RV rental
Mixed impression - Getting started too quickly, with an RV not fully checked before departure.
(Translated by Google) When taking control of the vehicle, it was too fast for my taste, to take into account the different aspects of specific operation of the vehicle. (10 mins max)
We noted after our departure a malfunction of the inverter (impact on the refrigerator which did not work while driving) which could not be solved during the trip by the hot line which was unreachable and which was solved during the trip. a stop in Las Vegas via the APPOLLO concession.
Ditto the finding of the lack of a water connection pipe.
The check of the complete and exhaustive functioning of the equipment was obviously not done correctly in San Francicsco.
Another problem, we had reserved the personal kit (sheet, towel, blanket) and APPOLLO could not provide them to us at the start. (break)
For a reservation made 6 months before that seems unacceptable to me. We had to buy some at the local supermarket. The reimbursement of expenses was made during Check Out.
A mixed impression therefore, in any case for my part I will not take over this rental company.
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Perfect Pioneer RV for 4
(Translated by Google) 10 nights spent with family and a great experience.
The rental company, Apollo, was too fast and not precise enough when picking up the RV. Fortunately good souls helped us in the campsites.
Dream trip
(Translated by Google) Everything we needed we had!!
Easy and convenient rental
(Translated by Google) A fairly quick response after seeing the explanation video (only in English, too bad) with an agent who explains everything again. Linen and crockery provided but no container for the microwave, too bad.
Easy to use.
The return was just as quick and easy. Only concern we had warned that we were taking the shuttle to go to the airport but more space we waited for another shuttle.
Otherwise very well.
[...]
The motorhome is unforgettable for our family, a real discovery, to be redone
(Translated by Google) very satisfied with the agency in san francisco because the staff was friendly to listen, gave good advice, a little less on los angeles... more expeditious without being precise on the inventory
Simple support even if a bit of a wait to pick up the RV
Very well
(Translated by Google) Getting started fairly quickly. A little light in terms of equipment, but we were quickly given new equipment. Equipment a bit old but maintained. No issues to report. Very efficient return procedure.
A well-designed motorhome with a large trunk to store suitcases
(Translated by Google) Taking the early birds is very useful to avoid paying the transfer costs from the hotel to the agency and from the agency to the airport.
Functional.
(Translated by Google) Good welcome also at Cruise America, too bad that the pick-up of the motorhome took so long but apparently it was the day of the big departure.
Fast
(Translated by Google) Delivery of the keys ultra fast, superficial tour but we had seen the film. The only downside is cleanliness, otherwise great.
Camping car models C 30.
(Translated by Google) Clean, functional motorhome, perfect for a family of five. Downside: table inside can only accommodate 4 people
Unforgettable experience for children
Nice vehicle but bad service
(Translated by Google) The motorhome was very good, very practical, and very comfortable. However, the attitude of the manager on our arrival and departure is not acceptable.
Indeed the child seats, although reserved by Manon, were no longer available. We lost at least two hours on this problem.
The manager was very rude.
Upon our return, we had agreed that we would leave our luggage at Apollo. The manager challenged our word, we had to call our reception agent to confirm that he had agreed to keep our luggage.
Even our five and eight year old children were surprised by the very unpleasant attitude of the manager.
However., The motorhome was very clean, as well as the bed and bath linen.
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Excellent performance
(Translated by Google) Very serious renter. Very clear and detailed explanations of the pick-up of the motorhome. Nothing to complain about, very positive experience!
APOLLO
(Translated by Google) The welcome was good. You have to plan a lot of time for the necessary formalities. Be careful to make the right choices for the generating set. A proposal for a package as it should be. 75 dollars is submitted to you. We didn't take this one and spent less than $14 for our stay. Ditto for the toll road pass, if you don't take the pass, don't forget to adjust your GPS [...]
