RV rental
Great campervan, functional and spacious
Great customer service and top-notch motorhome/RV
(Translated by Google) 1 month in a C28 RV with a slide-out, we were very comfortable, 2 adults and 2 children.
We had a problem with the water pump for the sanitary water, and Road Bear customer service was excellent in directing us immediately to repairers, so in 1 hour it was fixed without any discussion.
Although imposing, this motorhome drives very well and was very well equipped by taking the kitchen equipment option.
At Road Bear, I recommend arriving fairly early because it allows you to retrieve a lot of items and ingredients made available by people returning their RV in the morning, for example salt, oil, kitchen knives, sometimes barbecues, wood, fans...
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Happy RVing/Good motorhome
(Translated by Google) Camper van met our expectations. The camper van had some signs of wear but nothing bothersome. However, we had a problem with the water fill hose which had been torn off, so when we wanted to fill the water tank, the water flowed into the RV and not into the tank. Fortunately, my husband is handy and managed to find where the problem came from because El Monte didn't answer our emails or messages. We also had a problem with the TV which fell while we were driving and broke. But El Monte didn't make a fuss when we returned the RV and told us that it could happen and didn't charge us.
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Good. But
(Translated by Google) It went well but imperfect cleanliness, the campervan tour was quick (too quick especially for beginners) and with a confirmed message of a tire pressure problem and finally a tank only 3/8 full!
Comfort
(Translated by Google) Very basic sleeping comfort. Click-clack sofa bed with large wavy shapes and therefore uncomfortable for the back. You should simply provide a good mattress topper to alleviate this discomfort.
Very serious and very comfortable campervan
Overall, the stay in the RV went well.
(Translated by Google) Well-equipped and functional RV.
A more thorough check-in would have been appreciated to better understand how the various amenities work (in addition to the video), and especially to identify any defects (bent power outlet and water pipe leak due to missing seals).
1 month trip in a C30 RV
(Translated by Google) Good experience in the Cruise America RV C30. The advantages: vehicle in very good condition and the grey and black water drain system on the same connection is very practical. Disadvantage, the lights on the ceiling turn on which is impossible for children (especially in the toilet), it's a big vehicle with a big noisy engine and it consumes a lot (like an American). Pick up and return are very simple and fast.
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Very dilapidated motorhome and terrible service
(Translated by Google) Terrible service upon pickup and return, no hello or goodbye. Tried to charge me for 4 hours of generator use when we didn't even turn it on once. Provided sheet was the wrong size. RV was very dirty, not cleaned before pickup. Air conditioning only worked intermittently. Fuel tank wasn't full upon departure. No brooms. No toilet paper. No service provided but we were charged $50 for service, is this normal? I'm still waiting for an answer.
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Great RV and excellent service
(Translated by Google) Delighted with our trip and the quality of our rental. The RV was practically new and ultra-functional, even featuring a solar panel so we never lacked electricity for the fridge and USB chargers. Both at pick-up and drop-off, there was a bit of a wait (about an hour), but the service was good and the waiting area very pleasant. A very positive point is that Road Bear organizes an area for departing clients to leave their unused food for new clients, and it works very well! The only thing that could be improved would be to have a shuttle between the garage and the airport. In short, I recommend it 100%!
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Friendly staff
(Translated by Google) The handover of the campervan seemed a little too quick, especially for inexperienced people. A more detailed walkthrough would have been appreciated to better understand the vehicle.
However, the staff were very pleasant and courteous, which made the welcome warm and reassuring.
3-month trip was great!
(Translated by Google) We loved our experience. True to the description, reliable vehicle, Authentik was attentive and proactive... A great experience for a wonderful family trip
RV rental
(Translated by Google) Warm welcome, camper van very good
top
(Translated by Google) new motorhome/camper van
Good value for money
(Translated by Google) We drove 4500 km without any problem. However, Cruise America is a bit of a factory and we lacked advice, especially for refilling with LPG.
Quick explanation and aging motorhome
(Translated by Google) When we picked up the campervan, the explanations were too quick. It was our first time renting a campervan and the person didn't take the time to show us everything. We couldn't use the storage compartment because one of the locks didn't close. We realized this on our departure day, upon arriving at our first stop, and no solution was offered to me. The campervan's interior works but is quite old, notably with rust in the refrigerator.
