RV rental

Successful trip

(Translated by Google) Travel at the top, supplier of serious motorhomes, on the other hand there is a strong difference between the price charged; by which is much lower than the authentic USA off D’

Good

(Translated by Google) Hello,

Good welcome. Some inconvenience with the rear view mirror (essential element in this type of vehicle). Not enough blankets when you find yourself in the mountains with a ban on starting the generator because you are surrounded by nature and silent. It's too bad to spend a night at; shivering when an extra blanket doesn't cost much.
Our circuit: San Francisco, Yosemite National Park, Sequoai National Park, Las Vegas, Grand Canyon, Los Angeles, San Francisco in 16 days. [...]

Easy

(Translated by Google) Despite the fact that I inherited of a 24 foot RV instead of the planned 21 foot, the explanations and the breakdown service are excellent.

location RV USA

(Translated by Google) Very good service from Authentik. The RV was as expected in terms of size, amenities, age. On the other hand this model of Roadbear has a quality of very average manufacture. Many small problems; toilet seat that does not hold, connecting bedroom/living space door comes off its rails when the RV is rolling, water leak on the drain of a sink, heating adjustment system/ air conditioning works randomly. Yet the RV was only a few months old... [...]

Véhicule pas optimisé

(Translated by Google) Firstly, two addresses are presented on the documents submitted, one gave the address of the branch where we supposedly had to go but another rental company had its own sign, we lost 15 dollars in a taxi; because of this lengthened race.
Then very difficult communication with the staff on site who did not show us the vehicle on the pretext that we had a video in our emails, and the result was no sleeping kit so no duvet or pillow (luckily we had our own sleeping bag). They still refunded us. $50.
Then the vehicle is frankly not optimized, problem for stored the luggage, everything has to move every time to do the slightest action and it seems impossible to me to travel with 4 people in this van. For information, I have been traveling since the age of 18 in vans and converted trucks.
With hindsight, we would have preferred add 200 euros more and feel better in the vehicle.
Otherwise, apart from concerns about the address, nothing to say about authentik usa which have been great when we contacted them following our problem and who offered to to help us to communicate if it turned out to be complicated; when handing over the vehicle. [...]

Don't worry, be happy

(Translated by Google) We had a very good experience with both Authentik USA and Cruise America. Everything has been very easy for the reservation and for the recovery of the vehicle on the spot. Communication with Authentik USA has been very good by email and phone.

We had a glass breakage during the trip and Authentik USA and Cruise America were bothered. very reassuring and professional to guide us to; through the different things to do; TO DO. [...]

SUPERB MOTORHOME

(Translated by Google) I recommend going through Authentik USA and Apollon. Very functional motorhome, of very good quality. Easy and friendly welcome.

Holidays at the top

(Translated by Google) The motorhome was great. From the reservation with Manon until the return, everything was perfect.

THE

(Translated by Google) A very comfortable motorhome, a few things that did not work, however (electrical outlet, oven, cigarette lighter charger for the GPS) and no commercial gesture.

location camping car Las Vegas

Very satisfied with all the services.

(Translated by Google) Very satisfying set. Quality internet relationship with the plus, being able to communicate in French.
Just add the distances in miles to the mileage package.
I strongly recommend Authentik for a camping trip to the US because this is our second experience (Florida and California).
Eric and Nathan.

Excellent

(Translated by Google) Vehicle compliant with the description, pleasant staff at the hotel. arrival and departure, no surprises, a good experience for us.

Road trip en c30

(Translated by Google) Good reception, taking and returning the CC very simple, motorhome in excellent condition, we just had a heating problem, by calling assistance at us, they put us in touch with an adviser. in French

Trouble-free trip, all of the reserved services are reached

Car breakdown, service not available when I needed it,

(Translated by Google) I will never do business with JUCY again. Although the concept is great, the quality cars left at; desire. I had a steering failure with my car, not possible to have the replacement car before 5 p.m. later! In addition, the two cars I had had an average of 175,000 km and more on the clock....
No one offered me any compensation for the loss of time and enjoyment because quite honestly I never trusted my car again the rest of the trip.
Little communication between the breakdown service and the branch, it was me who had to to bridge the gap between the two because my branch was not aware that I had had a breakdown the day before.
Plus, when you think you have 24-hour service...it's not a phone support service that's needed, it's an IMMEDIATE breakdown service! I had to wait 17 hours before having a new car!!
A loss of 10% of my travel time!
I am really very dissatisfied.
Only positive thing, your representative Laurine. Great support and follow up from her but she can't do JUCY's service job...so she did what she could and she did it very well. [...]

