Car rental
Nice adventure on the California road despite Dollar
(Translated by Google) Authentik service is excellent. Marie-Eve is always available to answer (with her good French) and does what is necessary to solve the problem. Very satisfied with this Authentik service. Only one disappointment dear the Dollar rental company because of the too long waiting time (more than two hours to just pick up the vehicle). And also the vehicle received is not what I booked the SUV luxury vehicle. [...]
USA car rental
(Translated by Google) Car rental for a road trip from LA to San Francisco.
Perfect, no issues to report.
I went through the dollar agency, they are trying to get us to take out additional insurance…
Otherwise taken care of and delivered very quickly and without unpleasant surprises.
Car in excellent condition.
Thanks to authentik for all the advice before departure.
I highly recommend .
Olivier
[...]
Very long wait (1h20) in Los Angeles for pick-up...
Hassle-free rental. Intermediate car for 4 type Ford escape. Spacious and Comfortable
Very well
(Translated by Google) Everything went as planned.
Compliant vehicle and no surprises in the rental contract.
Car OK but Thrifty pushes to add options
(Translated by Google) No worries about the car, in line with our request, but unpleasant Thrifty welcome, who does everything to take additional coverage options, not hesitating to refute the coverage of certain insurances - yet written black on white - from our credit card. Be careful, in the end, the price can increase considerably... And since there are 25 people queuing behind you, Thrifty plays the "speed" card to pass everything...
Note: the address of the Thrifty agency in Los Angeles (transmitted by Authentik for the return) is wrong - they have moved
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Hassle-free rental
(Translated by Google) The vehicle provided by thrifty was a FORD EDGE
the vehicle was a little at the end of its rental life but correct
The collection and return of the vehicle went very well.
I plan to go back to authentikusa on my next trip to the USA
Dollar
(Translated by Google) Fast, efficient, no hiccups! Quick return .
Perfect
(Translated by Google) Second car rental experience in the USA, everything went as planned from the pick-up to the return of the vehicle. A very comfortable 7-seater as expected. Very good value for money.
I will go back to authentic.
Super
Be careful to respect the reserved vehicle format
(Translated by Google) Pay attention to the vehicle that you are given at the
pick-up, I was given a mid-size suv pretending to be a standard one that I had reserved. It was once the rental was over and the vehicle was returned that I had a receipt sent by email that I understood that it was not the right vehicle format. Otherwise very clean vehicle with low mileage well maintained, no worries over 4500km. recovery of the vehicle and very quick return to the car center in San Francisco, the assembly line work is impressive.
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It was not a Nissan, but a Chrysler PACIFICA. Great !
(Translated by Google) Easy support
Easy return
Big thumbs up for the vehicle. Little misunderstanding about the additional taxes requested at the airport on departure, but hey...
I will definitely recommend your service.
No complaints
(Translated by Google) Everything went very well for the rental of the car, picking up and returning the car very simple and without any worries.
very long wait about 3 hours for a rental car
(Translated by Google) It's amazing to have waited almost 3 hours for a rental car, it's already painful after the long plane trip.
I rented the car: Chevrolet (not Hyundai Santa Fee)
Very good but option paid when not desired
(Translated by Google) very good car (Chrysler Pacifica), corresponding to expectations (7 seats and large trunk); It was not exactly the one indicated on the reservation (Dodge Caravan) but it was perfect.
However, the seller wouldn't let us have the car if we didn't agree to pay $154 for (supposedly) vehicle insurance, which he told us was mandatory.
Having a phone problem, I could not reach our correspondent Authentik USA and I had to pay. I then understood that it was an option at more than $8/day but could not modify Chez Dollar, the rental companies are therefore not trustworthy, on the contrary.
In addition, 1 hour late in the delivery of the car.
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Pay attention to the size of the car
(Translated by Google) Fast service at the Dollar counter at SFO airport. We had to ask for a higher category car because the car of the chosen category (SUV, 5 people, 4 suitcases) did not allow us to close the trunk when we put our 3 large suitcases in it. The new car will cost us $680 more. Excellent car but delivered not very clean (dirty interior windows, sticky steering wheel). Quick and easy vehicle return. Quick and clear responses from Authentik USA when requesting information. [...]
Good
(Translated by Google) The car was not very clean and the gas tank not full, as indicated.
Very good even if not specified what type of fuel and unreachable agency
fast
(Translated by Google) very fast pick-up and return
Perfect
(Translated by Google) Very good experience with airport shuttles to the agency, impeccable car and friendly staff, I recommend!
L’as Vegas rental in Denver (upgraded because honey moon!).
Good
(Translated by Google) Good services but we would have liked someone to give us the address for returning the vehicle in Los Angeles.
Very good comfortable car
(Translated by Google) The rental company offered to return the car without refueling and that it would be done by them at a favorable price. This is completely wrong!!
No worries with Thrifty rental through Authentik USA
(Translated by Google) Everything went as planned, no change between the direct rental or via Authentik, apart from the price and the options.
With the Authentik offer, a second driver was included as well as a full tank of gas.
PS: it was not a Jeep Compass but a Ford Escape as originally planned.
Unbeatable price ratio
(Translated by Google) Authentika made me benefit from a good rate for 3 weeks of car rental
The service was good no problem arriving on site to pick up the car from a thrifty rental company
A top-notch Authentik team, a rental company that's a bit me
(Translated by Google) A big thank you to the Authentik team who have been present throughout the preparation of my trip: listening, quick response, great advice. In the top.
On the other hand, big disappointment on the side of the car rental company because although the reservation was supposed to contain a free additional driver (rental at SFO in California), on the way back, without warning me, the rental company charged me $250 for an additional driver.
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Decent service. Vehicle adapted to the customer
(Translated by Google) the Van is perfectly suited for 4 adults on the road for 3 weeks, with 2 suitcases + 1 cabin luggage each + insulated bag necessary to visit the national parks (Utah, Nevada, Arizona)
satisfied with my car rental, to recommend
Serious and available despite rental at dollar
(Translated by Google) Rental usa at dollar denver. Bad reception at dollar and car not corresponding to the order: authentikusa responded quickly to my complaint with apologies and a refund of the rental difference between the two very quickly. A serious and available follow-up despite the rental worries on site.
ALWAYS OVER AND OVER THE SAME BULLSHIT
(Translated by Google) It is time for Dollar-type renters to question themselves for the following reasons:
- A one-hour queue at San Francisco airport.
- Very rude Dollar attendant.
- Dirty car.
- Regarding the usual bullshit:
o No, I don't want a bigger car and no, we won't be squeezed together with two suitcases in a VW Jetta.
o No, I do not want additional insurance. I have already paid for CDW insurance and have a Visa Premier card.
o No, I don't want to pay for the empty tank return option and since I still know how to count, no, it won't cost me more.
o No, I don't want the GPS option and yes, my TomTom GO on my iPhone will work perfectly.
o No, I don't want the electronic toll option as I will not be using toll roads.
It is time for these companies to renew themselves, they will be uberized by the first well-made application.
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Disappointed with the car
(Translated by Google) We had chosen a Sedan to be comfortable on the roads. We had already driven in Chevrolet Malibu and we had been charmed. However, at the Dollar agency in San Francisco, we were "upgraded": we were entitled to a compact SUV. Admittedly, the trunk was high but the interior space was reduced and the car had little power. It's clearly not the same ride comfort... [...]