RV rental

(Translated by Google) Excellent customer service, quick responses, availability

(Translated by Google) Ease of contact. Kindness on the phone.

(Translated by Google) I am very satisfied, I have been well informed.

(Translated by Google) Availability from our advisor, Valérie Pin, and her excellent follow-up of our file from start to finish. the end of our journey.

The telephone number listed on our contract, and allowing you to be reached from the US, does not work. We have been very happy with our experience with Authentik USA. However, the same cannot be said for our experience with Apollo. We had a lot of problems with the 2 vehicles they rented to us: the refrigerator only worked; on any of the vehicles. So we lost all our food, and also had to do without a fridge as they were very very high temperatures at Grand Canyon, Las Vegas and Yosemite. So we lived a real hell!!! And to top it off, Apollo officials had a hard time figuring it out. apologize!!! So yes, we would recommend Authentik USA, but definitely not Apollo. [...]

(Translated by Google) We really enjoyed it. availability from our consultant who has worked very hard to find us the motorhome that we were looking for on the dates that we wanted, which asked him &; several approaches.

(Translated by Google) We are very satisfied with the quality. of your organization: the availability of your advisor, the accuracy of your documents, the quality of your of the camper.

We particularly appreciated the fact that Michelle BOUCHER solved a problem with our motorhome by intervening effectively with the company; rent.

Downside: The Canyonlands campground at MOAB is too dense. The absence of a document for the use of the motorhome.

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(Translated by Google) I have been very satisfied with the rental company Cruise America, especially to be able to reach them on the phone for precision; and on site good reception and clear explanations of use in French by video.

Negative point on the renter: I asked for open campsites on our route, I was told: only one! but we found some along our journey.



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(Translated by Google) Exceptional experience. We appreciated the seriousness in the follow-up of the file.

(Translated by Google) We appreciated reliability and the professionalism of the service. We had no bad surprises when we arrived at the rental location. On the other hand, we would have appreciated a broom in the motorhome.

(Translated by Google) Very good customer relationship. RAS!

(Translated by Google) Very satisfied but explanations in French at the end of the day. hospitality would be great!

(Translated by Google) VERY CLEAN, QUALITY CAMPING CAR EXCEEDED OUR EXPECTATIONS. VERY KIND VEGAS STAFF

ON THE CONTRARY, SOME OMISSIONS IN THE PREPARATION OF THE CAMPING CAR: NOT ENOUGH CHAIR, SHEETS...

(Translated by Google) We had a good spacious motorhome, easy to drive. utilize. Clear information provided, good route ideas.

The idea of camping from day one to been less popular: going up to Fort Lauderda and crossing Miami with the traffic jams at the end of the afternoon. We arrived at the night campsite it was closed, for the first installation and the first garage it was difficult. [...]

(Translated by Google) Professionalism, everything happened according to forecasts. The motorhome was on the other hand a little used, I would have liked to see it. a newer vehicle (100,000 miles on the clock).

(Translated by Google) We are very satisfied with the service!

(Translated by Google) Exceptional experience

(Translated by Google) The advisor was available and responded quickly to any questions. our questions about motorhome rental.

(Translated by Google) We liked reception of the commercial, but there was a malfunction of certain elements of the MH.

(Translated by Google) Availability Authentik USA advisors. On the other hand, the welcome was very basic from cruise america to; Salt Lake City, no one speaks French, not even the few words necessary to speak French. explanation of how the motorhome works. an uninitiated.

(Translated by Google) Very satisfied. Quick Contacts

(Translated by Google) We are very satisfied with the service and the follow-ups

(Translated by Google) I liked your responsiveness to answer my questions, and the fact that I can express myself in French.

(Translated by Google) Thank you for the efficient help to; the resolution of problems encountered with the rented RV; at Al Monte and for handling the various phases of the efficient and rigorous booking process.

Based on my experience: the only criterion of the year of commissioning is not enough (I did have a RV model 2013, in accordance with the option that I had chosen and paid for it but it had more than 55,000 miles on the odometer, proof that it had already been used well although it was recent)=> it would also be necessary that the mileage is low and limited. [...]

(Translated by Google) Everything went well. with the company cruise america.

You should check the functionality. sockets (those of the cigarette lighter) concerning the gps because mine did not work.. on the other hand, impeccable service to offer me to buy one and reimburse me.

(Translated by Google) Very satisfied with the motorhome, its space, its comfort and its motorization. I liked less its turning radius

(Translated by Google) We appreciated the possibility to read contracts and offers in French and the quality email exchanges.

Some technical problems with the Cruise America motorhome, in particular the electrical connection to the campsite networks which is difficult to connect. establish (complex manipulation with the circuit breakers necessary and not documented, but also badly fixed rod, door of the drain pipe not closing...). on the other hand, very good reception at Cruise America when we went to ask that they correct these problems. it must also be said that it was our first trip in a motorhome. [...]

(Translated by Google) We liked reception in the rental agency (El Monte San Francisco). The condition of the motorhome (new). Camping car equipment.

It would be good to put a GPS in each motorhome.

(Translated by Google) Responsiveness, efficiency, excellent understanding of our request.

(Translated by Google) I enjoyed have a French speaking contact that I could reach in case of problems. My landlord was el monte.

(Translated by Google) What we liked the most : 1- Website 2- Price 3- Reviews 4- Quick and clear response from Michelle 5- welcome and service from cruise América.

I would have liked see more easily the price for a date range instead of a fixed date, because I am looking for a date for western Canada for my next trip and it is not easy to know the best time at the best price!! [...]