Car rental
Easy and quick experience.
(Translated by Google) Everything was simple and quick to collect the vehicle from an Avis branch in San Francisco as well as the return which took place at the San Diego airport, very well signposted and very fast.
Sports car for parks
(Translated by Google) Everything went very well except that we have a sporty and therefore low car, we chose a “normal” sedan.
Clear and efficient reservation
(Translated by Google) The reservation procedure is very good. We had reserved a Hyundai Santa Fée or similar type vehicle, but we had a smaller SUV… Chevrolet Equinoxes….
The person at the Dollar counter was not very commercial and just gave us the papers with the location of the car in the parking lots, without telling us the type of vehicle.. we were faced with a fait accompli in front of the car…
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quick rental, nice car
(Translated by Google) everything went well, on arrival and departure (different city).. pleasant employee
Good welcome
(Translated by Google) Very warm welcome from the agent at the San Francisco agency (O'Farrell St), wait of 45 minutes to get the keys. Very simple and quick return of the car to Los Angeles.
Intermediate SUV
(Translated by Google) Select at least an intermediate SUV. With a 3.5 week road trip, the car was our second home. It should be big and comfortable.
Alright
(Translated by Google) Spacious and well maintained car
For a first with authentic, very good experience
(Translated by Google) For a first, very good relationship with a request by email, responsive, and on the spot no problem with the vehicle, a little delay in picking up the vehicle, because the car was not ready, the road trip went well, however.
team available
(Translated by Google) a few twists and turns in that we were not careful and only had debit cards and not credit cards which made it impossible to guarantee the reserved vehicle. The agency mobilized to find us a smaller but correct SUV for our needs
AVIS Car Rental
(Translated by Google) Delivery of the vehicle rather easy and fast with however some flats. Additional costs (about 20%) that we did not understand despite the agency's explanations (we did not take out any additional insurance).
Recovery of the vehicle and start without explanations for a good handling of the vehicle. 30 minutes to get out of AVIS car park as no explanation given.
On the other hand, a clean vehicle is perfectly suited to the roadtrip. Return of the vehicle at the airport very easy and practical.
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Alright
Fast and effective
car ok, we called once for a question and quick response :) from call center
(Translated by Google) absolutely correct
Good value for money
(Translated by Google) Luckily I'm used to renting vehicles... We had the last SUV, if we had arrived later I wonder what we would have taken. There were a whole bunch of impacts on the windshield, so a huge one that had already been repaired but which scared me during the whole stay ... especially without having taken out insurance for glass breakage. Nevertheless the vehicle was top (Toyota RAV 4) and we did not regret our choice. Quick and easy return to San Francisco.
The options chosen were judicious, thank you Pierre-Louis!
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Nothing to say. Professional and efficient
Good experience overall...
(Translated by Google) …even if not reachable by phone
Vehicle: Nissan Rogue, without parcel shelf, difficult to hide our luggage during our road trip
Very good vehicle. Long wait (1 hour) to pick up the car
Correct
No complaints
(Translated by Google) Perfect except maybe the wait at the airport to pick up the vehicle. A very friendly staff who even gave us some tips for our stay!
Perfect
(Translated by Google) Speed ??efficiency
Long wait at the counter but excellent service
(Translated by Google) 2 hours of waiting before reaching the counter but then we got the vehicle quickly with an ultra-simplified procedure. No insistence from the agent at the counter to offer additional insurance. Very comfortable new vehicle with very few kms. Ultra-simplified procedure to return the vehicle quickly to the airport.
Impeccable vehicle, great customer service
(Translated by Google) Janice from the Alamo branch near LAX welcomed us beautifully.
We removed 3 vehicles, 2 pacific chryslers and a suburban dodge. The service is nickel, the same for the return,
Only small downside: the dodge smelled of cigarettes…
Alamo and Authentik USA, very satisfactory.
We risked our lives because of the DOLLAR company
(Translated by Google) It wasn't a HONDA CIVIC that we got, but a SUBARU OURBACK with 66,000 miles on the clock.
An old, dirty vehicle with a GPS that does not find addresses and takes you on a 7 hour journey instead of 5 hours, with worn brakes that we had to have repaired and which proves that the vehicle does not has never been serviced, the brake pads having probably never been replaced since the origin.
The DOLLAR company failed in its duty of safety and made us risk our lives by entrusting us with a vehicle which they knew to be dangerous.
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Roadtrip NY + Canada - from June 27 to July 14, 2023
(Translated by Google) It was my first roadtrip mixing the USA and Canada, I had already defined my route but there was still the rental of the car.
By looking at different sites I turned to Authentik thanks to the services offered allowing me to leave with peace of mind.
It was Emilie who perfectly identified my needs, gave me excellent advice and offered me an online quote which I validated.
And even during the stay, we can ask our questions, we always get quick and personalized feedback.
Everything went very well for me, no problems with the car. I highly recommend and would choose Authentik again for any future stay in the USA or Canada.
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Satisfied but...
(Translated by Google) Quality car. Welcome and quality information. However, we had a direct debit of more than 340 dollars on the return without ever receiving an invoice. We have no information on the latter and yet had no damage to the car...
Fast service.
functional car
(Translated by Google) Hybrid midsize SUV. No problem. However, be careful when receiving the attitude of the attendant trying to force the purchase of options by stressing the customer!! Limit attitude...
not listening
(Translated by Google) Arrived a little late, we only got our car in the middle of the afternoon
Good welcome
(Translated by Google) We were able to take the car near our hotel and return it to JFK airport thanks to the advice of our contact person Alexandra. We were well received in New York for the pick-up of our vehicle and the delivery to the airport was done quickly.