RV rental

apollo san francisco

Perfect location and service.

(Translated by Google) Nothing to complain about.Virginie from Authentik answered quickly and well, always, by phone or email, to our questions, before the trip, and this from the first contact to inform us about the possibility of renting a motorhome from them.
At El Monte the service is also up to par, shuttle to take us to the hotel, explanations (by Sandra), camping car equipment. Reimbursement of a taxi to take us back to the hotel on our return, in the absence of a shuttle.
We can only regret, even if it is announced, that we left very late (5 p.m.) on day 1, we were the last and there was a crowd, from El Monte.
To recommend!!! [...]

A beautiful, practical house

(Translated by Google) We had taken the biggest for 4 and we made the right choice. Enough room for everyone to have their own privacy and all roads lend themselves well to it... just one or two hours to take it in hand.

Accommodating staff to offer motorhome better meets expectations

a motorhome well adapted and meeting our expectations

(Translated by Google) The reservation, handling and use went very well.
With the pick-up option, it is important to note that the return even to downtown SAN FRANCISCO where we ended our stay was included.
No surprises and a presence of Charlotte during our questions.
Point to improve, the reception at AMERICAN CRUISE or the smile was an option not included!!! [...]

very good service

Good vehicle, limited space

(Translated by Google) We had 2 travel bags for 3 for nearly 3 weeks. Result between our luggage and the huge bedding kits provided by jucy, we played tetris every morning and evening. You have to be organised.
Quick and average departure briefing.
The GPS provided did not work, we had to come back and they had to try twice before finding one that worked.
The manual provided is too brief.
Be careful, provide personal lamps because the light of the van only works for 5 minutes and is not really practical to turn on and off (in our model in any case).

The kitchen is well thought out. We were able to cook simple meals. Provide gas refills in advance, they empty very quickly.

The Penthouse is comfortable, the mattress is of high quality.

Good vehicle to drive, goes everywhere. Consumption seems reasonable [...]

New vehicle well equipped, but bad experience when taking possession

(Translated by Google) We had to wait almost 4 hours when picking up, even though we had made an appointment at noon. During the wait, no information was given to us on the reason for the wait or the evolution of the wait. The RV was new and very well equipped, but the right mirror was broken which made driving difficult. At the beginning of the trip we had a little problem with the oven and we wrote an email to Apollo, but we never received a response. Finally, the day before the delivery we learned that the return address had changed... [...]

apolo agency

(Translated by Google) Unfriendly staff, it strongly encourages to take additional insurance. Do not take the time to explain well, tell us clearly that there are people after us. The generator broke down 2 hours after departure. What led us to review certain things

Very serious and helpful

(Translated by Google) Wonderful trip, perfect vehicle, warm reception. Some initial concerns were quickly swept away.

trip usa juin 2019

(Translated by Google) Very well thought out and comfortable vehicle. Too bad that in the USA it is practically impossible to park without paying! French friends forget the idea that it will be possible to find a nice little corner, path etc without having to pay (at least for California)

2 weeks in VR C19

(Translated by Google) Quick vehicle support. Ease of driving and handling thanks to the explanatory video shown before departure (available in several languages).
Only downside concerning us, we had taken the kitchen kit but the reality did not correspond to the description (only 3 plates, 2 forks, 2 small spoons, non-electric kettle, etc ...) we were only 2 so we did with but if you want to cook a little you quickly find yourself short of utensils. [...]

Perfect vehicle for 2 adults and 2 children

(Translated by Google) Our C25 was perfect for our weeks in the western parks. Silent engine for the displacement, comfort of the cell. If you do not want to use the built-in generator to produce electricity (paying option), remember to take a 12v/220v converter on the cigarette lighter that you connect to the sockets on the dashboard. The engine battery has enough volts to charge PCs and the like for several hours, even with the engine off. Assistance Cruise America at the top: flat tire repaired in 2 hours free of charge at the scene of the incident. [...]

Very good Van, very functional

Excellent experience

(Translated by Google) Nothing to say. Everything is well organized and they are quick to respond.

Location VR classe B

(Translated by Google) The RV was not ready when we arrived, the radiator fluid reservoir was below the minimum level. In addition, there was a problem with the reading for black water and gray water.

RV rental by Apollo in Tacoma,Wa.

