RV rental

Very good motorhome

(Translated by Google) The only downsides were the mattress of the main bed (double bed), of a strange material, like plastic. As these are normal sheets that are provided with (and not fitted sheets), each evening they had to be put back in place because it was slipping.

CAMPER FOR 5 PEOPLE

(Translated by Google) The personalized tour does not take place. You are given a piece of paper on which you must write down what you see as a defect on the RV. We watch a video that gives explanations for emptying, use,... There is the bare necessities in the RV (5 forks, 5 glasses, 5 plates,...). No surplus. A computer problem meant that we waited a bit for the day of the grip. During the return, the person in charge of the control takes a damp sponge to see the impacts on the windshield whereas this is not done when it is taken. For 5, it was but we think to take bigger next time to avoid having to make and unpack the beds every morning and every evening. Driving on American roads is quite easy. [...]

Great rental experience

Great first experience

(Translated by Google) The presentation by Cruise America is much too fast. Do not hesitate to ask them to repeat things. Watch the film carefully first.
They handed us the RV with the sewage valves open which is normal, but they didn't even bother to close them during the explanation...so we left with the valves and cap open...
Otherwise very good RV, almost new. No problem with return. [...]

Good quality

(Translated by Google) Motorhome in line with our expectations and the descriptions. Getting started in Los Angeles, branch a little too remote but very friendly welcome. No technical issues and response from the support service for a very reactive technical question. Well-placed Las Vegas branch and friendly welcome.

Excellent stay

Bon services.

(Translated by Google) Convenient to use, easy to drive.
Long wait (3h) for support.
Simple and efficient check-out.
Locations of agencies very out of the city centers (40 'from Los Angeles; 50' from San Francisco). Far, therefore expensive to connect.

Very good except for the condition of some equipment

(Translated by Google) The motorhome was consistent with the photos but some hiccups: some joinery to be redone or the operation of the fridge.
But otherwise everything was great!!

Camping-car C25 Cruise America super

Perfect service from Authentik USA and our advisor

(Translated by Google) Perfect service from Authentik USA and our advisor before, during and after our trip.

Super cool

(Translated by Google) Superb road trip in the jucy

Ok

Concentrate well to appropriate the machine

Grandeur

(Translated by Google) Perfect service.

apollo san francisco

Perfect location and service.

(Translated by Google) Nothing to complain about.Virginie from Authentik answered quickly and well, always, by phone or email, to our questions, before the trip, and this from the first contact to inform us about the possibility of renting a motorhome from them.
At El Monte the service is also up to par, shuttle to take us to the hotel, explanations (by Sandra), camping car equipment. Reimbursement of a taxi to take us back to the hotel on our return, in the absence of a shuttle.
We can only regret, even if it is announced, that we left very late (5 p.m.) on day 1, we were the last and there was a crowd, from El Monte.
To recommend!!! [...]

A beautiful, practical house

(Translated by Google) We had taken the biggest for 4 and we made the right choice. Enough room for everyone to have their own privacy and all roads lend themselves well to it... just one or two hours to take it in hand.

Accommodating staff to offer motorhome better meets expectations

a motorhome well adapted and meeting our expectations

(Translated by Google) The reservation, handling and use went very well.
With the pick-up option, it is important to note that the return even to downtown SAN FRANCISCO where we ended our stay was included.
No surprises and a presence of Charlotte during our questions.
Point to improve, the reception at AMERICAN CRUISE or the smile was an option not included!!! [...]

very good service

Good vehicle, limited space

(Translated by Google) We had 2 travel bags for 3 for nearly 3 weeks. Result between our luggage and the huge bedding kits provided by jucy, we played tetris every morning and evening. You have to be organised.
Quick and average departure briefing.
The GPS provided did not work, we had to come back and they had to try twice before finding one that worked.
The manual provided is too brief.
Be careful, provide personal lamps because the light of the van only works for 5 minutes and is not really practical to turn on and off (in our model in any case).

The kitchen is well thought out. We were able to cook simple meals. Provide gas refills in advance, they empty very quickly.

The Penthouse is comfortable, the mattress is of high quality.

Good vehicle to drive, goes everywhere. Consumption seems reasonable [...]

New vehicle well equipped, but bad experience when taking possession

(Translated by Google) We had to wait almost 4 hours when picking up, even though we had made an appointment at noon. During the wait, no information was given to us on the reason for the wait or the evolution of the wait. The RV was new and very well equipped, but the right mirror was broken which made driving difficult. At the beginning of the trip we had a little problem with the oven and we wrote an email to Apollo, but we never received a response. Finally, the day before the delivery we learned that the return address had changed... [...]

apolo agency

(Translated by Google) Unfriendly staff, it strongly encourages to take additional insurance. Do not take the time to explain well, tell us clearly that there are people after us. The generator broke down 2 hours after departure. What led us to review certain things

Very serious and helpful

(Translated by Google) Wonderful trip, perfect vehicle, warm reception. Some initial concerns were quickly swept away.

trip usa juin 2019

(Translated by Google) Very well thought out and comfortable vehicle. Too bad that in the USA it is practically impossible to park without paying! French friends forget the idea that it will be possible to find a nice little corner, path etc without having to pay (at least for California)

2 weeks in VR C19

(Translated by Google) Quick vehicle support. Ease of driving and handling thanks to the explanatory video shown before departure (available in several languages).
Only downside concerning us, we had taken the kitchen kit but the reality did not correspond to the description (only 3 plates, 2 forks, 2 small spoons, non-electric kettle, etc ...) we were only 2 so we did with but if you want to cook a little you quickly find yourself short of utensils. [...]

Perfect vehicle for 2 adults and 2 children

(Translated by Google) Our C25 was perfect for our weeks in the western parks. Silent engine for the displacement, comfort of the cell. If you do not want to use the built-in generator to produce electricity (paying option), remember to take a 12v/220v converter on the cigarette lighter that you connect to the sockets on the dashboard. The engine battery has enough volts to charge PCs and the like for several hours, even with the engine off. Assistance Cruise America at the top: flat tire repaired in 2 hours free of charge at the scene of the incident. [...]

Very good Van, very functional

Excellent experience

(Translated by Google) Nothing to say. Everything is well organized and they are quick to respond.

Location VR classe B

(Translated by Google) The RV was not ready when we arrived, the radiator fluid reservoir was below the minimum level. In addition, there was a problem with the reading for black water and gray water.