Car rental
Excellent provider
(Translated by Google) Our vehicle rental went very well. I highly recommend Authentik for this service. The staff is very very friendly, welcoming, helpful, caring and ultra available. If we had to go back to Canada or the USA, we would not hesitate to contact Authentik again. Thanks to the whole team !!
Simplicity
(Translated by Google) Very good follow-up and advice.
Quick response to questions and excellent support to ensure a good trip and a good rental.
Car: honda accord
Excellent experience
(Translated by Google) The car corresponded exactly to what we had requested and the rental company's recommendations for the Road Trip were complete.
Everything is perfect until the moment of the return of the vehicle
(Translated by Google) We rented a small SUV from Thrifty in Union Square San Francisco through Authentik. All the necessary papers were sent to us on time by Authentik. The Thrifty agency in the city center is easily accessible. vl support is fast and simple. The vehicle was not a Ford Escape but a very comfortable Honda. No hidden options charged or even offered. On the other hand, the abandonment fees in Los Angeles amounted to 160 dollars instead of the 125 expected.
In addition, the address of the Thrifty agency in Los Angeles for the return of the vehicle communicated by Authentik was not the correct one.
Arrival on site at the address indicated by Authentik Usa on the reservation no vehicle rental agency. Turning in the airport area we were lucky enough to find another rental agency from another brand where a very nice employee gave us the correct return address which is actually at HERTZ. Congratulations Authentik Usa for not updating the information that you communicate to your customers, which generated stress and nervousness when a plane was to be taken. We were unfortunately not the only ones in this case. Too bad because everything was perfect so far.
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Car and services corresponding to my expectations
(Translated by Google) Very good service
Very satisfied !
(Translated by Google) We chose Alamo through Authentik USA
No complaints. Everything was rubbish.
completely satisfied
(Translated by Google) For our first car rental experience in the USA, we are delighted with the service provided by both Authentik USA and Dollar rental company.
Very clean vehicle and in line with our expectations, it was in fact a Chevrolet trailblazer small SUV perfectly suited to accommodate our luggage.
The staff at Dollar was professional and we had no unpleasant surprises when the balance of the rental was withdrawn, it was the amount indicated on the invoice issued upon receipt of the vehicle.
If we return to North America, we will not hesitate to use the same providers.
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Competitive rates and satisfying options
(Translated by Google) We are delighted with the car rental service booked by Authentik USA. The car was very good, taking it went very well.
On the other hand, for the return, the place indicated on the documents communicated was not the good one, an additional stress when returning the vehicle but we ended up finding the place ourselves.
Otherwise, I highly recommend for your rental vehicle.
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No problem
(Translated by Google) Nothing special to say. No particular problem.
Road too fabulous in a spacious and comfortable car
(Translated by Google) Our vehicle was a Dodge Charger.
Spacious and very comfortable, it swallowed up the 6200 km of our circuit without flinching.
Very good experience with Dollar. Quick transaction at the counter in San Francisco following reservation made by internet.
Quick start
(Translated by Google) The pick-up of the vehicle was very fast and the car was perfect. The rental company left us the choice as to the model.
We were unlucky because a little problem on the road during the trip and fortunately we were able to be repaired and the rental company exchanged the vehicle for us quickly against a vehicle of the same range to finish our roadtrip.
[...]
Fast service and very good value for money
(Translated by Google) I rented from Thrifty. in San Francisco, Farrel Street a Chevrolet SUV for 33 days. The delivery and the return were fast, and the agreed price respected. Very good experience
reasonable prices and a great vehicle
(Translated by Google) Unbeatable prices during this period when rentals are very expensive. We were upgraded at no additional cost. The guarantees offered by authentic usa are basic but sufficient. You should also know that the deposits applied by the rental agency are really very low (500 dollars).
Note that the dollar rental agency was VERY/TOO insistent in pushing us to take additional options, going so far as to claim that authentic usa had not included insurance in the price or that they did not know about this insurance and that in we had to pay an extra one. But that's not authentic usa's fault and it all worked out fine with no extra over the quote price.
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Successful rental
(Translated by Google) Excellent service from the rental company and the Authentik USA site. No complaints. We had an accident during the stay, we changed the vehicle without worry.
