RV rental
Very good experience
(Translated by Google) I had a very good contact with Authentik and everything went well with Cruise America.
I had a scare just before leaving while reading RV condition reviews, but came across a late model.
The pick-up went very well, and the return even easier. They don't care about the state. The inventory was very quick.
The RV is less well equipped than other rental companies (no TV, tent, on-board computer...) but it remains comfortable.
[...]
Satisfied with Authentik but very dissatisfied with Best Time RV - Request for financial compensation
(Translated by Google) I really appreciated the professionalism and follow-up of the Authentik agency.
On the other hand, we were very disappointed with the Best Time RV service, despite the fact that their comments were good.
Between the water supply that didn't work, the wheel cover that had been screwed on badly and almost fell on the road, and their very unresponsive customer service, we do not recommend this RV agency.
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Far from the hotel but easy access!
(Translated by Google) It is far from the hotel but this trip is good by car and it is a good way to discover the other bridge and Oakland
A reliable and complete motorhome
(Translated by Google) Fast efficient and well equipped
a great first experience
(Translated by Google) quality service with great availability, we feel confident
Very good but...
(Translated by Google) We got the car a day late
Check in rapide
very satisfied
(Translated by Google) Efficient support with very friendly staff to explain to us simply how it works. The motorhome corresponded in every way to what we expected, it was in very good condition and we had no problems during our road trip. Quick return to Salt Lake in an extremely old-fashioned agency but with friendly staff.
correct
(Translated by Google) we had a decent but noisy RV inside. microwave (not clean) and especially with half-broken brackets which caused it to rattle inside while driving, but hey, the vehicle held up, that's the main thing. it had 80,000 miles on the odometer so not recent. staff not top friendly and do more in efficiency than relational. A priori it is better not to break down in view of French crossed on the spot in San Francisco... [...]
Very good experience
(Translated by Google) Great option to visit the area. Very functional van. Good service on site. SF premises are far from everything (Hayward!!).
Very good welcome, explanations, and RV
(Translated by Google) Ask for a Minnie Winnie RV, they are the best!
Mixed impression - Getting started too quickly, with an RV not fully checked before departure.
(Translated by Google) When taking control of the vehicle, it was too fast for my taste, to take into account the different aspects of specific operation of the vehicle. (10 mins max)
We noted after our departure a malfunction of the inverter (impact on the refrigerator which did not work while driving) which could not be solved during the trip by the hot line which was unreachable and which was solved during the trip. a stop in Las Vegas via the APPOLLO concession.
Ditto the finding of the lack of a water connection pipe.
The check of the complete and exhaustive functioning of the equipment was obviously not done correctly in San Francicsco.
Another problem, we had reserved the personal kit (sheet, towel, blanket) and APPOLLO could not provide them to us at the start. (break)
For a reservation made 6 months before that seems unacceptable to me. We had to buy some at the local supermarket. The reimbursement of expenses was made during Check Out.
A mixed impression therefore, in any case for my part I will not take over this rental company.
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Very nice motorhome travel experience for 6 people and 3 generations
(Translated by Google) Many thanks to Gabrielle for her friendliness, her patience, her professionalism and her promptness in answering our many questions and queries.
However, the staff at CRUISE AMERICA, particularly in San Francisco, was not friendly.
Perfect Pioneer RV for 4
(Translated by Google) 10 nights spent with family and a great experience.
The rental company, Apollo, was too fast and not precise enough when picking up the RV. Fortunately good souls helped us in the campsites.
Low cost
(Translated by Google) Aging, noisy vehicle, with hot air from the engine entering the passenger compartment at the feet and at the level of the seat belts. But also on the ground and the various armchairs more than dirty. Staff expedite delivery and return. We will opt for a higher range in the future!
Dream trip
(Translated by Google) Everything we needed we had!!
Easy and convenient rental
(Translated by Google) A fairly quick response after seeing the explanation video (only in English, too bad) with an agent who explains everything again. Linen and crockery provided but no container for the microwave, too bad.
Easy to use.
The return was just as quick and easy. Only concern we had warned that we were taking the shuttle to go to the airport but more space we waited for another shuttle.
Otherwise very well.
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The motorhome is unforgettable for our family, a real discovery, to be redone
(Translated by Google) very satisfied with the agency in san francisco because the staff was friendly to listen, gave good advice, a little less on los angeles... more expeditious without being precise on the inventory
Simple support even if a bit of a wait to pick up the RV
Bad quality. Multiple problems
Medium
(Translated by Google) the motorhome was a bit old compared to the one we had rented with Canada dream. The air conditioning did not work very well and the cupboards were in poor condition, as were the curtains.
Very well
(Translated by Google) Getting started fairly quickly. A little light in terms of equipment, but we were quickly given new equipment. Equipment a bit old but maintained. No issues to report. Very efficient return procedure.
A well-designed motorhome with a large trunk to store suitcases
(Translated by Google) Taking the early birds is very useful to avoid paying the transfer costs from the hotel to the agency and from the agency to the airport.
Functional.
(Translated by Google) Good welcome also at Cruise America, too bad that the pick-up of the motorhome took so long but apparently it was the day of the big departure.
Fast
(Translated by Google) Delivery of the keys ultra fast, superficial tour but we had seen the film. The only downside is cleanliness, otherwise great.
Camping car models C 30.
(Translated by Google) Clean, functional motorhome, perfect for a family of five. Downside: table inside can only accommodate 4 people
Unforgettable experience for children
Decrepit motorhome with a toilet problem from day one
(Translated by Google) Sloppy entry/exit inventories
A contact to customer service to report the WC concern (left message) - never heard back
Despite everything, the three weeks went really well and we had a pleasant holiday.
Nice vehicle but bad service
(Translated by Google) The motorhome was very good, very practical, and very comfortable. However, the attitude of the manager on our arrival and departure is not acceptable.
Indeed the child seats, although reserved by Manon, were no longer available. We lost at least two hours on this problem.
The manager was very rude.
Upon our return, we had agreed that we would leave our luggage at Apollo. The manager challenged our word, we had to call our reception agent to confirm that he had agreed to keep our luggage.
Even our five and eight year old children were surprised by the very unpleasant attitude of the manager.
However., The motorhome was very clean, as well as the bed and bath linen.
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a motorhome factory
(Translated by Google) fast support
summary cleaning see dirty
do not forget to watch the video several times before leaving because you will not have any explanation
the motorhome however had no technical problem even with intensive use of air conditioning
Excellent performance
(Translated by Google) Very serious renter. Very clear and detailed explanations of the pick-up of the motorhome. Nothing to complain about, very positive experience!