Help and contract
(Translated by Google) Good care and support from both Authentik and the rental company El Monte
are satisfied
To recommend
We picked up in Los Angeles and returned to Las Vegas in perfect conditions
A perfect performance
(Translated by Google) RV (camping car) rental by Authentik: perfect service!! Good preparation and good support from Gabrielle before departure, good support for the RV in Las Vegas (we even had a slightly larger RV than the one booked), no problem with the rental company, no problem with the RV.
Ready to start again!!
Nothing to say
(Translated by Google) Perfect
Nice staff
Equipment in good condition
Can do better
(Translated by Google) The reservation was quick and efficient, with a good contact person. On the spot, unfortunately a big surprise is expensive awaited us. I don't know if it was our interlocutor who didn't understand me or it was me who didn't make myself understood, but the 130 dollars for a GPS rental are hard to come by. Then the one-way transfer costs included in the price were not taken because the hotel being nearby could not be transferred to the return. Not very commercial, all that. Apart from that the vehicle was in line with my request and what I wanted to do. A user manual in French would also be welcome.
Good evening
[...]
New motorhome, no problem (significant fuel consumption to be well budgeted)
Dream trip!
(Translated by Google) We rented the Wandereer and loved it. The advisor gave us good information for the rental. She answered our questions quickly. As for Apollo, we found the support process long...and the demo fast. We would have appreciated having a binder explaining how the main modules work. We could call if there was a problem...but in the areas we were in, that wasn't always doable. We didn't have bottle openers, we had to go buy one. The rest was perfect! I recommend! [...]
Very good performance
(Translated by Google) All the services and the associated stewardship (rental, recovery time to get to the depot, Check in and Check out) are of high quality and carried out within tight deadlines. Very favorable opinion.
Very nice experience!
(Translated by Google) Great way to travel with family. We have adored.
First experience for us with an rv and we were hooked. California is RV friendly.
Excellent service !
(Translated by Google) Availability, responsiveness, efficiency! Very reassuring before leaving and on the spot.
Good value for money
(Translated by Google) First motorhome experience. After a few hours, everything is well mastered, the equipment is complete, the explanations too, everything works.
Do not forget (me, the experience cost me 1,280 dollars because not covered by the "complete" insurance) to close your awning before starting... otherwise, it will tear off :-(
Good performances!!
(Translated by Google) The rental is a bit far from San Francisco, plan an hour and a half for a shuttle (pick-up) then to pick up the motorhome, it was quite practical, quite fast!! nevertheless the explanations are only given when in English so it is not easy to understand everything!! motorhome in good condition and quite well equipped!! do not hesitate to rent equipment in addition it will save you from having to buy it!! ESSENTIAL GPS!! be careful he takes the deposit for the motorhome and for the gps so plan enough money on the account! [...]
motorhome at the top
(Translated by Google) but the salesman in Los Angeles less... he would have sold his mother to us if he had been able!!! not speaking the language well, I felt obliged to pay additional insurance in the event of a fatal accident caused by us (expressed by the seller) when we should already be covered by a compulsory insurance taken out beforehand. my daughter reminded me that I should have called Manon when picking up the vehicle. I'm very sorry! [...]
Flawless rental
(Translated by Google) Everything is professional, the reservation, the advice for the route and the campsite. The motorhome was there, Cruise America efficient. We recommend renting through Authentikusa which greatly facilitates the task in a foreign country. The website with all its tips is really well done and allows you to best optimize your stay in the USA in addition to really competitive prices. [...]
The motorhome could have been in better condition
(Translated by Google) We had several problems with the vehicle: several non-functional lamps, the black water tank probe displaying false information (and therefore suspicion of the tank not being emptied during pick-up), mirrors adjusted but not tightened giving a dangerous situation on the road, non-compliant toilet paper left on the dispenser, etc. Be careful if you are new to find out about motorhomes beforehand.
Small problems, yes, but many.
However, they did not prevent us from having a very good stay.
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Nice first experience
(Translated by Google) Shuttle service is appreciated. There are no hidden charges when picking up or dropping off. We even had the right to explanations in French.
Only downside: The cleanliness of the sheets, pillows and blankets were questionable ...