Perfect
(Translated by Google) I had doubts because the deal seemed really cheap to me, borderline suspicious.
No surprise, everything went as planned arrived in Las Vegas, picked up the fast car at Dollar Rent a car and returned without surprises as well.
It's a great deal and I thank Authentik USA!
Satisfied
(Translated by Google) We rented a car which was up to our expectations. Having had an accident the change of car was done easily. On the other hand, we forgot to return the key and when we wanted to return it to an agency in another city because we were on a road trip and we were blocked all night in the parking lot because the exits were closed. We were blocked from 1:00 a.m. to 6:00 a.m. Horrible . The police couldn't help us! It was really complicated to spend the night in the car.. we were never contacted by the rental company who could have told us that he was looking for the key. Otherwise everything was good but this is a big negative point [...]
Pro and very good vehicle
Completely satisfied!
(Translated by Google) First of all, thank you to Authentik for the friendliness and efficiency of its services when booking. The vehicle was picked up in Denver quickly. I was asked to choose my SUV between 5 vehicles. I took an almost new Toyota Rav 4. For 3 weeks, I traveled the American Northwest over nearly 4,500 km without any problem. The return was done easily and kindly. In short, I am completely satisfied! [...]
Fine
(Translated by Google) Good contact, quick reception of the car (no inventory) before reception.
Returned the same quickly, hoping not to have any unpleasant surprises and debits later (return of deposit, no additional costs)
Positive rental
Journey through the American West
(Translated by Google)
great 30-day road trip (with car and 40 days in total) in the American West, a loop from San Francisco! visit of all the possible national parks as well as the big cities (sequoia park, Brice canyon, grand canyon, death valley, las Vegas, San Diego, Los Angeles and so many others...) a great car that allowed us to do 7500 km in thirty days without having any worries, comfortable and pleasant!
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Very well.
(Translated by Google) One of the best prices on the market.
AUTHENTIK staff very available.
Thank you.
great performance
(Translated by Google) Thank you for your availability, your prices and your listening (in French) we will recommend you without any hesitation.
Very well
(Translated by Google) We did a Road Trip through California at the end of May, beginning of June 2022 and everything went very well.
We appreciated the customer service during the delivery of the vehicle, during a request for information by telephone and particularly the rapid return of the vehicle to the agency.
Small things to improve:
- We lacked Apple Carplay in the car.
- We failed to deactivate the alarm indicating that the driver's door is open. Which can be embarrassing while you're getting into the car.
The rest was perfect!
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Very satisfied with this rental.
(Translated by Google) Very good experience with this rental, modern car with very reasonable fuel consumption. Employee of the rental company very picky when taking charge.
Quick and efficient return.
simple and efficient vehicle rental
Very practical car running very well but not modern
(Translated by Google) Car picked up in Salt Lake City, very administrative employee of the rental company.
The vehicle was very practical, a bit dated without the Android Auto function.
Very correct for 6 people.
instructions for debit cards
(Translated by Google) everything was perfect except the info about the declined debit cards
I received an email from dollar company, excerpt below:
Did you rent with a debit card? Any additional funds that may have been held for this transaction that are due back have been released now that your rental is complete. Please refer any questions you have regarding the availability of those funds to your banking institution. For additional information on our debit card policy, click here.
This excerpt proves that I could have rented with a debit card, contrary to the information contained in the email you sent me. I had to apply for a credit card from my bank which resulted in a charge for nothing.
Cordially,
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Good experience
(Translated by Google) We had opted for a small vehicle, then upgraded on the spot. Thanks to Ramy for his advice (local Dollar agent).
We had to wait a bit for the vehicle to be delivered to us, unfortunately we could not choose it. Small flat, the rear windows did not close properly and the vehicle was not perfectly clean.
Overall very satisfactory experience and we would not hesitate to re-rent with Authentik and Dollar.
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Very satisfied with the service of Authentik USA
(Translated by Google) Excellent satisfaction with the reservation service through Authentik USA.
Small problem: the address given for returning the vehicle to Los Angeles airport no longer exists... Thrifty have moved to Hertz.
Road trip USA 2022
(Translated by Google) Very good vehicle for a family with suitcases
Full option
Very good comfortable cruiser
