Car rental
Everything is simple in the USA
(Translated by Google) We had a choice of several vehicles. We made 5000 Kus without a hitch.
The return has been made. in 10 minutes without any pressure.
good performance
(Translated by Google) Our file was ready, we simply had to avoid listening to the speech of the agent who wanted to offer us a more expensive vehicle (usual in the United States ...)
comfortable vehicle, powerful enough, loses km on the odometer.
Contact
(Translated by Google) Pleasant rental and above all contact with Authentik, it is very pleasant and accessible. Comfortable communication. I will recommend again for the next trip! I am really very satisfied!
Bon Road trip
(Translated by Google) I had a good road trip in California and the West. Being alone, a small car was enough for me. But he does pay attention to; gasoline. There are large spaces sometimes devoid of petrol stations. Plan either a large tank, or to do as often as possible, do not wait to be at the end of the day. dry to refuel.
If you don't do too much abuse on the road, you should be fine without too many fines. There are no speed cameras like in France, just police patrols, but their fines are more expensive than in France
[...]
A éviter
(Translated by Google) The car rental (Fox AZ) which pushes to agrave; the purchase of insurance or other without knowing if it is really mandatory or not. As well as the deplorable reception at handing over the vehicle (impossible to obtain a document or signature when handing over the vehicle)
quality service
(Translated by Google) good professionals not annoying at all, compared to; everything we had read about car rentals in the USA
WELCOME
(Translated by Google) A little cold welcome at Avis San Francisco but a perfect welcome that is quick and easy to find; Los Angeles Airport
Super!
Classic car rental
Flee Fox
(Translated by Google) The customer relationship with Authentik was excellent. Unfortunately my experience with Fox employees was abysmal. First of all, a big smile and a warm welcome at the fox agency counter, then the tone changed very quickly. Indeed, the employee de fox insisted very heavily on taking optional insurance ($400). After 15 long minutes of intense negotiations, the agent abandoned the objective of selling us the insurance. A word of advice: threaten them to call the Authentik agency to solve the problem and, as if by magic, the employee de fox smiles again. And then, when picking up the vehicle, we are informed that there is no longer a vehicle of the desired range available. because of a scheduling problem. Very commercial, he offers us a smaller car. And we are entering into new negotiations to obtain a vehicle initially planned or of a higher range. Very dissatisfied, I called the authentik agency directly and coincidentally a higher-end vehicle was offered to us. [...]
Super
(Translated by Google) We took the bigger Nissan and so it was great
Service top
(Translated by Google) Car complies with; demand and no abuse to search for; sell supplements.
very satisfied
(Translated by Google) rental of a minivan for 4 weeks. Vehicle as expected and even better (nissan quest very large and comfortable), very competitive price. very good service at Dollar
Good experience
(Translated by Google) Hello
Satisfied with the comfort car given the road we had to drive; TO DO
Only one disappointment when picking up the car because the place of the email was not the right one...
perfect, new car
Very professional
(Translated by Google) No surprises. The SUV (rav4), NEW and clean!
very good no problem
(Translated by Google) very warm welcome to; the Alamo agency and super easy return...
Regarding the gps: communicate more clearly that the gps is waiting for us. the hotel as we were expecting; have the gps as soon as the vehicle is picked up, either at the airport. As we did not dare leave without, we re-rented; another additional. As soon as we arrive at at the hotel, we noticed that the gps was there. We have settled the concern with the agency by directly reporting the gps to; the airport. Subsequently, we saw that it was indicated; in an enamel, but perhaps not sufficiently evident...
[...]
Agence dollar a évité
(Translated by Google) We had asked a delight suv for 7 people. This one was not near. Moreover it obliges us to take additional insurance that is overpriced... we have to pay for it. 480 more on the way back. Back to another agency that didn't want to know anything.
It was perfect
(Translated by Google) No problem finding the rental agency. No waiting at the counter. I was able to choose my car model and even its color. Almost new vehicle in immaculate condition. Returning the vehicle took no more than 3 minutes. Hard to ask for more.
Suitable
(Translated by Google) Nice pleasant welcome
After trying to understand which car to take, in fact no nominative attribution of vehicle .. Taking seen quickly
Well-managed program change;
(Translated by Google) With a reprogramming to; the last minute of our flight, we flew directly to Washington. The car was waiting for us there, the agency had arranged everything; during our flight.
A superb SUV was waiting for us
California 2017
Simple procedure, no worries
(Translated by Google) Despite what we had been said before we left, we had no charge of 350 dollars at all. the recovery of the car, we did not have to; pay the $250 drop fee and we haven't paid. the additional driver 110 €. Surprising but very good surprise it must be said. All the better for us.
No problème
Excellent service from Authentic Canada
(Translated by Google) You will find below my first opinion, which has not changed; concerning Fox but I would like to underline the professionalism of Authentic Canada (Ms. Nadeau) who fought to assert my rights and who won my case with the rental company. Authentik Canada offered me a competitive price for a 5-star service, I recommend everyone to go through their intermediary, a guarantee of seriousness and serenity. Below is my first return which was followed up very closely. and conclusive from AC: Dirty car, engine oil not changed, no windscreen washer, no battery in the keys knowing that they are electronically recognized and that the battery is needed in the key for the car to started! Not without scares in the middle of natural parks. Ineligible [...]
Very good vehicle but beware of the deposit and its reimbursement
(Translated by Google) Very jaded staff, well check your deposit refund as ours was not correct and it took over an hour of discussion with different people to get satisfaction .
Bad feeling, feeling of being held hostage
(Translated by Google) Car in poor condition, especially the exterior. A real trash can!
Decor from "live and let die" james bond 1974 :)
Perfect vehicle rental!
(Translated by Google) We had no problem with the vehicle, just be careful when you arrive to pick up the vehicle, they try to sell you additional insurance and other toll passes! even if you don"t need it. Otherwise perfect value for money.