RV rental
Just wow!
(Translated by Google) Simple and easy takeover in Los Angeles. Our guide Pava is really a nice guy, he gives us good advice and takes the time to explain things to us. And hey! Suprise! He speaks French. You can't ask for anything better. Quick and easy return from the San Francisco side too. Efficient shuttle service both in LA and SF. Don't forget to check in in advance to benefit from the service. (A little reminder from the agency side would be welcome.) [...]
Nice experience
(Translated by Google) The van is pleasant and well equipped, it allowed us to make a great roadtrip. But for the price, we wished all the gear had been checked before we left. The sheets / duvets were moderately clean, full of hair and dust, we had to shake them before use. The utensils are numerous (sometimes too many, like 3 times the same model of saucepan of different sizes but only one frying pan) but do not always work (out of order lamp, out of order gas lighter, mosquito net zip, etc.).
Roadbear takes the time to show us all the features of the van, but our level of English did not allow us to understand all the subtleties. It would have been easier for us to provide us with a technical sheet or video demo available online in French.
Van to adapt if you have children who do not yet sleep without barriers.
I recommend this rental company.
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New RV but poorly equipped
(Translated by Google) Very nice RV, but it does not come with any equipment, so you have to plan a stop at walmart to buy the minimum (tablecloth, oven mitt, camping mat...) The equipment included in the ''kitchen kit' ' that it is possible to rent with the RV is of very poor quality. Camping chairs are also for rent for $12 each but are probably worth $5.
The joy of traveling by van
(Translated by Google) A great rental experience! The Escape Campervans team is very pleasant and responsive in the event of a problem. Our fridge broke down, and the assistance quickly found a solution to help us out. The van was ideal for a road trip, with everything needed.
Good condition, serious rent
(Translated by Google) We have a minivan, this is the second time we have called on Authentik for our road trips and the follow-up is very good and serious.
Perfect
(Translated by Google) We chose to travel independently and do our road trip ourselves. Autentik was there to advise us (perfect phone appointment, on time and good advice). Our van rental service provider (escapcampervan) met our expectations. The van was certainly old but worked perfectly. He was clean.
Taking and returning the vehicle to different places is done without worries
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RV: very well received by El Monte, good explanations for the RV
(Translated by Google) on the rodbook, the address of the Walmart indicated (Imperial Hwy in Norwalk) is no longer valid, the supermarket no longer exists
a great experience this family RV roadtrip, unforgettable
Road trip USA
(Translated by Google) We were 4 adults (2 couples) we rented the C25 motorhome for 3 weeks, enough for 4. We slept well and there is a lot of storage so great for storing suitcases.
We had a few small problems but Cruz America reimbursed us for the cost of damages without worries. The refund of the deposit was also quick, which is rare in the United States...
Quick and easy reception
(Translated by Google) Be careful far from hotels with a nice taxi note to get there. Favor an Uber, much cheaper and faster, that's what we did on the way back to go from the agency to the airport
very happy with service included ;-)
(Translated by Google) The support offered by Authentik USA was very good. Our questions did not go unanswered and we were able to benefit from excellent feedback on our rental choice. The follow-up was very clear and there were no surprises in terms of the price or the reservation and the transmission of our information to Cruise America!
service at the top! Thanks again to them.
The motorhome was also very well prepared: clean, winter tires, and very comfortable! the JOA catalog has also served us well. The two little things that can be improved are: cleaning the air conditioning filters (very dusty and on the first start-up...a lot of things have stolen in the camper van), and changing the pans and cooking stove (many scratches on the bottom of the Téfal coating).
We will gladly advise Authentik USA and Cruise America!
Looking forward to the next holidays :-)
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Nice trip
(Translated by Google) We enjoyed our trip very much but we will no longer be renting RVs…too big for us! Great service from Authentik.
Almost perfect
(Translated by Google) The start-up briefing was very light...hot water operation, switch...a little notice in the vehicle would be a real plus (I had a guide that had nothing to do with this model, and the pdf downloaded from agency was incomplete pity otherwise a great vehicle
Our vehicle the C30 7 people
(Translated by Google) Spacious and functional, it was given to us a little dirty and the fuel tank at 1/3 of its capacity. We had to buy plates, cups and bowls, as well as a dish to use in the microwave, despite the option purchased of the kitchen kit which was incomplete. We also took the night linen kit option and there everything was there. We bought a Swiffer type broom with dry and wet wipes, much more practical than the broom provided. [...]
Rock climbing road trip
(Translated by Google) perfect with friends (3) for the rental of a C25, time to get used to driving and it's perfect!!
Well-appointed motorhome, you just have to manage water resources when you are not on a traditional campsite, which was the case for us on our road trip to Indian Creek.
Top notch hospitality and service
(Translated by Google) Both in terms of the reception, the demonstration, the motorhome and the Check out, everything went very well in an atmosphere of absolute trust. It was perfect!! Thank you very much, we recommend 100% and Authentik USA was able to respond to all our questions and queries in a very short time.
California from December 20 to 29, 2021
(Translated by Google) Above all, do not rent a vehicle through travelers autobarns, the company is not serious at all. Our trip was completely ruined and cost us a fortune in hotels and restaurants. I do not recommend at all.
Everything went as planned - no bad surprises
(Translated by Google) The C28 type RV is very comfortable and easy to handle. He allowed us to do our road trip on the Pacific coast of Oregon in November as a family (4 adults and 3 young children). We recommend Oregon State Parks for an evening stop.
Very good service and excellent hospitality. Very responsive hotline
no problem
(Translated by Google) No problems to report with the rental company roadbear and Authentik USA. All questions prior to the trip have been answered.
Motorhome in very good condition and cheap but beware
(Translated by Google) All in all, great experience: brand new motorhome, great equipment, very friendly staff, etc. but ... for a glass breakage that was not our responsibility, they made us pay $350 in fees ... I find that really expensive for damage that is repaired free of charge in France with any insurance.
Perfect family road trip
(Translated by Google) The authentic company adapted very well to our request, and urgently too.
The motorhome was perfect for the 4 of us.
Motorhome well equipped - just check everything before departure
(Translated by Google) Our water heater was not working and the heating was malfunctioning.
The support was not very efficient. After checking what we had already checked, their message was to find an RV repair. They gave us a few numbers but some were unavailable and others never called back.
Advice: check everything before leaving the rental company with the RV!
Incredible experience
(Translated by Google) For our first motorhome roadtrip, we simply loved it. 45 days in a C19 (2 adults and a 6 year old child) was perfect. The Cruise America team was very friendly from start to finish. We recommend without hesitation.
Very good and new vehicles!
Very recent and very well equipped RV
A very recent and functional vehicle
Very nice experience authentic usa is very professional
Very nice experience
(Translated by Google) Everything went well with Cruise America.
The motorhome was very functional and the bedding comfortable.
All that was missing was the corkscrew for everything to be perfect.
Sheets are a bit tarnished and yellowed but clean.
The motorhome must be emptied before handing over, otherwise you will pay a penalty.
It may be useful to pre-book campsites that are still very functional in the United States.
In case of late arrival, the pitch number is noted at reception.
It makes travel easy.
Be careful to plan a good food budget which is expensive if you eat a balanced diet.
For death valley some places are not accessible by motorhome. It's not very serious because there are already a lot of things to do and see... Our most beautiful adventure.
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