The best travel agencies for planning a trip to the United States in 2026

Mélaine Poirier July 25, 2026 Comment this post Read 845 times

Roughly 68.3 million international visitors travelled to the United States in 2025, according to the National Travel and Tourism Office (NTTO).

With such a vast and popular destination, choosing the right travel agency is just as important as planning the trip itself. With so many companies offering trips to the United States, finding one that truly understands your travel style and can create an itinerary tailored to your needs isn't always easy.

To help you make the right choice, we've compared the best travel agencies for planning a trip to the United States in 2026.

What are the best travel agencies for planning a trip to the United States in 2026?

Our top three travel agencies are Authentik USA, Voyageurs du Monde and Evaneos. Our ranking is based on several key criteria, including destination expertise, the level of trip personalisation, customer support and traveller reviews.

Top 3 best agencies for planning a trip to the USA
Our top 3 best agencies for planning a trip to the United States

Here's our complete ranking of the best travel agencies for planning a trip to the United States in 2026, helping you find the one that's the best fit for your travel plans.

Good to know: We've chosen not to include travel planners in this comparison. While they can help you design an itinerary, they don't actually sell your holiday. By booking through a travel agency, you'll also benefit from financial protection, assistance before and during your trip, and a dedicated point of contact should anything unexpected happen.


Travel agency comparison table

Rank Agency Strengths Weaknesses Reviews
1 Authentik USA Local agency based in the United States, online trip planner, dedicated travel adviser, option to book a vehicle only, personalised roadbook Specialises exclusively in the United States (and Canada through Authentik Canada) 4.8/5 (more than 600 Trustpilot reviews)
2 Trailfinders USA specialists, tailor-made holidays, dedicated travel consultant, excellent customer service and 24/7 assistance Generalist long-haul travel company, not exclusively focused on the United States 5/5 (from over 65000 reviews)
3 Audley Travel Highly personalised itineraries, destination specialists, premium accommodation and experiences Premium pricing may not suit every budget 4.9/5 (from over 4800 reviews)
4 Kuoni Luxury tailor-made holidays, USA specialists, strong customer support More expensive than many competitors 4.7/5 (more than 600 Trustpilot reviews)
5 Evaneos Connects travellers with local agencies, personalised itineraries, wide choice of local partners Marketplace model, so the experience depends on the local agency selected 4.8/5 (more than 8,000 Trustpilot reviews)


1. Authentik USA

Screenshot of Authentik USA website
Authentik USA, a specialized local agency with an online road trip planner

Authentik USA is a specialist travel agency offering tailor-made holidays across the United States. Based in North America, it combines an intuitive online trip planner with the expertise of destination specialists, making it easy to create a fully personalised itinerary.

Criteria Information
Head office Montreal, Canada
Destinations Specialist in the United States (and Canada through Authentik Canada)
Customisation Tailor-made holidays with an online trip planner
Support during your trip Yes (24/7 emergency assistance)
Getting in touch Phone or video appointments, email support and availability adapted to different time zones
What sets it apart Option to book a vehicle only, personalised roadbook and a dedicated travel specialist from start to finish
Website usability ⭐⭐⭐⭐⭐ 5/5
Reviews 4.8/5 (more than 600 Trustpilot reviews)
Website Visit Authentik USA

👉 At a glance: Authentik USA stands out for its in-depth knowledge of the United States, its intuitive online trip planner and the personalised support provided by dedicated travel specialists, making it easy to plan a tailor-made holiday.

Book an appointment with a local advisor

They are here to listen and help you realize your dreams.

Book an appointment
Virginie Alessi - Specialist USA


2. Trailfinders

Screenshot of Trailfinders website
Trailfinders, an experienced travel agency offering tailor-made trips worldwide

Trailfinders is one of the United Kingdom's best-known travel companies and has been creating tailor-made holidays for over 50 years. Its USA specialists help travellers plan personalised itineraries, whether you're dreaming of a Route 66 road trip, a national parks adventure or a multi-city journey across the country.

Criteria Information
Head office London, United Kingdom
Destinations Worldwide, including the United States
Customisation Tailor-made holidays designed with a dedicated travel consultant
Support during your trip Yes (24/7 emergency assistance)
Getting in touch Phone, email and in-store appointments
What sets it apart Long-established UK travel specialist with extensive USA expertise and personalised service
Website usability ⭐⭐⭐⭐☆ 4/5
Reviews 4.9/5 (more than 18,000 Trustpilot reviews)
Website Visit Trailfinders

👉 At a glance: A trusted choice for British travellers looking for a well-established agency with strong expertise in tailor-made holidays to the United States.


3. Audley Travel

Screenshot of the Audley Travel website
Audley Travel, a premium travel agency offering trips worldwide

Audley Travel specialises in tailor-made holidays created by destination experts. Every USA itinerary is designed from scratch to match your interests, travel style and budget, with a strong emphasis on authentic experiences and carefully selected accommodation.