(Translated by Google) We rented an RV in Tacoma, Wa to take a trip around Washington and Oregon. We were very satisfied with the rental we got, a brand new 22 foot RV. The Quebec Councillor, Andréa Lavallée, answered all our questions as quickly as possible. We were very well received at the Apollo branch in Tacoma by Eric on departure and on arrival.

Very good experience

(Translated by Google) A great welcome at Apollo Las Vegas! A very clean motorhome thanks to the whole team. In summary: a successful holiday!!

Location camping car, Wyoming

(Translated by Google) The rental staff was very efficient and accommodating. The rented motorhome was new (2018) and clean. We appreciated the bedding kits (3 blankets per person!) and kitchen (very complete: coffee maker, kettle, can opener...). We are very satisfied with the service.

Very Good Experience

(Translated by Google) This was our first experience of renting an RV in America and it went very smoothly on the whole. It was a shame that El Monte wanted 250 extra dollars for the 'comfort' package - rental of kitchen equipment and bedding etc. We went to the local supermarket and bought what we needed (granted there were only 2 of us and we weren't fussy about quality etc) for 50 dollars and then gave it all to a charity shop at the end of the holiday. The RV was extremely comfortable for 2 people and would be ok for 4 adults or a small family. [...]

Very happy with our choice

(Translated by Google) however, the pick-up is a little fast for those who have never done a motorhome. an explanation written in advance would be useful

Very nice experience

(Translated by Google) We left for 3 weeks in the American West with my wife and my 2 year old son. So we opted for a C19 at cruise america.
On the positive side: the small format which allows a good grip quickly, good road holding, not excessive fuel consumption, a very pleasant interior, well thought out and well equipped. Nothing to say ! No worries at cruise america. And thank you to authentic usa for their availability and ease of contact!
Slightly more negative side of the C19: low autonomy in drinking water and need to carry out a daily dumping, which can be annoying when the campsite does not have the equipment. [...]

Very good stay

(Translated by Google) We rented for 20 nights, all went well.
However, forks were missing from the kitchen pack and a laundry pack was dirty.
We didn't care.

Average hospitality in Los Angeles

Very well

(Translated by Google) Very recent motorhome. No mechanical or other problem. Pleasant staff.

An upgrade, really?

(Translated by Google) I reserved six months in advance the smallest of the RVs, a two-passenger Tourer (a novelty for couples) because I don't like big square boxes that go upwind and consume fuel. Unfortunately, following my call a week before departure to check the insurance (another matter that is never really clear when renting in the United States...), my representative tells me that the Tourers from California are have not arrived in Las Vegas and that we will be upgraded to a square Pioneer powered by a big gasoline-powered Ford 350. I'm sorry, but wanting to go on vacation as a couple in the 2020 version of the Westfalia and unfortunately ending up in a big Winnebago from the 1990s is not the same thing! And paying more for fuel over 2500 km, in a big cube that goes upwind, is not an upgrade... Despite what you think, I really didn't get better than what I had Reserve. [...]

Super robust powerful and spacious but vehicle with a lot of small defects because old

(Translated by Google) Great advice during our trip thank you Virginie good services really professional and warm company thank you

Very satisfied

Very good accompaniment to embark on this kind of adventure!

(Translated by Google) For a first road trip on the American continent, we really appreciated the help and advice from Authentik USA. Their site is really very well designed and very complete; we also printed their travel guide which summarizes what there is to see in a very sufficient way (only downside: we tried a restaurant address recommended to SFO and were really not satisfied); contact by phone and email is also very pleasant, so we do not regret having gone through them.
Concerning Cruise America, we were not very satisfied with their welcome when picking up and returning the vehicle. Admittedly, the main thing has been done but not very warm welcome, too bad.
A little advice: the bigger the RV, the lower the rental price, but... to put in parallel the fuel consumption, of course...
We rented a Ford C30 (30 feet) not very young (almost 100,000 miles on the clock) but we had no technical problems during the 4700 km covered!
And otherwise, we loved this road-trip which took us from SFO to Death Valley, then Zion, Lake Powell (magnificent!) and Antelope Canyon (fabulous!), then Monument Valley (mythical), Arches, The Grand Canyon of Colorado of course, and back by the wonderful Highway 1 along the Pacific Coast, all in 18 days, it was busy but we made it! [...]

Location camping-car c 28

(Translated by Google) Superb experience, I recommend it super very nice and helpful service I recommend!