RV rental
Efficient service and vehicle above our expectations.
(Translated by Google) Good service with Authentik and our advisor in Montreal who informed us well about the process and the choices to be made.
Great experience
A very good experience
(Translated by Google) Very good service from Authentika and Cruise America - the rates are competitive but the campsites can be a bit old (4 years and 200MKm for us) - they remain very functional and pleasant but small inconveniences are possible
Nothing bad in our case and overall a very good first experience in a motorhome!
3 weeks of motorhome with a baby...
(Translated by Google) A very nice experience but not easy every day... Our little one was perhaps a little small for this kind of trip (2500 miles in 3 weeks...)
Otherwise, the motorhome option is very expensive because the rental is very expensive but you have to take into account the price of gasoline which has taken the lift for a few years and the price of camping places which are sometimes just abused...
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10 Day RV Rental from San Francisco to Las Vegas
(Translated by Google) An amazing experience! New vehicle, superb service from Authentik when booking and from the wholesaler. I advise everyone to use the services of Authentik and Apollo. Thanks again for everything.
A little constructive comment, when taking possession of the vehicle in San Francisco, I would have expected the advisor to explain to us in detail the operation of all the equipment (draining of gray water, filling of clean water, electrical connection, etc.). Most people who rent this type of vehicle have no experience. Other than that, everything was perfect!
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A good solution for traveling in the desert
(Translated by Google) The microwave stopped working in the middle of the trip... very difficult to do without when you want to avoid spending time in the kitchen.
Rental without surprise, almost new motorhome
Good experience
(Translated by Google) + The quality of the vehicle, its driving, the speed of service when picking up and returning the motorhome
- Closed on Sundays, even the callcenter, and therefore not possible to reach them in case of questions/problems. No interior inventory. We were not offered to help ourselves on the table of recycled products (we understood that it was possible to help ourselves only when returning the vehicle),
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Service
(Translated by Google) We are extremely satisfied with the service received.
Road trip in national parks
(Translated by Google) We had a very pleasant stay with a well-equipped, very comfortable RV.
Just a small billing error
(Translated by Google) The rental went very well with Cruise America. I did not need to call Authentik USA. Everything was clear, the motorhome was in good condition.
Cruise America just overcharged us, which will hopefully be resolved soon.
I will repeat the experience with Authentik USA.
Great courtesy!!!!
Very good c30 for theoretically 7 people and perfect for us 5
An unforgettable road trip
(Translated by Google) The perfect trip!
A big THANK YOU to Authentik and Charlotte for their follow-up and their seriousness.
(We have already recommended the agency three times since our return..)
Only small (but then very small) remark to Cruise America: the reception remaining random at the Newark agency and the aging vehicle even if it showed no failure. That being said, it didn't affect our trip in the least...
We did more than 3500 miles over 21 days on site with the classic SF -> SF loop and it was A PURE DELIGHT..
Authentic landscapes, extremely kind people, a smooth journey... Unforgettable.
Thanks again authentic
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First successful experience!
(Translated by Google) Very successful first experience for us. We had chosen Apollo for its positive reviews compared to other brands and we were not disappointed. Impeccably clean, the bedding kits were clean and new.
The vehicle drives easily after a few kilometers of running-in.
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We had a 27 footer for 5 people (2 adults and 3 children) and with the parts (bedroom and kitchen) that extend when stationary, it was really comfortable.
We will do it again without hesitation.
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TB
Class B rental with apollo
(Translated by Google) Support in las vegas without problem fast and efficient, good explanation of the vr, almost new vr ford transit coachman, super clean, no problem during the 14-day trip. The return to San Francisco quickly and without problem, very good experience with Apollo
Unpleasant and guilt-inducing welcome
Good
(Translated by Google) Vehicle that deserves better follow-up maintenance to avoid problems along the way, but overall the customer service is doing its job
RV ok, Home: can do better...
(Translated by Google) The motorhome (25ft) was fine for 4.
Remains to progress on the reception.
Rustic but very practical motorhome
(Translated by Google) Make an appointment the day before, even if on D-Day a delay from Cruise America is to be expected. Check the contents of the kits carefully, there are often missing items. Remember to watch the demo video beforehand, very useful for quickly getting to grips with the vehicle, which is easy to use.
Van equipment
(Translated by Google) Too little storage. The space could have been better optimized with storage under the rear seats or lockers/nets on the sides.
the fridge
(Translated by Google) the fridge didn't work properly. We ate at the restaurant several times and it cost us more than expected.
Perfect
motorhome in line with expectations reception a bit cold
Very good vehicle and despite the 1000 km, no worries. Comfortable and spacious. On the other hand, no wedges and blinds, too bad!
satisfied
(Translated by Google)
I didn't use the advisor's services, so it's hard to rate her.
Motorhome model too old
(Translated by Google) Our motorhome was not a recent model. The management of El Monte was very responsive in solving our problems. It was very much appreciated
Very well
(Translated by Google) Vehicle very well equipped and in very good condition. However, it would be desirable for an explanatory brochure to be available in languages other than English.
practice
(Translated by Google) Very good and nice decorations on their motorhomes...