Extra charges and options with your car rental

Your car rental reservation includes the basic protections outlined at the time of booking. When you pick up your vehicle, the representative at the rental counter may also present additional protections or optional services based on your needs.

This is a standard part of the rental process. Before adding any protections or services to your rental agreement, we recommend taking a moment to review what is already included in your reservation. If anything is unclear, feel free to ask the representative for more information. They can explain the different options that are available and help you determine which ones may be useful for your trip.

Protections and services offered at the rental location are generally optional and available at an additional cost, often calculated on a daily basis. Before signing your rental agreement, we recommend checking that the options and amounts listed reflect your choices. If you do not wish to add any services and notice an additional charge on the agreement, you can ask the representative for clarification before signing.

It is also a good idea to take a few moments to review your rental agreement before leaving the location. Once an additional protection or option has been accepted and added to the agreement, the possibility of making changes or receiving a refund may vary depending on the rental company's terms and conditions.

If you have any questions about the protections included in your reservation or an option offered at the counter, please feel free to contact us before signing your rental agreement and leaving the rental location. Our team will be happy to assist you and help clarify any aspect of your rental.

Examples of Protections and Services That May Be Offered

Depending on the rental company and pickup location, you may be offered various protections and options, including:

Roadside assistance
Personal belongings and luggage protection
Personal accident insurance
Additional protections, depending on the rental company and pickup location
Child safety seat
GPS, if not already included in your reservation
Vehicle upgrade, if you would like to select a higher vehicle category

Other Fees That May Apply

Certain fees may also apply depending on the vehicle pickup and return conditions. For example, picking up the vehicle before the scheduled time or returning it after the time indicated on your rental agreement may result in additional charges.

Policies may vary depending on the rental company and the length of the additional rental period. In some situations, an additional full rental day may be charged.

To help make your vehicle pickup as smooth as possible, we encourage you to review the protections, options, and charges listed on your rental agreement before signing. If you notice anything that differs from your reservation or simply have a question, the representative at the counter can provide further information. You can also contact us before leaving the rental location; our team is always happy to assist you.

RENT A CAR

3 tips for a positive rental experience

1- Before you leave, check whether your travel insurance or credit card insurance provides the extra protection that you will be offered over the counter.

2- If you own a child's car seat, don't hesitate to bring it with you. Most airlines will let you check a car seat with your luggage free of charge. This will save you money and avoid potential installation issues with an unfamiliar car seat.

3- Respect the pick-up and drop-off times. Verify your flight details and make sure that your pick-up and drop-off schedule is realistic. If necessary, you can change your times up until 72 working hours before pick-up, at no extra charge.