Car rental
Very professional
(Translated by Google) Only problem when picking up the vehicle, the person at the reception spoke quickly without making the effort to be understood and I paid for the full tank of gas back when I always returned the car with a full tank. They told me to refund me on my card. To be continued. Otherwise no problem with the vehicle.
Suitable
(Translated by Google) Recent vehicle (4300 miles at the plug). Naturally, if the advertisement presented a JEEP COMPASS type SUV, I expected to have a Japanese car (much less expensive): and it was the case (NISSAN ROGUE).
Fast and efficient support!
(Translated by Google) Small downside because we had a convertible BMW. when we had reserved a Mustang that there was no more to do. arrangement
Very satisfied with the agency and the car
(Translated by Google) A little disappointed with the $100 charge after the abandonment of the car in the same city but not in the same agency, a charge that was not mine; specified to the advance...
comfortable vehicle in very good condition
(Translated by Google) Everything is not very clear with this car rental company, they try to sell a whole bunch of extra things (empty tank, superior cars and an extra cost that we do not know at the time). advance when leaving the vehicle at another branch). We do not speak English well and we found ourselves with an additional $400 to pay. pay, which is a lot compared to the advertised price. by Lauren. This is really the only downside of our trip and I invite Authentik to; Do what is necessary with Dollar to avoid this kind of inconvenience or else warn their customers with much more insistence. [...]
super vehicles
Don't believe the rental company....
(Translated by Google) Very good car but we were fooled by the additional services they offered us and that we should not have taken out:
- The toll pass => we had no toll on our road despite the 4500 kms that we did... But they assured us; that it would be more profitable to take the subscription to; $100
- They practically forced us to to take the option "return the vehicle with the tank empty" by telling us that it was more advantageous if they filled the tank themselves at the end. At the price of gasoline on American roads, this is really not the case... We have lost a lot...
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SATISFIED
(Translated by Google) No problem with the rental company DOLLAR. Clean vehicle.
Only downside, price of the GPS which is exaggerated; ($313 for 13 days)
Superb car!
(Translated by Google) very comfortable and silent, perfectly adapted to our road trip! we did not feel the fatigue of the kilometers.
very satisfied
(Translated by Google) the car initially planned was not ready to be driven. our arrival; the proposal to rent us a car superior to; our request has been offered immediately at no extra charge. Very good responsiveness.
good car
(Translated by Google) This is the factory, no inventory of the vehicle, nor explanations.
Bill of $8 more but we don't know why.
Good car. Clean and reliable.
A very nice car but beware of paid options
a good car, but a faulty tire from the first day, which makes you lose half a day for
ras
Spoiled for choice, expedited return
(Translated by Google) In Los Angeles, a very nice employee who explained everything to us very well, very patiently.
Cornelian choice between hundreds of cars, mini hassle to appropriate the automatic gearbox, and roll my hen, we immediately loved it! our Toyota Camry. On the other hand, the return of the vehicle to San Francisco was done in a rush, we were rushed to return the car in a very dark parking lot, we had very little time to check that we were not forgetting anything . As a result, we lost several business at; that moment.
[...]
Top vehicle - additional costs
(Translated by Google) Reception and delivery of the vehicle without problems. Upgraded no additional charge rented vehicle card not available. However, additional costs were charged to us. claimed without having been informed in advance ($111 taxes included). After two insistent questions from us, these costs were returned to us. presented as mandatory... After our return and after research on the internet, it would be assistance costs. Is it really mandatory? (Rental agency: Dollar). [...]
Comfort and safety
Outstanding Authentik Advisor.
(Translated by Google) I recommend French speakers to go through Autentik. A mishap during a previous rental allowed us to be reimbursed an exorbitant additional cost imposed on us. by a lessor. Without the intervention and support of our advisor Manon and Autentik, we would have been one of those many French-speaking tourists who are regularly cheated once on site.
