Car rental
Car Rental - Dollar
(Translated by Google) Very good experience. Good quality car. However, the staff of the garages do not try too hard to help you whether in Las Vegas or San Francisco.
Not the intended car.
(Translated by Google) The planned car, Jeep Grand Cherokee was replaced by a Chevrolet Equinoxe with a trunk that was too small.
We had to negotiate a change of car in Las Vegas.
Excellent!
(Translated by Google) It was a bit complicated at the counter (the rental company didn't know the Authentik insurance conditions well) but apart from that everything was really perfect! Thank you Charlotte and Authentik ????????
Quality service
(Translated by Google) I am very happy to have called on your service for the car rental and especially on Manon who was very professional and knew how to manage our file with great patience. Without her we could have kept a bad memory of our stay. His kindness and skills made all the difference and we thank you for that.
Very happy with the rental of this car!
(Translated by Google) Not only was the rental price unbeatable, but the vehicle was in great condition and perfect for my family of 5 (2 adults, 2 teenagers + 1 8-year-old child).
Although we did not book our trip via Authentik (only car rental), Manon gave us good advice regarding the payment options for the various bridges and toll roads in San Francisco and Los Angeles (and surroundings). Plus, their USA trip guides and ideas are really well done. Cheer. I will not hesitate to use Authentik in the future. Only small downside, it is not clear where the place to return the car is (exact GPS coordinates) if you decide to return it to another city... remember to check (and/or ask when vehicle pick-up) in advance because it is not always easy to find the same day.
[...]
great jeep! vehicle fully adapted to the journey.
Very warm welcome at the Alamo agency
(Translated by Google) Clean car outside and front.
The rear had been forgotten when there had been children. Between dust, yogurt drippings on the doors and no vacuuming on the rear carpet
comfortable road trip
No problem
Very good vehicle
(Translated by Google) King Size for space and comfort to recommend
Beware of additional services
(Translated by Google) No worries about car rental BUT pay close attention to the paid services they will offer you in addition.
They sold us the motorway pass and I haven't come across a single toll in 3,000 km! And don't take their overpriced GPS (although it includes wifi) because Authentik gives you one in the box at your first hotel).
Nothing to say practical simple and effective
Dollar in San Francisco must make huge progress in terms of hospitality and skills!!!!!!!!!
(Translated by Google) 3h30 wait to pick up the car from DOLLAR, very little room for luggage considering that we were 7 people!!!!
GMC YUKON vehicle we should have had the XL version better suited for 7 people with luggage!
Location facile
(Translated by Google) Quick pickup and delivery of the vehicle. No problems during our trip.
Good service
(Translated by Google) Quick, responsive, efficient
Super location SUV chez Alamo USA par AUTHENTIK
(Translated by Google) First of all, rental rates at Authentik are very competitive. They include insurance, one way rental (at least when you take the car to California). At Alamo, quick check-in in LA at the automatic terminals. You then freely choose the car of your choice (in the rented category of course) from the fifteen available. Car in very good condition (Dodge Grand Caravane) and very comfortable for 5 people with 7 large suitcases (or even more). [...]
Wonderful stay!
(Translated by Google) I would like to thank the Authentik voyage team for their services and especially Marie-Chloé Chalifoux for first of all her kindness and her availability without forgetting to mention the essential usefulness of the American West Travel Guide that she gave me. sent and who has been of great help to us.
Once again a thousand thanks.
Service and responsiveness
(Translated by Google) Very satisfied with our car rental. Our advisor was always available and responsive, when booking our vehicle but especially when we were there. Very good contact also with the rental agency when picking up and returning.
I recommend 100%
we recommend
(Translated by Google) Very convenient location whether at the pick-up close to the hotel or at the drop-off (with the free shuttle to the airport). Car lacking a little engine power but with all the necessary comfort
No problem
(Translated by Google) No difficulty. To recommend
professional no problem
Beware of the renter
(Translated by Google) Easy access at the airport, on the other hand rental company trying to sell you superfluous insurance but also a larger vehicle, while we had reserved a 7-seater van for 4 people
Location top
(Translated by Google) We had chosen Authentik to be sure to have a good car. We have not been disappointed. We had a big SUV with GPS, room for suitcases. Very easy to pick it up and drop it off. Very well.
Meets our needs
Vehicle rental
(Translated by Google) Our questions regarding the conditions of delivery of the vehicle have not been answered.
We had to return the vehicle with a full tank when we took the option of taking the vehicle with a full tank when the vehicle was picked up.
LAX airport is very large, a minimum of precision concerning the place of return of the vehicle would be necessary.
[...]
Experience perfectly in line with our expectations. Great service from Manon. Almost new car, with the impeccable service of Alamo.
Compliant vehicle but excessive additional costs
(Translated by Google) When picking up we wisely refused a "toll pass" at $59 per week. The Dollar company knew very well that we would have no use for it, but was very insistent in charging us for this service...
On the way back, not having had the opportunity to refuel, we were given a flat rate of $70 for barely half a tank, knowing that a full tank never exceeded $40...
[...]
Easy booking and quick handling without any problem
Very good service but beware of additional insurance
(Translated by Google) Ease of picking up the vehicle. Some explanations on the operation (ex: cruise control) could have been a plus, but hey...
Vehicle as expected and well equipped.
Changing the vehicle very simple and free following a breakage of glass due to a stone in the windshield.
The only complaint is that the hostess made us buy an additional insurance of $8 per day without much explanation. After checking this insurance was really secondary (ex: loss of keys, puncture) and expensive...
Too bad, otherwise the experience would have been perfect!
[...]