Car rental
Service Authentik usa au top !
(Translated by Google) Very good follow-up and in line with my expectations, I highly recommend!
Very disappointing rental company.
(Translated by Google) Not used to posting opinions but there… very disappointed.
The rental company advised me to take an option relating to a full tank of gas, presenting it to me as the most economical option. This was to return the car empty of gas so that the rental company could fill it up - telling me that the rental company has very favorable prices on petrol. It seemed very surprising to me, but (stupidly) I accepted. While on vacation I did my research, and it was a very expensive option. I always recommend that you choose to return the vehicle with a full tank. I finally managed to return the car with a full tank and the rental company admitted to me that the option that had been sold to me was not at all economical but that the employees are salespeople and that is their job. to sell services (even if it means lying). I didn't appreciate it. In addition, the lessor refuses to make the inventory of fixtures of return in our presence - which presents a risk for the customer. Nothing can justify refusing a contradictory inventory.
It is also impossible to speak to a manager to report on his bad experience. I do not recommend.
[...]
Perfect vehicle very good value for money
(Translated by Google) All insurance included, fuel and additional drivers also included
Nothing to say really the top
Well done Guys
No vehicle chosen
(Translated by Google) Chevrolet Malibu rental. I had a Nissan Almera (look for the error) so they do what they want. Not the best vehicle at all. Frankly disappointed. And in addition the guy from the rental service in San Francisco not nice.
Perfect
(Translated by Google) Very good organization! Everything went very well! I recommend
Very well
(Translated by Google) Rather well received by Dollar (which does the job if Thrifty is closed), even if the main objective of the hostesses is to provide options. By going through Authentik USA, the return option without gas was included, so no over-billing. For the rest, really not "boring". No inventory before and after. 10 seconds for restitution. Received by email within the hour. Regarding the van, nothing to say. Very nice vehicle. I recommend Authentik USA. [...]
Rather satisfied
(Translated by Google) The car was in good condition with relatively few km
However, the staff is unpleasant and the additional services are opaque from a price point of view.
Very happy with this rental!
(Translated by Google) Simple and efficient online service, handling the vehicle a bit long but quality vehicle.
no surprise, very professional
(Translated by Google) Everything was perfect, car quality, service, etc...
Perfect
(Translated by Google) Very good agency in SF: kind and patient staff. Very easy car pick up.
Return of the car very easy to return to the airport of SF.
Pay attention to the options!
(Translated by Google) Dollar tends to add options by explaining how it suits them and thus double the bill. As a result, we told them that we didn't want anything as indicated on the voucher and that was it. Handling the car quite long (1h30) but the vehicle is compliant and very good.
Easy rental, but basic vehicle and tire problem.
(Translated by Google) Denver airport pickup with a choice of Ford Escape or Jeep Compass. By insisting we were able to have the Jeep.
The tank was not 100% full contrary to what was expected and the cleanliness of the vehicle left something to be desired.
We had a flat tire on a small road after 6 days of travel and we had the very unpleasant surprise of not finding a spare wheel in the trunk... Call Thrifty, half an hour of communication to finally get the dispatch of a tow truck which arrived after an hour and a half, as announced on the telephone. It turned out that the tire had already been repaired once and the patch had failed. We had to have the tire pressure checked several times during the rest of the trip. The vehicle could be better checked between each rental...
Easy return to Seattle airport.
[...]
Disappointing rental on the comfort but reliable on the mechanical level
(Translated by Google) Although having opted for a "full size" rental our car was small for 5 people. If it turned out to be very reliable mechanically, on the other hand the screen did not work preventing music, GPS etc. from being put on. Which over thousands of km is painful... and since we were on a road trip and we didn't put the radio on from the start, it was too late to return to Dollar when we noticed it. [...]
No unpleasant surprises during our rental
(Translated by Google) Fast and efficient support, car in accordance with our request and super simplified return. No complaints
Impeccable
(Translated by Google) Car very good, adapted to my request.
Easy and quick to collect and return.
Very long queue to pick up your car...
(Translated by Google) the reception at the airport is very very long
better than expected
(Translated by Google) We had a very comfortable car, better than we expected. New and secure. Very easy for pick up and drop off in two different locations
Perfect
trunk too small (3 suitcases instead of 4)
Rental according to our needs
(Translated by Google) perfect service
Very good service
(Translated by Google) We rented an SUV for a 22 day road trip. We picked it up in San Francisco in the Union Square area, one block from our hotel, then dropped it off at the SF airport at the end of the trip.
The Thrifty team was very welcoming and gave good advice. The rented car ended up being a very comfortable and reliable Toyota Highlander for the duration of the stay.
We recommend without hesitation.
[...]
Hassle-free rental
(Translated by Google) Very satisfied with the rental, the vehicle was aging but it was very sufficient for our 10-day trip. No problem when returning the vehicle.
Perfect
(Translated by Google) Everything was perfect.
No unpleasant surprises both at the reception and at the delivery.
Authentic handled it all. Insurance already included in the reservation.
The car of quality and almost new.
Kindness of Dollar staff at the reception.
Ease and speed of deposit when handing over on return.
Car rent
(Translated by Google) Vehicle rented from agency dollars via authentic USA.
Attractive price, perfect and simple service on recovery and return of the vehicle
Location Ford escape Thrifty
(Translated by Google) Picking up the car in Los Angeles (airport), patient and attentive staff. We were given the model we wanted. Fast and well organized delivery 3 weeks later in San Francisco (city). Very good experience. Thank you to the Authentik team for their work because we only had to present a document (and release the deposit) to recover the vehicle.
Excellent value
Perfect
(Translated by Google) Very practical, nothing to complain about
EXCEPTIONAL quality of service
(Translated by Google) I strongly recommend AUTHENTIK USA which accompanied me superbly well during my trip to the USA.
Exceptional quality of service: super fast and relevant answers, very nice exchanges with the consultants, and in French as well!
a real pleasure to have this type of service.
thanks to the teams.
(for the rental company DOLLAR, a little less good because too much waiting for check-in: 1h45 before taking the car!!)
[...]
3 week road trip in the American West
(Translated by Google) Hello. We ONLY booked the vehicle (Chrysler Pacifica) through Authentik USA and everything went perfectly. If we had to do it again, we would also go through you for the roadtrip because we have prepared everything ourselves regarding accommodation and activities and it's a huge job. Friends left 15 days before us and when we compare the cost with regard to the time and energy spent, going through you is a good compromise. Bravo ... your concept, your seriousness and the quality of your service is irreproachable. Thank you all. [...]