Criteria Information
Head office Witney, United Kingdom
Destinations Worldwide, including the United States
Customisation Fully tailor-made holidays designed by destination specialists
Support during your trip Yes (24/7 emergency assistance)
Getting in touch Phone, email and video appointments
What sets it apart Premium tailor-made holidays with destination experts and carefully selected experiences
Website usability ⭐⭐⭐⭐☆ 4/5
Reviews 4.8/5 (more than 3,700 Trustpilot reviews)
Website Visit Audley Travel

👉 At a glance: An excellent option for travellers seeking a premium, fully personalised holiday to the United States.


4. Kuoni

Screenshot of the Kuoni website
Kuoni, a premium travel agency offering tailor-made holidays to the United States and worldwide

Kuoni is a long-established travel company offering tailor-made holidays to destinations around the world, including the United States. Its travel specialists create personalised itineraries with a focus on comfort, quality accommodation and seamless customer service from planning to departure.

Criteria Information
Head office Dorking, United Kingdom
Destinations Worldwide, including the United States
Customisation Tailor-made holidays with a dedicated travel expert
Support during your trip Yes (24/7 emergency assistance)
Getting in touch Phone, email and travel stores
What sets it apart Strong reputation for premium holidays and personalised customer service
Website usability ⭐⭐⭐⭐☆ 4/5
Reviews 4.7/5 (more than 4,000 Trustpilot reviews)
Website Visit Kuoni

👉 At a glance: A great choice for travellers looking for a premium travel agency with a strong reputation and personalised service.


5. Evaneos

Screenshot of the Evaneos website
Evaneos, a travel platform connecting travellers with local experts for tailor-made trips

Evaneos is a travel platform that connects travellers with carefully selected local agencies rather than organising trips directly. For the United States, itineraries are designed by local experts, allowing for a personalised experience, although the level of service depends on the agency you choose.

Criteria Information
Head office Paris, France
Destinations Worldwide through local partner agencies
Customisation Tailor-made holidays organised by local travel experts
Support during your trip Depends on the local agency
Getting in touch Phone and email via the selected local agency
What sets it apart Direct contact with local experts and a wide choice of destination specialists
Website usability ⭐⭐⭐☆☆ 3/5
Reviews 4.8/5 (more than 8,000 Trustpilot reviews)
Website Visit Evaneos

👉 At a glance: A good option for travellers who value local expertise and flexible, tailor-made itineraries, provided they choose their local agency carefully.


How to choose the right travel agency for your USA trip

Monument Valley
Choosing the right travel agency allows you to build a USA itinerary tailored to your desires

Choosing the right travel agency can make all the difference to your holiday. Here are the key factors to compare before making your decision:

  • Destination expertise and local knowledge
  • The level of personalisation on offer
  • Ease of communication and responsiveness
  • Support before and during your trip


Choose a travel agency with genuine local expertise

When planning a trip to the United States, working with a travel agency that's based in North America can be a real advantage. After all, planning a road trip from the USA isn't quite the same as doing it from an office thousands of miles away.

A local agency is more likely to:

  • have a better understanding of driving distances and journey times
  • recommend accommodation and experiences they've personally tested
  • benefit from a strong network of local partners
  • be easier to reach while you're travelling because of the time difference
  • provide advice based on first-hand experience


👉 This is one of Authentik USA's key strengths. Its North America-based travel specialists support you from the planning stage right through to the end of your trip.


Make sure the agency specialises in the United States

Many travel agencies sell holidays to the United States, but relatively few specialise in the destination. An agency with dedicated USA expertise is usually much better equipped to plan a seamless itinerary than one that covers dozens of countries.

A specialist agency can help you:

  • choose the best itinerary for your travel plans
  • decide the best time to visit each region
  • recommend the most suitable national parks and scenic drives
  • select accommodation that fits your itinerary
  • anticipate the practicalities of a USA road trip


👉 A specialist agency is far more likely to design an itinerary that's perfectly suited to your travel plans.


Golden Gate Bridge of San Francisco
Choosing a specialized agency allows for a better discovery of the desired states and specificities of the USA

Compare the level of personalisation

Some travel agencies simply adapt a standard itinerary, while others build your holiday entirely from scratch. If you're looking for a trip that's truly tailored to you, this is one of the most important factors to consider.

Check whether you can:

  • change your itinerary whenever you like
  • choose your accommodation based on your preferences
  • decide between car hire or an RV
  • adjust your budget to match your priorities
  • tailor the length of your trip


👉 The more flexibility you have, the more your holiday will reflect the way you like to travel.


Consider how easy it is to contact your travel adviser

Planning a holiday to the United States usually involves several conversations before you book. That's why it's worth checking how easy it is to get in touch with your travel adviser.

Look for an agency that offers:

  • a dedicated travel adviser throughout the process
  • communication by phone, email or video call
  • prompt replies to your questions
  • personalised support right up to departure


👉 Having a dedicated specialist, like the team at Authentik USA, means you'll always speak to someone who knows your trip inside out.


Check what support is available during your trip

Even the best-planned holidays can come with unexpected surprises. A good travel agency should continue to support you once you've set off.

