Car rental
Pleasant experience
Courteous and competent welcome (in French, moreover)
(Translated by Google) Very functional and clean vehicle, one drawback compared to the instructions: we lost time at the airport because we didn't know we had to take a shuttle to get to the car rental center.
Easy
(Translated by Google) Everything was ready upon our arrival. We had a Chevrolet Equinox (Standard SUV) sufficient for 2 adults, 1 teenager, and 1 child (4 carry-on bags, 2 checked bags, and a few extra bags in the trunk by the end of the trip). The car was clean upon pickup. Do a walk-around, report any issues, and off you go!
Alamo rental
(Translated by Google) Recent car no problems to report. Alamo team Denver airport professional and friendly. Quick delivery choice between two vehicles. Quick Tucson return. Smiling welcome. To recommend.
Car broken down 5 times
(Translated by Google) The borrowed vehicle was not maintained: when we picked it up at the airport, a warning light to change the engine oil was already on! The vehicle's battery died five times, roadside assistance took 2.5 hours to send a mechanic who didn't even change the battery! I reported it when returning the vehicle to the airport and nothing was done…
Everything went well...for now.
(Translated by Google) Simple and quick pick-up at Chicago airport, the employee wasn't pushy about selling options.
However, there was no inventory check, I was just told where the car was and goodbye. Once out of the poorly lit parking lot, at the first stop I noticed a multitude of scratches, not serious but clearly visible on the luggage loading sill, on one side at the rear and also on a wheel rim.
Nothing major, but nothing to make you feel completely at ease about the return.
The return was very quick, as it involved putting the vehicle in a lane and leaving the key inside. There were dozens of cars being returned at the same time, so there's no way of knowing if there will be any subsequent problems, hence the title of my comment.
I also had the unpleasant surprise of subsequently learning that I had crossed a toll bridge ($5) which was not well signposted, or not signposted at all, and I don't know when I will be informed of my obligation to pay this toll.
I had a bad experience in the past when, in a similar situation in California, I received a ridiculously high fine very late for non-payment of a highway toll that I didn't know I had to pay.
So wait and see.
[...]
met our expectations
(Translated by Google) Location de voiture facile
Very good welcome at Alamo, we were able to choose our vehicle.
Scam
(Translated by Google) Arriving after an 11-hour flight and not really understanding the language, I was offered additional options. I accepted the toll tag and they added other options that I didn't want. In total, the car rental cost me 550 euros more than the price advertised on your website. Furthermore, I was charged for a full tank of gas, which I had refilled before returning the vehicle.
[...]
good vehicle (Chevrolet Malibu: unknown here but recommended)
Great
(Translated by Google) Car recovered quickly and as expected. It was perfect.
Satisfied with our rental
(Translated by Google) We didn't get the car we expected but it was replaced by a similar one which turned out to be very good.
Great car for a great road trip!!
(Translated by Google) We booked a mid-size SUV for our Route 66 road trip! We picked up our vehicle in Chicago and returned it in Los Angeles. The car was almost new, super clean, and frankly, we were thrilled with it! To tell you the truth, I felt a pang of sadness when I had to return it. I didn't expect to have such a functional and almost new car. My exchanges with Authentik were efficient and quick. I thank the people I spoke with at Authentik, both by email and phone. All this with an unbeatable price. In short, if I were to go back to the States, I would rent from them again... it was great!!
[...]
Before taking your car, you must know:
(Translated by Google) At Dollar, before leaving with your car, you have to endure (in my case) 20 minutes of someone trying to sell you additional insurance, another vehicle,... They should be selling carpets, even more so than car rentals. But I knew that before going in. Their rentals are cheaper, and they make up for it this way. Otherwise, I'm happy with the car, which only had 500km on the odometer.
[...]
Good service, vehicle matches the offer
No problem
Top
CAR RENTAL from CHICAGO to SAN FRANCISCO
(Translated by Google) A vehicle rental, which went very well, I had some questions about my rental, the answers were very quick and precise. The vehicle was beyond my expectations. (2025 Nissan Rogue) Very low mileage, good comfort, very clean. Very easy to pick up, very easy to return. I thank ALEXANDRA ST LAURENT from AUTHENTIK USA greatly for her professionalism. I thank the company DOLLAR for the vehicle. I highly recommend AUTHENTIK USA. [...]
Fast and without any worries
Second time with Alamo, still just as good!
Very good service in SF, mediocre in Las Vegas
Simple, fast, and efficient.
Toyota Highlander
(Translated by Google) Spacious and comfortable car, no worries. However, pay attention to the gas price which can vary up to 2 dollars a gallon from one state and gas station to another!
Too much waiting
(Translated by Google) Far too much waiting (more than an hour) at the airport before getting our vehicle, which disrupted our day's schedule.
effective
Very easy, pleasant car, zero hassles
(Translated by Google) Cheap rental, very easy and quick procedures for pick-up and return, upgraded car without asking.
Perfect from A to Z
US rental car
(Translated by Google) A rental without surprises, everything worked very well: French driving licence, insurance...
Just a small piece of advice: the agency at the airport advised us to get the toll pass: however we only came across very few tolls (road trip between Chicago/Indianapolis and Cleveland) and you can easily pay by card at all the tolls.
[...]
Good experience in the West
(Translated by Google) Easy vehicle pickup and no pressure about the options. Small issue with the GPS I had paid for as an option, but quickly resolved and returning the vehicle took less than 5 minutes!
We didn't have any problems/trouble.
(Translated by Google) Make sure your bank card works in the United States. Even though we did, we had some problems, probably due to our bank.
Very good experience
(Translated by Google) We picked up our vehicle at the Las Vegas airport, an SUV that met our expectations. Fast service, without any suggested extras. Very satisfied.