Car rental
Very good experience
An XXL car
(Translated by Google) Everything went well. The car was spacious and very comfortable.
good
(Translated by Google) good car very comfortable and quiet. perfect for long journeys. However, there are charges that were not included in the price and that I had to repay. In addition to the 125 dollars planned for the change of return agency (planned), insurance, taxes..... and to finish I arrived on the day of the return 7 minutes late and the agency was closed... so I had to return it the next day and they charged me that extra day at 100 dollars....a total of 675 dollars more for the car rental..... [...]
Good rental experience
(Translated by Google) Recovery of the vehicle from a different rental company and with an equivalent vehicle with a reasonable wait.
Good vehicle in perfect condition.
Vehicle self-service.
No one to explain how it works or to go around the bodywork.
A week after the return, still no invoice or receipt.
Very quick responses to various questions and requests for help
(Translated by Google) All my questions got quick answers. My request for telephone advice (from the United States) was met. As I had to interrupt my trip, the adviser also suggested that I request reimbursement of my unused rental time from my insurance and, apparently, it will work… Thanks for the tip!
Two caveats: the usefulness of the support number provided was not clearly explained to me.
The proposed pick-up and drop-off times of the vehicle do not take into account the time difference (between California and Utah in my case)
[...]
good
(Translated by Google) everything went well
from pick-up to receipt of the vehicle
IMPECCABLE
(Translated by Google) FAST PICKUP AND RETURN. TAKEN VERY CORRECT VERY COMPETITIVE
Medium
(Translated by Google) Explanations for airport pick up are unclear. We had to search for the car in several parking lots. We had received an intermediate car which made a lot of noise where we did not feel safe.
We were able to change cars halfway but they didn't take into account our car category and let us choose a car from a higher category without warning us that there would be an additional charge even though we didn't. hadn't asked for a higher category.
[...]
Perfect service
(Translated by Google) I highly recommend Authentik USA for their service, prices and assistance in booking my vehicle.
Everything went perfectly
Thanks !
Fully satisfied by authentic usa
(Translated by Google) Thank you authentik USA everything was perfect regarding my car rental in San Francisco! I had already used your services for a trip to Canada and I had already been completely satisfied. All insurance included, support before and during the trip if necessary and very responsive if you are asked a question. Also excellent value for money!
I will definitely use authentik USA for a future trip, thank you.
[...]
Access to the agency very easy. Very welcoming staff.
(Translated by Google) They did not insist following our refusal to take out additional insurance. The person at the reception very friendly and helpful. We had a Nissan Rogue in great condition. Return vehicle same no problem. Really nice. Vehicle rented via Authentik usa.
car rental
(Translated by Google) three good
Very good performance
(Translated by Google) The support was very fast without forcing, a pleasant person at the reception, and an even faster return!! Some doubts about this speed because no verification, but everything compliant just the planned withdrawal for return of the vehicle in another city, we are really very satisfied, authentik is really to be recommended, thank you
Overall satisfied but a few remarks
(Translated by Google) A little disappointed with the assigned vehicle (Hyundai Santa Fe) compared to the choice of order (Jeep Cherokee).
At the pick-up, I realized that the assistance included in the order only included mechanical breakdowns but not, for example, punctures. I had to take out additional insurance for $144 (for 16 days). This concept of assistance is different from the French concept which includes 100% of cases.
A problem with the key during the trip (battery to change) forcing me to go to a dealership (cost $10).
Other than that, happy with the value for money.
The return to Los Angles is very fast (we drop off the vehicle with its key and take the shuttle to the airport). But without any proof of restitution, hopefully I won't have a problem.
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Upgraded
(Translated by Google) We were lucky to get a more upscale car as they no longer had a compact model when we arrived.
Perfect
(Translated by Google) Simple, practical nothing to say I recommend 100%
Perfect
(Translated by Google) Vehicle very well equipped, very clean.
Superb car
(Translated by Google) I recommend authentik usa serious site affordable price rent a family vehicle Pacifica Chrysler arrives at the airport you have the choice between several vehicles, very nice experience to provide some costs for the delivery of the vehicle for us 250 dollars more.
It's not Authentik's fault
(Translated by Google) authentik has nothing to do with it, but Dollar should be avoided.
Upon arriving they refused the credit card with which I had reserved (which worked very well everywhere).
Dollar of course charged us an additional $133, I told the person at the counter that I didn't want it she told me that it was compulsory and that I had no choice if I wanted to have it. vehicle.
She also told me that she didn't want to give me the car I had reserved (a city car) and that I had to take an SUV for an extra $200 because I quote "you're going to have to fill up every hour, I would never drive a city car”. I managed to get the vehicle saying that I could not pay.
She was very mean and very aggressive with us.
I really don't recommend Dollar, or maybe we were unlucky.
[...]
good advice agency
Very good responsiveness
(Translated by Google) Very good value for money, very responsive and competent after-sales service
Bravo Authantikusa
(Translated by Google) Thank you I recommend the accompaniment is bin and the price interesting
Excellent car
(Translated by Google) Hybrid Hunday Sienna. We were 6 with 6 luggage.
Comfortable. Easy to drive, sober.
Excellent performance.
Very large and comfortable
Impeccable service
(Translated by Google) Clarity of the services associated with vehicle rental (in particular insurance) and their pricing, which were fully in line with the proposal. Quick and precise answers to the questions asked.
Price competitiveness.
Very fast and efficient vehicle pick-up with an optional upgrade proposal for a favorable price.
Very good information before departure on driving rules in the USA and very useful travel guide with a selection of addresses for the main stages
[...]
Long support
(Translated by Google) A little long wait to pick up the car at the counter, especially after a (very) long trip.
The car was not ready. But then they made us choose the model that suited us best in relation to our luggage etc... so rather helpful and always pleasant.
Simple booking process for an attractive price
(Translated by Google) Easy-to-fill order form, confirmation emails at each stage, in short, excellent support.
Service Authentik usa au top !
(Translated by Google) Very good follow-up and in line with my expectations, I highly recommend!
Very disappointing rental company.
(Translated by Google) Not used to posting opinions but there… very disappointed.
The rental company advised me to take an option relating to a full tank of gas, presenting it to me as the most economical option. This was to return the car empty of gas so that the rental company could fill it up - telling me that the rental company has very favorable prices on petrol. It seemed very surprising to me, but (stupidly) I accepted. While on vacation I did my research, and it was a very expensive option. I always recommend that you choose to return the vehicle with a full tank. I finally managed to return the car with a full tank and the rental company admitted to me that the option that had been sold to me was not at all economical but that the employees are salespeople and that is their job. to sell services (even if it means lying). I didn't appreciate it. In addition, the lessor refuses to make the inventory of fixtures of return in our presence - which presents a risk for the customer. Nothing can justify refusing a contradictory inventory.
It is also impossible to speak to a manager to report on his bad experience. I do not recommend.
[...]
Perfect vehicle very good value for money
(Translated by Google) All insurance included, fuel and additional drivers also included
Nothing to say really the top