RV rental
little better
(Translated by Google) not very nice, aging DC, microwave did not hold, the drawers broke and as soon as you roll them they open, toilet board did not hold either, leaking kitchen sink, .. fortunately handyman husband;) On the way back , the person was better.
a motorhome well adapted and meeting our expectations
(Translated by Google) The reservation, handling and use went very well.
With the pick-up option, it is important to note that the return even to downtown SAN FRANCISCO where we ended our stay was included.
No surprises and a presence of Charlotte during our questions.
Point to improve, the reception at AMERICAN CRUISE or the smile was an option not included!!!
[...]
very good service
Good vehicle, limited space
(Translated by Google) We had 2 travel bags for 3 for nearly 3 weeks. Result between our luggage and the huge bedding kits provided by jucy, we played tetris every morning and evening. You have to be organised.
Quick and average departure briefing.
The GPS provided did not work, we had to come back and they had to try twice before finding one that worked.
The manual provided is too brief.
Be careful, provide personal lamps because the light of the van only works for 5 minutes and is not really practical to turn on and off (in our model in any case).
The kitchen is well thought out. We were able to cook simple meals. Provide gas refills in advance, they empty very quickly.
The Penthouse is comfortable, the mattress is of high quality.
Good vehicle to drive, goes everywhere. Consumption seems reasonable
[...]
New vehicle well equipped, but bad experience when taking possession
(Translated by Google) We had to wait almost 4 hours when picking up, even though we had made an appointment at noon. During the wait, no information was given to us on the reason for the wait or the evolution of the wait. The RV was new and very well equipped, but the right mirror was broken which made driving difficult. At the beginning of the trip we had a little problem with the oven and we wrote an email to Apollo, but we never received a response. Finally, the day before the delivery we learned that the return address had changed... [...]
apolo agency
(Translated by Google) Unfriendly staff, it strongly encourages to take additional insurance. Do not take the time to explain well, tell us clearly that there are people after us. The generator broke down 2 hours after departure. What led us to review certain things
Very serious and helpful
(Translated by Google) Wonderful trip, perfect vehicle, warm reception. Some initial concerns were quickly swept away.
trip usa juin 2019
(Translated by Google) Very well thought out and comfortable vehicle. Too bad that in the USA it is practically impossible to park without paying! French friends forget the idea that it will be possible to find a nice little corner, path etc without having to pay (at least for California)
2 weeks in VR C19
(Translated by Google) Quick vehicle support. Ease of driving and handling thanks to the explanatory video shown before departure (available in several languages).
Only downside concerning us, we had taken the kitchen kit but the reality did not correspond to the description (only 3 plates, 2 forks, 2 small spoons, non-electric kettle, etc ...) we were only 2 so we did with but if you want to cook a little you quickly find yourself short of utensils.
[...]
Perfect vehicle for 2 adults and 2 children
(Translated by Google) Our C25 was perfect for our weeks in the western parks. Silent engine for the displacement, comfort of the cell. If you do not want to use the built-in generator to produce electricity (paying option), remember to take a 12v/220v converter on the cigarette lighter that you connect to the sockets on the dashboard. The engine battery has enough volts to charge PCs and the like for several hours, even with the engine off. Assistance Cruise America at the top: flat tire repaired in 2 hours free of charge at the scene of the incident. [...]
Very good Van, very functional
Excellent experience
(Translated by Google) Nothing to say. Everything is well organized and they are quick to respond.
Location VR classe B
(Translated by Google) The RV was not ready when we arrived, the radiator fluid reservoir was below the minimum level. In addition, there was a problem with the reading for black water and gray water.
RV rental by Apollo in Tacoma,Wa.
(Translated by Google) We rented an RV in Tacoma, Wa to take a trip around Washington and Oregon. We were very satisfied with the rental we got, a brand new 22 foot RV. The Quebec Councillor, Andréa Lavallée, answered all our questions as quickly as possible. We were very well received at the Apollo branch in Tacoma by Eric on departure and on arrival.
Very good experience
(Translated by Google) A great welcome at Apollo Las Vegas! A very clean motorhome thanks to the whole team. In summary: a successful holiday!!
Helpful staff
(Translated by Google) The motorhome is suitable for this type of trip and easy to use.
