Car rental
Scam
(Translated by Google) Arriving after an 11-hour flight and not really understanding the language, I was offered additional options. I accepted the toll tag and they added other options that I didn't want. In total, the car rental cost me 550 euros more than the price advertised on your website. Furthermore, I was charged for a full tank of gas, which I had refilled before returning the vehicle.
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good vehicle (Chevrolet Malibu: unknown here but recommended)
Great
(Translated by Google) Car recovered quickly and as expected. It was perfect.
Satisfied with our rental
(Translated by Google) We didn't get the car we expected but it was replaced by a similar one which turned out to be very good.
Great car for a great road trip!!
(Translated by Google) We booked a mid-size SUV for our Route 66 road trip! We picked up our vehicle in Chicago and returned it in Los Angeles. The car was almost new, super clean, and frankly, we were thrilled with it! To tell you the truth, I felt a pang of sadness when I had to return it. I didn't expect to have such a functional and almost new car. My exchanges with Authentik were efficient and quick. I thank the people I spoke with at Authentik, both by email and phone. All this with an unbeatable price. In short, if I were to go back to the States, I would rent from them again... it was great!!
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Before taking your car, you must know:
(Translated by Google) At Dollar, before leaving with your car, you have to endure (in my case) 20 minutes of someone trying to sell you additional insurance, another vehicle,... They should be selling carpets, even more so than car rentals. But I knew that before going in. Their rentals are cheaper, and they make up for it this way. Otherwise, I'm happy with the car, which only had 500km on the odometer.
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Good service, vehicle matches the offer
No problem
Top
CAR RENTAL from CHICAGO to SAN FRANCISCO
(Translated by Google) A vehicle rental, which went very well, I had some questions about my rental, the answers were very quick and precise. The vehicle was beyond my expectations. (2025 Nissan Rogue) Very low mileage, good comfort, very clean. Very easy to pick up, very easy to return. I thank ALEXANDRA ST LAURENT from AUTHENTIK USA greatly for her professionalism. I thank the company DOLLAR for the vehicle. I highly recommend AUTHENTIK USA. [...]
Fast and without any worries
Second time with Alamo, still just as good!
Very good service in SF, mediocre in Las Vegas
Simple, fast, and efficient.
Toyota Highlander
(Translated by Google) Spacious and comfortable car, no worries. However, pay attention to the gas price which can vary up to 2 dollars a gallon from one state and gas station to another!
Too much waiting
(Translated by Google) Far too much waiting (more than an hour) at the airport before getting our vehicle, which disrupted our day's schedule.
effective
Very easy, pleasant car, zero hassles
(Translated by Google) Cheap rental, very easy and quick procedures for pick-up and return, upgraded car without asking.
Perfect from A to Z
US rental car
(Translated by Google) A rental without surprises, everything worked very well: French driving licence, insurance...
Just a small piece of advice: the agency at the airport advised us to get the toll pass: however we only came across very few tolls (road trip between Chicago/Indianapolis and Cleveland) and you can easily pay by card at all the tolls.
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Good experience in the West
(Translated by Google) Easy vehicle pickup and no pressure about the options. Small issue with the GPS I had paid for as an option, but quickly resolved and returning the vehicle took less than 5 minutes!
We didn't have any problems/trouble.
(Translated by Google) Make sure your bank card works in the United States. Even though we did, we had some problems, probably due to our bank.
Very good experience
(Translated by Google) We picked up our vehicle at the Las Vegas airport, an SUV that met our expectations. Fast service, without any suggested extras. Very satisfied.
Perfect pickup in San Francisco and easy drop-off in LA
(Translated by Google) Nothing to report! Vehicle was great; perfect pick-up service at the San Francisco downtown agency and the vehicle drop-off was very easy at the LA airport.
Good service
(Translated by Google) Good value for money
Following warning lights on, car changed and free upgrade
Visit California
(Translated by Google) Good car, practically new, very comfortable, very clean, spacious
Texas Road Trip 2025
(Translated by Google) Truly incredible experience, the car was just perfect for me. My advice is even if you are traveling alone, don't hesitate to take an SUV. Especially because of the condition of the roads and objects found on the road, and of course for the space and comfort. The pick-up and return were very simple. I was apprehensive because my English is far from good. I recommend Thrifty as well as the Jeep Compass.
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Las Vegas car rental
(Translated by Google) No problem with Dollar, except for the additional insurance they try to sell you, as well as the roadside assistance not being included. The vehicle was very good and matched what we had booked.
A business that's going well
(Translated by Google) Very good experience for me concerning the Northeast of the USA. Picked up in Boston and everything went well. I was led to believe I'd get an upgrade but oh well... I had requested a 5-seat sedan like a Chrysler and I got a Kia... for me it's not really better. But very satisfied despite everything.
Only negative point for me, the EZ pass transponder. They hand it to you rather quickly at the counter, briefly explaining that bridges, tunnels etc. are toll roads. That you can choose not to take it, but these "tolls" will be added to the bill and you don't know how many there will be...
In my case, I took three toll bridges and a tunnel for a total of $15 max and the transponder cost me €100...
My mistake then. Do your research beforehand.
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Doubtful at the start, happy at the arrival/end.
(Translated by Google) After a bad experience with another company I was stressed about booking a rental car again, in the end everything went perfectly. No hidden fees, everything was very clear. A bit of a wait at the airport on arrival but it's not a big deal. It's a very good company!
Louisiana 2025
(Translated by Google) Very positive experience with my car rental with Authentik USA. I will not hesitate to use this provider again during my next stay in the USA.
Very quick responses to my email requests.