Before booking, make sure the agency provides:

  • assistance throughout your trip
  • an emergency contact number
  • help if you need to change your itinerary
  • support if you experience problems with a supplier
  • continued assistance until you return home


👉 Knowing that expert help is only a phone call away lets you enjoy your holiday with complete peace of mind.

The 5 questions to ask before booking your trip to the United States

Couple booking their trip online on their laptop
Before booking, certain questions help to check the quality of the support offered by the agency

Before you confirm your booking, make sure you ask your travel adviser these five essential questions.

1. What's included in the price of my trip?

Before booking, check that every service is clearly listed. A reliable travel agency should explain exactly what's included in the holiday price and what you'll need to pay for separately.

Make sure you understand:

  • the type and standard of accommodation
  • car hire and the insurance included
  • any activities or excursions included
  • assistance and support during your trip
  • any optional extras or additional charges


👉 A detailed quotation makes it much easier to compare agencies and helps you avoid unexpected costs once you're travelling.

Authentik tip: Always ask for a full breakdown of your itinerary and everything that's included before confirming your booking. It's the easiest way to understand your overall budget and avoid unexpected expenses during your trip.


2. What happens if I need to cancel my trip?

Unexpected events can happen before you travel, so it's important to understand the agency's cancellation policy before you book.

Be sure to check:

  • how long you have to cancel free of charge
  • any cancellation fees that may apply
  • whether you can postpone your trip
  • the refund policy
  • any travel insurance or cancellation cover available


👉 Understanding the cancellation terms before you book can save you both money and stress if your plans change.

Authentik tip: With Authentik USA, you can cancel your trip free of charge within 72 hours of booking. After that, cancellation fees may apply, although these can be covered by taking out one of Authentik USA's travel insurance and cancellation protection plans.


Woman at the Grand Canyon who is on her phone
Being able to directly contact your French-speaking travel agent in case of a problem on site is an important criterion in selecting an agency


3. What support is available while I'm in the United States?

Even the best-planned holidays can come with unexpected surprises. Before you travel, make sure you know exactly who to contact if something goes wrong with your accommodation, hire car, activities or itinerary.

Ask about:

  • whether assistance is available throughout your trip
  • whether you'll receive an emergency contact number
  • the team's opening hours and availability
  • who to contact if there's an issue with a supplier
  • whether your travel adviser will have access to your booking details


👉 Responsive support can save valuable time and help you get your trip back on track with minimal disruption.

Authentik tip: Choose an agency that provides an emergency assistance number before you leave and whose team knows your itinerary inside out. If anything unexpected happens, they'll be able to understand your situation quickly and find a solution faster.


4. Can I change my itinerary after booking?

Your plans may evolve as you prepare for your trip. You might want to spend longer in one destination, swap accommodation, add another national park or skip a stop altogether.

Ask whether you can:

  • add or remove stops along your route
  • make changes to your itinerary before departure
  • modify your booking without excessive fees
  • change accommodation or activities
  • adjust your departure or return dates


👉 A travel agency specialising in tailor-made holidays should offer enough flexibility to adapt your itinerary, subject to availability and confirmed bookings.

Authentik tip: Tools such as Authentik USA's online trip planner let you build and adjust your itinerary yourself. If you'd rather have expert guidance, one of their USA travel specialists can step in at any stage to help refine your plans.


5. What travel documents and formalities do I need before I leave?

The documents you'll need depend on your nationality, your itinerary and the type of vehicle you're hiring. A good travel agency should point you towards official information and remind you of the key requirements before departure.

Check:

  • that your passport is valid
  • whether you need an ESTA travel authorisation
  • which documents are required to hire and drive a vehicle
  • which insurance policies are recommended
  • whether there are additional requirements if your itinerary includes Canada


👉 A knowledgeable travel agency will help you prepare everything in advance, reducing the risk of problems at check-in, at the border or when collecting your hire vehicle.

Authentik tip: In the United States, car hire companies (car hire and RV rental), as well as many hotels, usually require a credit card rather than a debit card for the security deposit. Check that your card will be accepted before you travel, giving yourself enough time to arrange an alternative if necessary.

Did you like this article? Feel free to give your opinion right after the FAQ below!

FAQ

An agency like Authentik USA stands out for its destination specialization, local expertise, and personalized support. The best choice will mainly depend on the type of trip you are looking for, your budget, and the desired level of personalization.
Using an agency is not essential, but it can greatly simplify the organization of your trip. As the United States is a vast territory, a specialized agency can help you build a coherent itinerary, optimize travel times, and benefit from assistance in case of unforeseen events.
A travel agency directly books your accommodation, vehicle, and activities while providing you with guarantees and assistance during your stay. A travel planner, on the other hand, primarily helps you design your itinerary, but you remain responsible for all reservations.
Discover other articles

About the author

Mélaine Poirier
Mélaine Poirier
Marketing & Social Media Content Coordinator

Passionate about the outdoors, whether it's summer or winter, I have a hard time staying still at home no matter the weather! If I'm not at the office, you'll find me in the middle of a lake kayaking, taking photos at the top of a mountain, or in the forest on a beautiful snowshoeing day!

Leave a comment

Your e-mail address will not be shared

    I have read and accepted the Terms of Use*