Be careful however, the cleanliness was not there (not very clean and rust in the fridge)
Location camping car, Wyoming
(Translated by Google) The rental staff was very efficient and accommodating. The rented motorhome was new (2018) and clean. We appreciated the bedding kits (3 blankets per person!) and kitchen (very complete: coffee maker, kettle, can opener...). We are very satisfied with the service.
Very Good Experience
(Translated by Google) This was our first experience of renting an RV in America and it went very smoothly on the whole. It was a shame that El Monte wanted 250 extra dollars for the 'comfort' package - rental of kitchen equipment and bedding etc. We went to the local supermarket and bought what we needed (granted there were only 2 of us and we weren't fussy about quality etc) for 50 dollars and then gave it all to a charity shop at the end of the holiday. The RV was extremely comfortable for 2 people and would be ok for 4 adults or a small family. [...]
Very happy with our choice
(Translated by Google) however, the pick-up is a little fast for those who have never done a motorhome. an explanation written in advance would be useful
Very nice experience
(Translated by Google) We left for 3 weeks in the American West with my wife and my 2 year old son. So we opted for a C19 at cruise america.
On the positive side: the small format which allows a good grip quickly, good road holding, not excessive fuel consumption, a very pleasant interior, well thought out and well equipped. Nothing to say ! No worries at cruise america. And thank you to authentic usa for their availability and ease of contact!
Slightly more negative side of the C19: low autonomy in drinking water and need to carry out a daily dumping, which can be annoying when the campsite does not have the equipment.
[...]
Catastrophic cruise America
(Translated by Google) The motorhome was dilapidated, full of problems...
1- propane alarm sounded every night
2- faulty steering wheel that kept turning to the right
3- generator not working
4- lots of broken drawers
5- dirty water probe did not work
6- cruise America not friendly at all...
Very good stay
(Translated by Google) We rented for 20 nights, all went well.
However, forks were missing from the kitchen pack and a laundry pack was dirty.
We didn't care.
Truck camper T 17
(Translated by Google) Mixed review for this camper truck, after a 20-day journey. Very good, I think, for a one week rental. The mattress is not at all comfortable, there is a strong smell of propane, the gray and black water tanks are very small, I don't think a shower is possible given the size of the tanks, as well as the shower cubicle.
The big advantage is the size of the vehicle (20 Ft) which is equal to that of a car, possibility of parking on the places of car as well as RV. Comfort in the driving cabin very well (we have done 6,000 km well installed).
Practical because of the small kitchen, but if you choose this vehicle you must be connected to the campsite at least every other evening to have comfort (microwave, hot water, air conditioning). The camper truck was very clean to handle but a bit aging, we made a stop during our trip (mid-term), to change the tires (porous) and the filters and burners of the gas cooker (smell of very strong propane).
If you are 2 and you are going away for a long time, take the size above to be more comfortable, small lack of storage when you are away for a long time.
[...]
Average hospitality in Los Angeles
Very well
(Translated by Google) Very recent motorhome. No mechanical or other problem. Pleasant staff.
very professional
(Translated by Google) the Authentik USA agency is very professional and gives very good advice. On the other hand the staff of Cruise America is less friendly but it may be the usa side
Otherwise nothing to say with the option taken earlier delivered later and transfer it was optimal
An upgrade, really?
(Translated by Google) I reserved six months in advance the smallest of the RVs, a two-passenger Tourer (a novelty for couples) because I don't like big square boxes that go upwind and consume fuel. Unfortunately, following my call a week before departure to check the insurance (another matter that is never really clear when renting in the United States...), my representative tells me that the Tourers from California are have not arrived in Las Vegas and that we will be upgraded to a square Pioneer powered by a big gasoline-powered Ford 350. I'm sorry, but wanting to go on vacation as a couple in the 2020 version of the Westfalia and unfortunately ending up in a big Winnebago from the 1990s is not the same thing! And paying more for fuel over 2500 km, in a big cube that goes upwind, is not an upgrade... Despite what you think, I really didn't get better than what I had Reserve. [...]
Super robust powerful and spacious but vehicle with a lot of small defects because old
(Translated by Google) Great advice during our trip thank you Virginie good services really professional and warm company thank you
can do better
(Translated by Google) The Cruise America rental company is not the one we will take back if we leave in a camper van, we had a somewhat dated camper van with a few small malfunctions, but nothing that could have penalized our stay