Visit of the National Parks

(Translated by Google) Motorhome is the best way to visit the National Parks

Très belle expérience

(Translated by Google) I’ve found the Authentikusa team is very available, friendly and gives good advice. Besides, I’ve been very pleasantly surprised to receive a lot of very useful advice in relation to my trip, with the confirmation of my rental.
Concerning Cruise America, we had a very warm welcome to; Los Angeles, but all of a sudden the receptionist was in a rush. so much so that I zapped the info that we had to take the night kits ourselves in the lobby. So we passed the first night with our little blankets, it was a little complicated. I still don’t understand why these kits haven’t been released. prepared to l’vanec In the motorhome as they’ve done for the kitchen kit (which moreover consisted only of brand new utensils). Fortunately we were able to recover these kits to Bekersfield, where the manager yelled at me when I wanted to go back to the agency because it was busy. in a motorhome. Well, he became very nice when we told him that we were French... ????????‍??
The return to Las Vegas took place in a very simple, fast and efficient way and a charming staff!
The motorhome itself was great! We had all the comfort we needed, it was clean and well maintained! I wouldn’t hesitate to renew the experience. [...]

Marvellous

(Translated by Google) Exceptional service and
Very fast

california west coast

(Translated by Google) good service, new and very clean equipment

Super service !!!

Medium ...

(Translated by Google) Switching has been very good but the motorhome with too many problems! The left front foot was losing oil so it was impossible to stabilize the vehicle at the end of the stay, the pump was not working! The pipe allowing us to connect to the drinking water was pierced; so we had to find a place where buy a new one...
So I'm really only half satisfied.

guilty minnie

(Translated by Google) Overall we are very happy with our motorhome travel experience. A downside, however, to About the mattresses that did not hold together, we have remedied with a strap. to that, the seats were constantly sliding which is uncomfortable while driving, and the seat belts were are not suitable for children. It would also be necessary to update the gps which did not know the new roads.
the many storage spaces and electrical and usb sockets are very valuable. [...]

standard

(Translated by Google) It’s been really awesome! It’s been huge the motorhome, the national parks and the people, we were amazed! We even crossed San Francisco and Las Vegas by night with the motorhome, which was 9.5 meters long.
Just the fast foods are not terrible and some American restaurants but hey we are too used to French restaurants ???? and we found a good French restaurant in; San Francisco “At Mom's” ????
Thank you Authentik USA and we will come [...]

Very good site with good advice and good prices for RV car rentals

(Translated by Google) We have reserved an RV car at apollo. A bit far from the airport by transport (bart + bus 1h and expensive)
Average home, not many people to wait at this time. Presentation of the RV on video and very little in front of the vehicle. No documents in French - technically a bit complicated. Be careful, it's surprising to drive such a big oversized vehicle when going into traffic! Otherwise perfect for 5 but very greedy in gasoline. Complicated also to pay in certain stations with a visa. Satisfied overall and return to the vehicle's condition very quickly and not very attentive (made dirty inside and outside) [...]

2300 exceptional kms

(Translated by Google) The motorhome turned out to be To be the ideal means of transport for our journey in the great national parks of the American West. The roads are wide, straight and the landscapes change very often; I was afraid of the distances to; browse but in fact in a motorhome and with friends (we were 4 adults and a teenager), we did not find it at all. long time!!
And the other big advantage is that you cook what you want to eat (good food!!)
I strongly recommend the October-November period, the weather is ideal (cool nights but 20-25 degrees during the day, there is always room in the campsites, even without having reserved!)
I recommend Cruise America, we have not been disappointed with the service! [...]

Première expérience

(Translated by Google) Too nice RV, functional with a lot of sp

the vehicle had not been checked. several anomalies in the r.v. had to be repaired.

(Translated by Google) Read the contract carefully, and take pictures of the RV. before taking possession.

Super

(Translated by Google) Super and Virginie alessi is very professional and nice too

Very good but still room for improvement. improvement

(Translated by Google) Very good vehicle to do the road we had to drive. TO DO; Virginia was good advice to; this talk. However, it consumes much more gasoline than mentioned. in your information pages. I would have liked be informed that we could have taken the BART to agrave; San Francisco to get to the dealership rather than just mentioning us taking the taxi that cost us a lot. $125 to from the airport rather than the expected $85 ($70 was refunded to us by Star RV). [...]

Very good but...

(Translated by Google) The rented motorhome was everything made suitable to the structure of our family (2 adults + 2 young children). This one was perfectly equipped; and clean; more fuel was already full; do.
However, there are a few downsides. to add:
- The GPS provided was not available. day, which caused us to some small inconveniences that our smartphones have corrected.
- No booster seats provided; which meant that our children could not enjoy the scenery from their seats at the hotel. the back. What is rather a pity during a Road Trip to; across California!!
- No cable to connect to the cable TV network; campsites where we had stopped. [...]