Car rental
Hyundai Tucson
(Translated by Google) We were able to choose the vehicle of our choice, a very recent and clean vehicle. Our advisor Chloé met all our expectations even when we were in the USA. I recommend .
Comfortable GMC SUV, but too small for 4 with camping gear.
(Translated by Google) Very unpleasant welcome at Dollar (ate peanuts while talking to us, which does not help the good understanding of an American already not so easy to grasp the first days ..)
Easy!
(Translated by Google) Easy check-in, car adapted to my expectations.
Good value for money
(Translated by Google) Vehicle meets my expectations for a very reasonable price
Everything is not included in the price paid
(Translated by Google) The rental company (Dollar) forced me to take out insurance. I could not refuse.
It cost me $230 more.
The car was small for an SUV, I had to ask for a bigger one.
Very easy pick-up and return of the vehicle.
(Translated by Google) A shuttle took us from LAX airport to the Dollar branch. Helpful driver who helped us with the suitcases (on the way back too). After completing the formalities at the agency, we were able to choose (!) our vehicle among those of the category we had reserved. Friendly employee who helped us understand the seat adjustments.
Return of the ultra-simplified vehicle.
Impeccable vehicle and service.
[...]
July trips west USA
(Translated by Google) The Advisor suggested that we change the range for better comfort at a very reasonable price. This was a very good idea considering the distance covered.
Everything perfect.
The car was very pleasant to drive.
According to our request
(Translated by Google) comfortable car
bof
(Translated by Google) very welcoming until we got to the subject of insurance, but as soon as we refused additional insurance (and yet they insisted very heavily!) they dispatched us. we didn't want options such as a full tank of gas or anything else so we didn't put our initials anywhere other than the bottom of the contract but still they charged us a full tank of gas over $60 as we returned the car with a full tank!
on the other hand, the system of choosing your car from the cars available in the car park in the chosen category is very nice.
and thank you to our authentik advisor for helping us in the communication with dollar
[...]
A person's question
(Translated by Google) The worst: we try to give you expensive and not necessarily necessary options, by putting a little pressure on you!
The plus: you sometimes come across THE right person to return the keys (on the whole the staff is smiling and friendly, even if you refuse the options on which they are commissioned)
Very good contact. 1st vehicle with deflated wheel, replaced immediately with upgrade
TOP !
(Translated by Google) Very nice car, almost new (Chevrolet Tahoe). Nice team. Pay VERY attention to the additional costs that will be systematically applied to you when picking up the car. If you have taken out insurance when booking, do not take anything else...
A free DOLLAR shuttle awaits you at the airport and takes you directly to the rental base. Same for the return
[...]
Not everything is understood
(Translated by Google) We had to take out "all risk" insurance which covers all breakdown costs.
return on rental
(Translated by Google) speed supported
on the other hand - we rented a motorhome, then a car, all with Authentik - the must is for the car to be available from the motorhome rental company in order to avoid transport by taxi and a transfer which takes time - continuity of service to be developed
Very good services, very good reception
Good advice
(Translated by Google) Very good advice from Marion Thésé on the choice of vehicle for our road trip.
Very good satisfaction
Good experience
(Translated by Google) Very good experience. We left for 3 weeks on the roads of the American West with a GMC TERRAIN. No problem encountered and AUTHENTIK USA is very easily reachable.
Welcome
(Translated by Google) Very comfortable car but the rental company insisted on selling us additional services
The contact and the exchange were painful
Hyundai Santa Fe runs in place of a Jeep Grand Cherokee
(Translated by Google) The Alamo in San Francisco didn't have a Jeep Grand Cherokee and gave me a short Hyundai Santa Fe. This vehicle corresponds to the Hyundai Tucson in France and less spacious than a Jeep Grand Cherokee
Perfect
(Translated by Google) Excellent value for money, unlimited mileage and very present assistance: we are fully satisfied with this rental.
satisfied
(Translated by Google) The vehicle was new and efficient, too bad it had not been cleaned before we took possession of it.
The choice of vehicle is not entirely consistent with the range previously chosen when booking.
(Problem of trunk compared to the size of the luggage)
Car rental
(Translated by Google) The dollar renter is always trying to sell services that we don't need. I understood that I only had the minimum warranty service with deductible, while I had opted for a slightly higher warranty with a 0 dollar deductible.
I would like AUTHENTIK to inquire in detail on this point for my case, and "recall" the rental company as a result.
Taking the vehicle was done in "great relaxation" without any explanation on the operation of the vehicle with automatic clutch, nor various buttons including the "cruise control". the car made available to us was, however, upgraded for the same price. (a medium Chevrolet instead of a small Kia.)
The welcome was good and the staff friendly. The return went very well, staff also very friendly, giving us the best explanations for paying the fine and going through "Toll checking", to avoid any surcharge.
[...]
Very good value for money
California Roadtrip Car Rental
(Translated by Google) Super welcome, a perfect car without incident. Everything went very well :)
Good car, roomy enough for six + luggage..Dodge mini van.. Some small issues with pick up
Top
(Translated by Google) The compacts in the USA are equal to our normal cars in Europe! She was perfect!
Impeccable service at the Airport Dollar
(Translated by Google) Procedures to collect and return the vehicle very efficient and very fast.
Very pleasant staff.
Incredible thing: we physically choose the vehicle ourselves in the category!
Beware of renters
(Translated by Google) Be careful not to let anything pass you by.
Call Authentik if in doubt