RV rental

Motorhome adapted to our needs

(Translated by Google) Motorhome well adapted and almost new... nothing to complain about the motorhome itself...
But presentation of the motorhome sloppy by the employee.
Uncourteous reception by the manager when returning the motorhome....

very disappointed with the age of the vehicle

(Translated by Google) The vehicle that Escape Campervan gave us in Salt Lake City had a nice look and met our expectations in terms of functionality, but it had over 400,000 miles on the clock, it had been in service over 10 years ago, it struggled in the ratings, the steering had play, it consumed more than 21 l/100km which is shameful from an ecological point of view and the bedding was also used (the 3 mattresses were not at the same height, the box spring was dug) and we preferred to sleep in a motel the last night. The rear bumper was also all dented, going one in the direction of that used and abandoned side of the vehicle.
During the 8 days, we met other Van de Escape Campervans, much more recent and probably more ecological. We wonder if Escape Campervan does not reserve its oldest Van for Authentik customers. [...]

Perfect C25 rental

(Translated by Google) We rented a C25 from Cruise America through Authentik USA.
Everything went very well: very good follow-up of the rental by Authentik USA, quick response to questions, very clear website for preparing the trip and the rental.
Just a question about the age limit for children for the C25. There are two double beds and an additional bed which is installed in place of the table. So I don't understand why limit the maximum age of children to 12 years old. It is true that the extra bed can only be used by a young child. But the two double beds are usable by adults.
And a slightly average point: we took the motorhome to Las Vegas on a Sunday. It was crowded and so Cruise America reduced the demonstration of the vehicle to the bare minimum and asked us to watch the explanation videos several times if we needed more information.

In summary: great first experience with a motorhome. I highly recommend ! [...]

Very good service and very precise explanation

Very nice

(Translated by Google) I called the day before to change their pickup

Satisfied but

(Translated by Google) We are happy with our van trip.
Some improvements could be made: the quality of the duvets (we were often cold because their quality was more than average) the dishes could be a little larger (no can opener, bottle opener, only 3 place settings. ...a spoon was missing). The double side door was too difficult to open. No system to hold the phone used in GPS. No down for the 3rd person. Worn and dirty cleaning equipment.
In short, very good general operation of the van but the accessories to improve considering the rental price I think it is possible. [...]

A big thank-you !!

(Translated by Google) Thank you very much for your responsiveness, your flexibility and for your impeccable service!
Travelers Autobarn was great too.

Wonderful trip

VERY SATISFIED

Excellent!

(Translated by Google) The reservation was simple and the advisor answered our questions well. The support of the VR was fast and the explanations of the operation simple. It is necessary to underline the kindness of the staff of El Monte. Everything went well with the VR. The helpline was able to answer our questions along the way. Finally, the return of the RV went smoothly. We had an RV in excellent condition and very clean. It only had about 6000 miles on the clock. [...]

Very nice and very good rv

(Translated by Google) We booked an Rv 2 weeks no worries vehicle very good and almost new

Great motorhome

(Translated by Google) Despite the lack of advice and the length of the pick-up to recover our motorhome, we loved our motorhome.

An unforgettable stay

(Translated by Google) It was a big first and we really appreciated the comfort and practicality of a motorhome.

Road trip LA 2023

(Translated by Google) Recent RV, very well equipped. In particular a very useful rear camera, as well as a "slider" to enlarge the dining area.
In terms of mileage rating, we were underrated with 1,000 miles, and we completed the trip with just over 1,500 miles.
The weather conditions at the time (lots of snow on the hills and parks, and roads damaged by storms) did not allow us to go to Sequoia or Kings Parks. We made up for it by visiting Calaveras Big Trees State Park.
On Monterey, you can recommend the recreational Veterans Parks, very affordable (approx. 45 usd), very pleasant, close to the aquarium.
In terms of RV camps, those of KOA are generally well located, well maintained, and at reasonable prices (approx. 60 usd). Some exceed 100 usd, even 120 (Candlestick park in particular).
The Isabella Lake does not offer grandiose panoramas. We stopped there for a picnic, and returned to Bakersfield (KOA camp ground) for the night.
The Road Bear team in L.A. was very welcoming, speaking French (very useful to fully understand all the instructions and maneuvers of the RV). To recommend.
They allowed us to visit other larger RV models if we return with the grandkids. Very available people.
Very satisfied with our journey, and ready to start again to other destinations (Texas, Louisiana for example)
THANKS.
The Pi Family. [...]

Motorhome rental

(Translated by Google) a bit out of Miami Uber app required Are always available within 5 minutes

Excellent experience!

(Translated by Google) We had a great 13 day family trip (2 adults and 2 kids) to California in a C25 motorhome rented from El Monte RV through Authentik USA.
The reservation is greatly facilitated on the Authentik USA website and the handling of the vehicle very pleasant at El Monte RV (recent vehicle very safe).
Thank you all!

The best trip

(Translated by Google) The trip of a lifetime a sick adventure we toured California in 12 days santa cruz alias the captain was wonderful we did more than 3000km saw magical scenery slept in breathtaking places the comfort of the captain was perfect and the service outstanding we were even able to add 2 days to our trip without any problem the most beautiful trip of my life memories that will be engraved forever in my memory I recommend to anyone who would like to go on this wonderful adventure [...]

