RV rental
Material: Correct compared to; our choice of RV - Reception of the Apollo pick-up point: NIL!
(Translated by Google) The big negative point: big wait when picking up the RV: 5h at the Apollo pick-up site at 14273 Washington Ave, San Leandro.
- I understand that no one speaks French - we are in the USA - but:
1. arrival as planned 12 p.m. (after telephone call D-2 to confirm): we were among the last to arrive - the withdrawal can only be done after ;s 12h, and we could have arrived much earlier...
2. very unfriendly staff (does not make an effort to speak slow English) does not make an effort to explain the different insurances to us; take, in fact we took nothing at once.
3. speaks with the hand in front of the mouth without looking at us which commercially is very limited!!! The amount of the rental being $4000 a minimum of business sense is required in relation to the amount paid. by the customer !!!
4. only the person who explained to us; the operation of the RV was relatively sympathetic. I don't remember his first name.
5. 5h wait: because RV not ready - handing over of the keys; 5 p.m.!!!
Good points :
A very big thank you to; Gabrielle for our exchanges by email (5 stars)
For the rest RAS. In view of the reception at; San Leandro, would I recommend a rental through Apollo: NO.
[...]
New motorhome
(Translated by Google) Very good motorhome, very recent, probably from the current year.
Only downside, we had asked for a model a little bigger than the one we had! It played out to a few cm for the "dinette" bed but when you have a son who measures 1m90, the cm are important!!!
We are awaiting feedback from Authentik on the subject.
Motorhome and exceptional visits
(Translated by Google) Nice visits
Nice meets
Almost new motorhome
10,000 miles of family dreams
Just missing another month
can do better
(Translated by Google) dirty floor, very superficial and too fast instructions, minimal reception.
The motorhome requires a handover of a few minutes which do not exist.
apollo c28
(Translated by Google) the rv we rented is spacious the part, the slideout allows to enlarge the living space - àgrave; the stop- very well equipped; and well arranged,
the automatic gearbox allows easy driving on the main American roads, a little less on the small roads > small turning radius - maneuvers of the 9m less easy - fuel consumption remains high for this kind of vehicle.
the connections in the campsite are carried out in all simplicity; and speed.
we are generally satisfied with our rental, and are ready to change; restart
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Location de camping Apollo très désagréable
(Translated by Google) Reception staff terrible; not even wanting to talk to our Authentik advisor reached on the phone...
Friendly staff
(Translated by Google) Very long wait and delivery is a bit hasty.
Too long a wait the RV socket
(Translated by Google) Too long a wait the RV socket
Real good advice from authentik usa and appollo, zero problem
Disappointing
(Translated by Google) Waiting far too long for check in, incomplete and not necessarily pleasant service. But the vehicle gave completely satisfaction.
Authentik advisor very friendly, available and efficient!
(Translated by Google) Motorhome in good condition but poor handling beyond that. 60 mph. An emptying problem at the beginning of the trip, for which we called Cruise America assistance at; three times, without a reminder from them. Finally found by ourselves the solution! ???????????? very nice family travel experience!
The FS31 is perfect for 8 adults
(Translated by Google) We have benefited from a brand new motorhome (model 2018! - in 2017).
Perfect
Very good material
(Translated by Google) At the end of the course I made the proposal to buy my camping car. very satisfied.
Super
(Translated by Google) First experience in VR highly appreciated. Almost new and well equipped vehicle. Friendly and generous welcome in the explanations. freedom and the autonomy provided by an RV more than compensate for the occasional difficulty of parking.
fast
(Translated by Google) maybe a bit too much...
lack of explanations on the use of the motorhome. Getting started had to happen quickly. billing for the GPS which was then sent to us. refunded.
An excellent stay
(Translated by Google) I really recommend Authentik USA, my advisor was always available and attentive. listening. Everything was very clear and well explained.
Travel for my retirement in the American West
(Translated by Google) Çhas been a wonderful experience, having never been camping, to travel like this in a motorhome 9 meters long and 3 meters wide is extraordinary.
With my wife we set off into the unknown, however we were very happy with our choice because with a vehicle for 7 people we were very comfortable. comfortable being only at of them. Small gap when picking up the vehicle the staff very nice but for communication none who would have notions of French it's a bit of a shame we are shown a video in French but the explanations when you go in the vehicle it would be more compressible with a little French, especially for us without English and beginners travelers // but ç we benefited well and appreciated very happy
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Friendly
(Translated by Google) The team is friendly with good advice and responds to requests quickly.
