Car rental
Car rental
(Translated by Google) The authentik service provider is very good.. price plus car chosen.. But when everything changed, the service provider was no longer thrifty but dollars, the rental company wanted to rent us a bigger car, he gave us additional insurance despite the fact that we refused him. Believing that everything was in order we signed the contract and then we saw that he had put us 600 dollars more... [...]
expensive but the cheapest anyway
(Translated by Google) very expensive rental car but best value for money found
now (mega post-covid inflationary boom), you have to book your rental cars 8 months before leaving...
everything was ok
(Translated by Google) Good exchange with customer service!
Quick responses.
The only downside is that when booking, I was not asked who was the main driver. I made the reservation and my official put me as the main driver when it was supposed to be my husband.
So I had to pay for an additional driver on D-Day.
Very good car easy to drive well maintained,
(Translated by Google) No hassle of cleaning on return or refueling. Total satisfaction. Easy rental and return, good explanations. Very happy.
Very efficient, upgrade
(Translated by Google) Nothing to say, everything happened quickly (especially the return of the car)
We were upgraded, the staff was very efficient.
Good experience
(Translated by Google) I rented a car for a 3-week road trip, everything went very well, the pick-up of the vehicle and the return were quick and without bad surprises. A spacious vehicle as indicated when booking. I am satisfied, I recommend Thirfty and Authentik USA for the management of the reservation
Satisfied. Car clean and in good condition
Correct and serious reliable website for booking
(Translated by Google) Good car rental agency and correct for 4 people no particular worries ease of payment good feedback
Perfect
(Translated by Google) Everything went well. Our reservation was handled well and met our expectations. We were upgraded and drove with a small SUV which suited us! No worries when picking up the vehicle or returning it. (Very well organized at SFO, everything is done in just 5min). Nothing to complain about overall! Great experience from our side.
Car rental
(Translated by Google) 2 points of improvement:
We had to pay extra insurance when we arrived for €278.
The address of the rental company that you gave us is no longer the correct one, we were on the verge of missing our plane because of this.
perfect service, thank you
It was not a Chrysler Pacifica but a KIA
(Translated by Google) Very good vehicle, perfect
On the other hand, far too long to get it back!
Very easy to make it.
Very professional service and advice
Dollar Rental
(Translated by Google) Relatively easy to access via the airport shuttle. The reception was perfect. It is necessary to follow the advice of the roadbook concerning the additional costs proposed. Indeed, additional services have been strongly recommended to us... the bill can quickly double... do not give in. Regarding the vehicle, it was a Jeep Cherokee in excellent condition. the trunk was barely sufficient for 3 large suitcases and the electric cooler. [...]
Simplicity
(Translated by Google) Simple and easy car recovery.
It was quick.
Perfect
(Translated by Google) Quick vehicle pick-up in accordance with the request, clear information received from the lessor. Vehicle in perfect condition and with lots of options. Quick and easy vehicle delivery. Shuttle to reach the airport easy and without waiting.
Quick response from Authentik to my questions. I recommend ++
Fast
Perfect
(Translated by Google) Competitive prices, easy collection of the vehicle and very clear information from Authentik on the various (expensive) options offered by car rental companies help to avoid unpleasant surprises!
Beautiful car
(Translated by Google) Very nice car. Complicated to have a GPS without a telephone connection. We had to wait 1 hour and change cars while booked. Otherwise very good car for a very fair price..
Very good experience
(Translated by Google) The car rental went very well. Little bit of stress at the beginning because the first name on the credit card did not correspond to that of the driver. We had a charming and very efficient person on the phone who quickly arranged everything.
I will go back to view next time.
Road trip between San Francisco and San Diego
(Translated by Google) When picking up our vehicle, the lady at Avis SF insisted on selling us insurance. On my contract with Authentik USA, it was clear that I was protected with the FAQ27. The lady refused to read the document and persisted in wanting to add assurances saying that in the state of California it is different. This same unfriendly lady also wanted to add an amount of $14.99/day for a second driver even though it was listed at the bottom of my contract. She said it was not in my online file. In short, we called 2 times at Authentik USA where a savior helped us. On the first call he guided us and on the second he phoned the Avis SF supervisor so that we could leave the agency with a car and most importantly, a contract at no additional cost. We had great service with Authentik USA, but we still have a bad taste for the Avis company who tried to scam us out of several hundred dollars and made us angry when we were sure we had everything organized with Authentik USA . It might be good to clarify with the Avis company that your customers should not have to justify their contract for more than 1 hour and be shouted at that they do not understand anything simply because their mother tongue is French. Thanks for your help! I will not hesitate to use your services in the future, hoping that you do business with companies other than Avis. [...]
Valuable help at a good price
(Translated by Google) I recommend Authentik USA for car rental, they quickly made me a quote adapted to my needs, and answered all the questions I asked before booking and also after. I had made a mistake in the name of the reservation and realized that the day before taking the car, they contacted the DOLLAR agency and sent me a new voucher. I didn't encounter any problems, the car rented from DOLLAR was in good condition and the person at reception explained things well, without encouraging you to take out more cover, as is often the case with rental agencies. [...]
Very good performance
(Translated by Google) Easy to pick up and drop off the car
Car rental
(Translated by Google) Very satisfied with Authentik for the rental, the availability and the
customer follow-up but Dollars did not provide the appropriate vehicle... Instead of a Hyundai Tuscon, we had a Nissan which is not the size of an SUV
No problem but no flexibility
(Translated by Google) I would have liked to be able to pick it up at the hotel in Orlando rather than downtown, it would have saved us the cost of taxis.
Perfect.
(Translated by Google) Perfect. Quick and easy vehicle pick-up. New and well equipped vehicle
Great information and assistance from Authentik before departure
Perfect all the way!
(Translated by Google) We recommend the services of Authentik with our eyes closed! Unbeatable prices, available and responsive French-speaking customer service, almost new car that accompanied us for 2,900 miles (4,700 km) in two weeks, in the heat of the American West. Never a problem, even in 50 degrees in Death Valley! Our Honda Civic Sport (and its efficient air conditioning) was temporarily the 5th member of our family ;)! [...]
No problem, despite trying to change category at co
(Translated by Google) Beware of the attempt to change category in the event of unavailability or the addition of insurance, in our case they gave us a loc hertz instead of thrifty.
No problem
(Translated by Google) Arrived at dollar at las vegas airport around 8:30 p.m., a little wait at the counter but nothing dramatic (20 mins), the counter agent very nice, everything was settled in 10 mins, direction the garage and the surprise, on classification free of charge, because the vehicle of the ordered range is out of stock, from a Ford fiesta I go to a Mazda CX5, great!! For the return, even faster... 2 mins and hop it's over (not the car lol)
Thank you authenrik for the price, tracking and info
See you soon, it's on
Thierry G
[...]
content
(Translated by Google) everything went well with Autentik USA but not enough detail on the additional costs at the renter ($90) at DOLLAR anyway!! And always disappointed that we choose a vehicle and that we have another (it is true that it is always marked equivalent but it is always the equivalent that we have)