Campervan perfect for a winter road trip

(Translated by Google) The Kuga is a perfect campervan for a winter road trip. We traveled more than 4600km between San Francisco and Monument Vallee in temperatures varying between -8°C and +20°C.
The KUGA is very comfortable and, equipped with a solar panel, ensures a power supply (12V and USB) all night long. To have heating, it is still necessary to choose the Battery + heater options.
To further improve comfort, I would recommend adding storage or even just nets on the ceiling and on the sides inside in order to have easier access to belongings. Trunks under the seats are not always practical. [...]

Friendly staff but problem with insurance

(Translated by Google) the staff was welcoming, the rented equipment was not available and they gave us an awning in return for free.
On the other hand, there is a problem with the insurance, the connection between the payment of the agency to the camper van meant that we could have left without insurance if we had not spoken English and understood what our interlocutor was telling us because he was asking us to confirm that we had chosen not to be insured; this point is very important to understand for Authentik because it represents a risk for the uninformed tourist. For us we were reimbursed by Authentik and repaid on the spot to Camper Van insurance but it took time and did not look professional on such an important point.
Very fast and simple return procedure. This dissatisfied comment is not for the camper van agency but for the camper van rental procedure, very important to note because camper van was very pleasant and professional. [...]

Impeccable

(Translated by Google) Rental of a motorhome by Authentik America. Price well placed compared to what we could find and very appreciable service. Very responsive and pleasant to answer questions by email. And in French ! Flawless !
The tourist guide downloaded before the trip was very useful to us. Clear and reliable information for a super successful 3-week road trip in the American West. Thank you Authentic America [...]

Simplicity and total disconnection!

(Translated by Google) We traveled Utah for two weeks at 2 (couple) in the super C19 thanks to Authentik USA and to put it simply, we already miss life in RV! Everything was very simple thanks to the various exchanges with the Authentik teams upstream and the teams on site. Picking up and handing over the vehicle was very quick and easy, the motorhome was perfect, spacious and very well fitted out, the bed was also super comfortable to our surprise. Thank you to the Authentik teams for their availability and their valuable advice! [...]

Visit the National Parks of the American West

(Translated by Google) A wonderful experience, this visit to the national parks of the American West with a Winnabago Solis class B. The vehicle provided by Roadbear was in perfect condition, recent model, hyper functional and very comfortable for two people. The assistance provided by Authentik USA and in particular by Mad Gasparik was impeccable throughout the reservation process.
The explanations provided by Roadbear on the use of the vehicle when taking possession would, however, benefit from being much more explicit and complete. Being most of the time neophytes to the RV world, tenants would thus avoid unnecessary stress during the first days of use. Fortunately, Youtube often provides answers to our questions, when internet is available... [...]

The mountain

(Translated by Google) Very good Service

Good for short trip but not too long

(Translated by Google) It was our first camper experience. We found 10 nights was too long for this size of camper with no A/C.
Mattress was also very thin and hard.

Super camping car

(Translated by Google) All comfort, very recent vehicle. Equipment provided at the top.
Some additional explanations at the delivery of the vehicle would be necessary (operation of the generator / air conditioning / water in the 2 cases, namely connected in camping and in autonomy without services
Very responsive on the phone when you encounter a problem

Road Trip in Camper Van in Utah and Nevada

(Translated by Google) Although a bit dated, the camper van Maverick is robust. It drives very easily. We slept very well in a comfortable and spacious sleeping area.

Las Vegas-Denver

(Translated by Google) Very good, clean

2 hiccups,
Mention that el monte Denver is very far from the airport and downtown.

In the road book it would be good to mention the time change. Time zone would make travel management easier.

Otherwise great trip
To redo

Thanks

3 week RV rental for 5 people

(Translated by Google) Very nice experience. The motorhome was a little old but very well equipped and very clean. A video presentation in English before handing over the keys. It would deserve to do it in French because it is not easy when it comes to a first grip. that said, when checking in, the person took the time to explain everything to us.
The RV is really a good compromise, especially since the USA allows easy parking, emptying, they have the appropriate structures. On the other hand, I do not recommend it in cities like SF or LA, it is better to leave it to take a car because it is not easy to get around town. [...]

At the top everything is well organized

(Translated by Google) San Francisco branch 57 km away, the cheapest and most practical RER type transport, but a little less than 1km between the stop and the branch with your suitcases!

Cruise America - C30

(Translated by Google) We had a new vehicle in immaculate condition. No problems during our road trip except for a minor problem with the refrigerator, which was quickly resolved with the assistance number. The handling of the @Las Vegas vehicle is however very quick and you must have prepared your questions beforehand. It was our first experience in a motorhome and we must admit that it was good due in particular to the ease of use of the equipment of the RV (model C30). It should be noted, however, that Cruise America being the cheapest rental company, this certainly results in technical choices at the level of the vehicles of which it is necessary to be aware: the essential air conditioning @Moab/lake Powell, is very noisy and makes it very difficult to use hot nights (difficult nights due to the very high temperature even during the night). The waste water pipes are relatively low compared to the vehicles of other rental companies, which results in some campsites in some difficulties for emptying (you have to lift the pipe)… but we are getting there.
So for beginners, Cruise America remains an excellent choice. A seasoned motorhome owner could consider El Monte or another Road Bear with newer vehicles, better equipped and with additional features...but at a higher price. Maybe to think about for a 3 week road trip. [...]