She helped me a lot.
The site is extremely well designed
RV : a discovery for us
Nothing to say impeccable
(Translated by Google) ????????????????????????????????
Perfect
Happy with our stay!!!!!
(Translated by Google) Exceptional stay, the C30 motorhome kept all its promises. Incredible, unusual landscapes and extraordinary encounters. The climate in april remains conducive to; this activity camping except for yosemite which we had to cancel (too much snow). It's not the high season but think about; reserve a minimum of RV park and excursions (quickly filled).
Thank you AUTHENTIK for the service rendered !!!!!!! To do again.......quickly.
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The mountain !
(Translated by Google) Delay a bit long to get the RV ... otherwise the rest of the experience was excellent!
Excellent
(Translated by Google) Authentik USA Advisor to; listening, excellent service from Cruise America. C30 suitable for 2 adults and 3 children. First successful VR experience.
Everything as expected
(Translated by Google) The order of the 2 RVs and the pick-up went very well. The RVs were all right. Satisfactory fact and living in it for 12 days was very pleasant. The drop off also took place; as expected. We appreciated the services of Authentik US as well as Road Bear. Thanks
Very good performance. Almost new vehicle. No problem.
(Translated by Google) Good accompaniment to; location. Virginie was present and responsive to the my questions. During the recovery of the vehicle fast service (explanations a little too fast for me because it was the first time that I rented an RV but I ended up managing to know how to do everything in a few days, including the emptying of waste water). Almost new vehicle, no problem, no difficulty. to drive despite his height (over 7.5m). Excellent experience. Thank you [...]
Tour of the parks of the American West in a motorhome
(Translated by Google) Superb fifteen-day trip to; three including an eleven year old child with a C25: perfect for 3 or 4 too tight for 5.
We return delighted with our stay. In April, the parks are not very crowded and the heat is bearable - it is even cold in April. Zion and & rsquo; Bryce where the peaks are covered with snow. Summer the heat in the parks must be terrible and there must be a lot of road traffic making the visits less pleasant.
The program departs from Los Angeles towards Red Rock Canyon, Zion, Bryce, Arches, Capital Reefs, Canyonlands, Monument Valley, Page and Grand Canyon before ending at; Vegas.
Stunning scenery, cool motorhome experience with campfire BBQ in the evening.
The campsites are all very well laid out but often full even in April. Fortunately the rentals have been take a long time to advance. Prefer campsites in national parks which are a little less comfortable, no swimming pool, no electricity, but very close to the parks. Imperative to Grand Canyon. For Page choose Wahweap RV at Lake Powell to take advantage of the resort's stunning pool.
The motorhome is very easy to drive. drive and has many cupboards and a huge trunk that can hold empty suitcases, wood for the evening and drink supplies!
Even if the presentation made at the start was The very succinct 30' video guide provided online and on paper allows you to get out of all situations.
GPS in the USA is essential. We had a Garmin at; day with indication of traffic but my phone, Google Maps and an unlimited Free subscription in the USA are easier to utilize.
Starting from Los Angeles is not a good idea - too much road to reach the first canyon and it is not a nice city. Go directly to; Las Vegas to pick up the RV is preferred. On the way back, after a night at the Circus Circus RV Park, we left the vehicle to return to Paris. Los Angeles by plane.
Only downside of the stay, the equipment provided by Cruise America is more than sparse, simple sheets and slightly worn bedspreads.
Despite the rental of a kitchen kit, this one is not provided to us complete: only for 4 instead of 6 and it lacked broom, lamp...
In conclusion, we had a great RV vacation, close to nature.
To do again absolutely
[...]
Our experience with Authentik USA was very good
(Translated by Google) We appealed to; Authentik USA for a motorhome rental (t17).
Advisors are responsive and provide useful information.
Contact with Cruise America also went well. for the pick-up and drop-off of the RV.
A quick note: it might be helpful to help customers figure out what to do. contact the rental company to make an appointment, because the time difference with the USA (we live in France) does not necessarily make it easy to have someone on the phone.
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Belle expérience
(Translated by Google) Experience at try without hesitation to discover this immense country without being stressed; by daily logistical issues (hotel, meals, etc.).