Car rental
Perfect
(Translated by Google) Everything went perfectly.
Prior to pick-up, my questions regarding insurance were answered very quickly.
The car met my expectations.
This for an unbeatable price!!
car rental with Authentik
(Translated by Google) No particular concern at the rental agency in the United States. A very good follow-up from the Authentik service, very reassuring, very available. I appreciated the regular emails before our departure which allow us to take stock and bring together all the useful information and all the points to check.
Thanks to the team
Road trip ouest usa
Intermediate car rental
(Translated by Google) Good welcome
No nasty surprises
Clear explanations
Good organisation
(Translated by Google) Very easy to pick up and return the vehicle. Recent rented vehicle in accordance with our request. Pay attention to the options that the seller offers you when picking up the vehicle: it is not always very clear.
Convenient and affordable
(Translated by Google) I rented a car through Authentik. The rates were very competitive and all I had to do was show my voucher to Dollar. The only problem was the 1 hour queue at the Dollar office at the San Fransisco airport to be able to pick up the car but that is Dollar's responsibility and not Authentik.
Very well
(Translated by Google) 1 hour of waiting at the counter to finally have the pleasant surprise of being upgraded.
Friendly staff
Very good experience
(Translated by Google) Excellent experience! We rented a car for a 1 month road trip. Everything is to be recommended: authentik usa listens and has been able to find solutions to our problems. A very special thank you to Alexandra with whom we exchanged: listening, benevolence, kindness,...
perfect service
Very good rental car
(Translated by Google) We had a nissan kicks, in very good condition, with few miles on the odometer (9000) which was really appreciated, good car which played its role to perfection. Perfect recovery in San Francisco, we got there before time, no problem, pleasant staff. Small flat perhaps for the handling, no explanation, we were not used to driving an automatic, after a little research on the net we found our answers. Return of the car to Los Angeles, ultra fast, super welcoming staff, nothing to say, really perfect. The booster seat for our daughter was a little cheaper than expected, so a good surprise. Perfect experience, I would go back to authentik usa for our next trip. I just find that the price of the rental in summer is quite excessive but through you the rental remained cheaper than elsewhere. [...]
Ideal vehicle for 5
(Translated by Google) Hassle-free collection and return of the vehicle.
car rental
(Translated by Google) Everything was facilitated with the reservation made via your website.
On site, all you had to do was give the voucher sent by e-mail and the person from the agency at Dollar took care of everything.
I will reiterate my next vehicle reservations via your agency. It was perfect
Almost new and well equipped SUV
(Translated by Google) We had an almost new chevrolet tahoe that had WiFi. Very practical, very large. We were able to do monument valley and oceano beach without difficulty. At 6, we were well settled and had enough room for 3 gray bags and 4.5 cabin bags in addition to a cooler and our backpacks. Ideal for a 3 week road trip.
Perfect
(Translated by Google) We asked for a Chevy Tahoe and that's what we got. No problem. Everything was perfect except for one detail: the return rental in LA closes at 11 p.m. and does not open until the early hours of the morning. We would have preferred to Return the car at 5:00 a.m. and avoid returning it at 10:30 p.m. and sleeping at LAX.
Fast and effective
1st experience with Authentik
(Translated by Google) Very pleased with how quickly they responded to our questions.
We rented from thrifty, we had to have a chevrolet malibu. We got an SS camaro (a higher category) thanks to a commercial gesture from the agent at thrifty at no additional cost.
Bon service
(Translated by Google) Rental of a Pacifica Chrysler for 3 weeks. Spacious and clean car. Easy city rental pickup in San Francisco. Good value for money by booking 6 months before.
Return of the rental to the Las Vegas airport a little out of the way: allow time.
Service excellent
(Translated by Google) Very easy booking with no bad surprises, gigantic car for the category (Ford Edge instead of the planned Hyundai Santa Fe), fast pick-up, everything went very well!
Improvement
(Translated by Google) Highlight additional costs, non-compulsory insurance, 200 dollar deposit. They insist a bit much that you take the toll system when there is nothing when you go to the parks. Take the empty tank instead. More expensive than outside the airport. No GPS as we are used to in Europe. But you can plug in your phone, explain the procedure… You really don't need an international permit. Hard the parking system in San Francisco, give advice. [...]
Impeccable
(Translated by Google) The Authentik team has always responded extremely quickly to our questions before booking but also just before our departure.
Everything went very well and I will therefore go back to Authentik on my next car rental in the USA.
Service at the top, quick availability and return in a zutre
(Translated by Google) Excellent service quality and price - car lived up to our reservation.
Arrival
(Translated by Google) The car was fine but it wasn't a Ford fiesta. We think of an error at the beginning.
The check-in person was terrible.
For the rest nothing to say
Efficient service, comfortable car perfect for a road trip
Car rental
(Translated by Google) The authentik service provider is very good.. price plus car chosen.. But when everything changed, the service provider was no longer thrifty but dollars, the rental company wanted to rent us a bigger car, he gave us additional insurance despite the fact that we refused him. Believing that everything was in order we signed the contract and then we saw that he had put us 600 dollars more... [...]
expensive but the cheapest anyway
(Translated by Google) very expensive rental car but best value for money found
now (mega post-covid inflationary boom), you have to book your rental cars 8 months before leaving...
everything was ok
(Translated by Google) Good exchange with customer service!
Quick responses.
The only downside is that when booking, I was not asked who was the main driver. I made the reservation and my official put me as the main driver when it was supposed to be my husband.
So I had to pay for an additional driver on D-Day.
Very good car easy to drive well maintained,
(Translated by Google) No hassle of cleaning on return or refueling. Total satisfaction. Easy rental and return, good explanations. Very happy.
Very efficient, upgrade
(Translated by Google) Nothing to say, everything happened quickly (especially the return of the car)
We were upgraded, the staff was very efficient.
Good experience
(Translated by Google) I rented a car for a 3-week road trip, everything went very well, the pick-up of the vehicle and the return were quick and without bad surprises. A spacious vehicle as indicated when booking. I am satisfied, I recommend Thirfty and Authentik USA for the management of the reservation