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Superb trip with the comfort of a motorhome/camper van
(Translated by Google) Service in line with our expectations, at Cruise America through Authentic. Discovery of the American West parks with the flexibility provided by the use of the motorhome and the Park4Night app which allowed us to enjoy bivouacs in magnificent sites... And thanks to Virginie for her advice in managing the mega leak of our shower with Cruise America's assistance service!
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Very nice experience at Roadbear Denver
(Translated by Google) We booked a C23-25 RV for 10 days at RoadBear Denver, and it was a very good experience. Top-notch staff, check-in neither too fast nor too long, and very thorough explanations, a very good quality vehicle delivered perfectly clean. The check-out was similar, done in 30 minutes despite a lot of people at the same time, and especially, the use of the generator was free because we used it little (but they could still have charged for it), same for the propane which we returned half full: not charged.
We plan to return to the USA soon in a motorhome, and we will definitely go through Roadbear again.
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Excellent
(Translated by Google) Very good experience
Very satisfied
(Translated by Google) The rental at El Monte Los Angeles was perfect thanks to Authentik USA and particularly Virginie Alessi who took care of our project.
Motorhome rental
(Translated by Google) Good camping experience except for one person (who wears their glasses on the back of their neck) at the reception when we arrived in Las Vegas following a scheduled appointment for our water supply problem. Poorly greeted by this person. Also, a negative point about the beds (sofa bed) which are not 1.75m long, something we were assured of.
23 days in a motorhome/camper van
(Translated by Google) Pick-up and return went smoothly, and with very good advice upon delivery of the vehicle.
However, the cutlery and crockery provided were totally incomplete and of very poor quality, the cutlery ridiculously small, we had to buy knives and other things.
The blankets were not sufficient to face the cold of Yellowstone Park (purchase of blankets, the AC was not reversible).
The trunk locks worked one in ten times, the water hose was obsolete, it leaked at every connection, some electrical outlets did not work (we had to plug the toaster into a bedroom outlet...).
The vehicle is very noisy, especially because of a window that slammed with every movement (we gave up listening to music while the vehicle was running).
Keep in mind, the camper is closer to a small truck than a passenger vehicle.
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A beautiful experience
(Translated by Google) The RV we rented in Las Vegas fully met our expectations and allowed us to have a wonderful road trip in the parks of the American West. We had no problems with the vehicle, which was new when we picked it up. Only a minor issue of missing dishes was detected (missing plates), but Cruise America immediately responded to our message to resolve this small problem. If we had to suggest an improvement, it would be to equip the rental vehicles with leveling blocks for campsites. This type of device would have often been very useful. We highly recommend Cruise America for your vacation rentals.
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great experience
(Translated by Google) We had a great road trip through the Sierra Nevada thanks to Cruise America and Authentik USA.
Great motorhome
(Translated by Google) We were lucky to have a brand new motorhome from Roadbaer. This agency in San Leandro near San Francisco is really fantastic and top-notch organization. Regarding the motorhome, the only negative point is the sleeping area in the cabover which is not practical for two adults and unfortunately the benches are not long enough for adults. Otherwise everything was perfect. We could be completely self-sufficient with the gas, take our showers without any problem, there was even an outdoor summer kitchen. We loved our road trip with this motorhome.
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C30 for 35 days
(Translated by Google) No engine or tire problems for 35 days and over 6549 km! Interior a bit dated but super functional! I recommend 100%
A platform should be set up for customers to interact: give away excess groceries at the end, child car seats, firewood… Too much waste!
VR rental at Mighty's
(Translated by Google) Very good, fairly recent RV service. We had a problem with the refrigerator and they sent a repairman to the campground very quickly.
Campervan large enough for 6 people
(Translated by Google) A lot of everyday accessories were missing from the campervan, such as the broom, mops, bucket, ramps, kitchen accessories.
Satisfied
(Translated by Google) Satisfactory and well-equipped hardware. The staff, upon returning from the RV trip, were very friendly and welcoming. However, upon dropping off the RV (Salt Lake City), the staff were hurried and not very welcoming.
A very good experience with the RV rented from Cruise America
(Translated by Google) We came across Authtentik USA during our research to rent an RV for a road trip in California. We were very satisfied, both with the model and equipment of the vehicle and with the management of the reservation before and during the pick-up. The return also went very well, the staff was very kind from beginning to end.