Do not hesitate to call on the professional team of Autentik. What's more, their rates are reasonable and respected.
Ps.ask; your advisers if during your trip it is necessary to take the toll option.
[...]
Good quality on duty
(Translated by Google) After an exhausting flight 4 hours late, I requested the front desk to have a vehicle equipped with of a GPS. So I recovered my vehicle with a portable GPS, except that I realized after 3 days that the rented vehicle had its own built-in GPS.
So I brought back the additional GPS that was given to me billed on 5 days of rental. Not very commercial.
[...]
Almost perfect
(Translated by Google) Car complies with; what we asked for for a family of 4 for three weeks. Only downside to our arrival at Grand Canyon, the oil light comes on and that forced us to to spend half a day getting the oil changed at Lake Powell.
Very affordable prices, very satisfying car
USA TRAVEL
(Translated by Google) Very nice travel experience we had a flat tire and an efficient assistance service thank you
Miami Beach
(Translated by Google) The choice of hotel
Overall satisfied but...
(Translated by Google) Taking the car to; Las Vegas: the employee from home Dollar pleasant at first heavily insisted; to take out additional insurance. Further to; our refusal, he became aggressive and unpleasant and wished us well. “good luck” for our road trip.
Dollar Los Angeles à éviter
(Translated by Google) Authentik USA error in mailing address to pick up car.
+ "Dollar" car rental company open 24 hours a day, we contact them because we are going to be very late because our plane was late. confused. They tell us that it does not matter because they are open. Once in front of "Dollar" we have to wait more than 10 minutes outside before seeing an employee. in the room, we ring and knock at à àgrave; the door for him to open for us, he looks at us, waves at us to leave and ignores us. It was necessary to insist by typing à; other windows for someone to open for us. It was 2 a.m. we are alone outside with all our suitcases and we have already wasted time on our way to another address previously.
[...]
US ouest coast
reliable!
(Translated by Google) We rented a car for 17 days. The car was perfect for the two of us and our two suitcases. A small compact to; human size! Automatic car, but also reversing radar, very recent and clean. Getting started at; San Francisco and refurbishment; Los Angeles. I knew there would be a drop fee given that we leave it in a different city, but as soon as we take control of the car we will give you an estimate of the amount to be paid. the end, with additional taxes and other.. something that I did not know. Plan a large budget for the car.
For all other additional insurance at; you to turn a deaf ear and take nothing extra if that is your choice.
Otherwise the pick-up and delivery of the car is done quickly!
Successful experience
[...]
Good reliable car
(Translated by Google) We had very good service from Authentik. The collection and return of the car went well. We have been surprised to be sent to a garage full of cars and told to choose the one we wanted.
In the documents sent during the reservation, it is mentioned; not to put initials on the contract when taking charge, and to sign only at the bottom. We wish to inform you that yes, there are initials to put to refuse their insurance, accept the franchise & àgrave; 0 offered free of charge and also to refuse that they represent us in the event of an accident. In our case the international license was not obtained. asked when mentioned that we are from Canada.
In summary, we had a reliable and economical car for our three weeks. We recommend Authentik and Fox without hesitation.
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Expedited to the airport
(Translated by Google) The 4x4 we rented was fine, nothing to complain about. to say back to; that level.
Only downside: the teams at the agency at the Los Angeles airport were very expeditious and reluctant to respond. give explanations... which is quite frustrating after 11 hours of flights, the time difference and having to manage everything in English.
We didn't want any additional insurance, we were confirmed. that everything was good...and in the end we ended up with 150 Dollars of Premium insurance that we did not want.
[...]
Customer service leaving at; desire
(Translated by Google) Support at; Tedious Los Angeles: long wait, staff not centered on the service to; the clientele and who seeks to sell options that are not needed, without first inquiring about the planned route. On the other hand, we have been very satisfied with the rented vehicle; which corresponded to our expectations and the delivery of the vehicle to San Francisco was done quickly and smoothly. [...]