Car rental
simple and efficient vehicle rental
Very practical car running very well but not modern
(Translated by Google) Car picked up in Salt Lake City, very administrative employee of the rental company.
The vehicle was very practical, a bit dated without the Android Auto function.
Very correct for 6 people.
instructions for debit cards
(Translated by Google) everything was perfect except the info about the declined debit cards
I received an email from dollar company, excerpt below:
Did you rent with a debit card? Any additional funds that may have been held for this transaction that are due back have been released now that your rental is complete. Please refer any questions you have regarding the availability of those funds to your banking institution. For additional information on our debit card policy, click here.
This excerpt proves that I could have rented with a debit card, contrary to the information contained in the email you sent me. I had to apply for a credit card from my bank which resulted in a charge for nothing.
Cordially,
[...]
Good experience
(Translated by Google) We had opted for a small vehicle, then upgraded on the spot. Thanks to Ramy for his advice (local Dollar agent).
We had to wait a bit for the vehicle to be delivered to us, unfortunately we could not choose it. Small flat, the rear windows did not close properly and the vehicle was not perfectly clean.
Overall very satisfactory experience and we would not hesitate to re-rent with Authentik and Dollar.
[...]
Very satisfied with the service of Authentik USA
(Translated by Google) Excellent satisfaction with the reservation service through Authentik USA.
Small problem: the address given for returning the vehicle to Los Angeles airport no longer exists... Thrifty have moved to Hertz.
Road trip USA 2022
(Translated by Google) Very good vehicle for a family with suitcases
Full option
Very good comfortable cruiser
Very happy, I recommend aunthentik usa without hesitation
(Translated by Google) Delighted to have rented our car with authentik usa, we will do it again without hesitation if the opportunity arises.
Very well
(Translated by Google) Everything went smoothly from start to finish.
Good support at the beginning with a good summary of the contract. Quick return to leave the car.
We appreciated that a full tank of gas was offered.
good car
(Translated by Google) Beware of the scam at the counter, the person tries to add services that we absolutely do not need. And get angry if we try to better understand the service
Very well
(Translated by Google) No particular worries for the rental. Everything went well !
good car
(Translated by Google) Good car but a little expensive in the end
Efficiency
Very well
(Translated by Google) Renting a car through DOLLAR. Everything went very well from pick up to drop off. Very quick recovery of the vehicle at San Francisco airport, we had a KIA SOUL which was recent and perfect for 2 weeks of Road Trip, the car was quite spacious and clean. Attention, the type of fuel is not specified as in France on the tank so remember to ask for it at the counter. We forgot to ask for it and had to call DOLLAR back to find out the type of fuel and they were responsive and easily reachable. Regarding the return also very fast, 5 minutes watch in hand. If we have to go back to the USA, we will go back to Authentik and Dollar. [...]
very well suited vehicle
Very good services and follow-up.
(Translated by Google) No complaints. Rental in line with expectations. no surprises in terms of prices. Good follow-up of the file
Location voiture THRIFTY SAN FRANCISCO DOWNTOWN
(Translated by Google) Fast vehicle pick up.
Fair condition.
Return without problem.
Satisfied overall.
Not easy to find bus transfer from Los Angeles airport to Dollar rental office
(Translated by Google) Please note: return the vehicle with the tank empty (contrary to what is advertised). In our case, we did not return the vehicle to the starting point
Always imponderables and additional costs
(Translated by Google) I booked a car for a stay in the USA (San Francisco Airport), through AUTHENTHIKUSA. I chose the THRIFTY rental company and paid over €100 extra for an additional driver and a full tank of gas. The day the car was taken, we were almost forced to take out additional insurance of $111, I was not asked for any proof for the additional driver and finally I was told that I had to return the car with a full tank ($50) when I thought I had paid for a full tank of gas!!!
I'm not talking about the car which was well used (75,000 km for a Ford Fiesta) but this is attributable to THRIFTY and not to AUTHENTIKUSA and the Covid.
In short, very disappointed with the reception at THRIFTY and I have the impression that I paid $111 at least once for nothing because I had to take out additional insurance and return the car with a full tank.
Very disappointed also with AUTHENTIKUSA which nevertheless does a very good job with its Road Trips, but which does not bring any added value to a classic rental company, even which charges you fees which in my opinion were useless
[...]
Quick support
Everything was fine.
Like on wheels
Very good value for money
(Translated by Google) We had another car than the dodge caravan, much better, GPS included!
to know that at MSY, a shuttle bus located outside the airport awaits you to take you to the Car Rental 24/24
Be sure to present your voucher as soon as you arrive at the car rental desk!!
very satisfied.
supplement charge
(Translated by Google) Hello after returning the vehicle with a full tank while the thriffy agent told me that everything was ok I have just been debited the sum of 477.95 euros could you explain to me thank you
Good mid-size car
(Translated by Google) Especially drive mode on long straight roads
Almost perfect ! Simplicity, efficiency and transparency!
(Translated by Google) Great rental experience through Authentik. The cost is interesting. Insurance is included. Very clear instructions.
I put 4 stars for the car which was in a somewhat basic livery (Jeep Renegate) without options. But everything else was perfect!
A team at the top
(Translated by Google) I can only recommend Authentik USA, they were great, there was a problem with my reservation but they managed and everything went well
Very good communication with the team
thanks again
Hassle-free car rental
(Translated by Google) I rented a minivan in Denver (Dollar) through AuthentikUSA. No worries, except that the rental company is trying to sell an upgrade and additional insurance options. Good experience with Authentik USA travel agent. Thanks.
Competitive price, quality of service!
(Translated by Google) In addition to a competitive price, the vehicle was delivered quickly and in line with expectations, nothing to complain about, I will rent again through you.
Satisfying
(Translated by Google) We picked up the car very easily in downtown San Francisco and we returned it even more easily at the San Francisco airport.
three good service
(Translated by Google) we did not have the planned car which was not available but a slightly superior honda
fast, problem-free service
return same
no complaints