Car rental
RAS everything is in accordance with the reservation
(Translated by Google) RAS everything is in accordance with the reservation, for 6 adults with 4 suitcases of good size and 2 travel bags, the Chrysler Pacifica or the Toyota Sienna both have a good trunk and a spacious cabin.
We punctured despite recent tires in 3 hours we had our new vehicle. Be patient the assistance picks up and one.
A little info for authenticity, the return address for Thrifty vehicles in Los Angeles has changed, I forgot to note the new address, but the one on the invoice is not the correct one.
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Disappointment / Disappointment
(Translated by Google) SF Airport: no spare wheel, damaged bodywork and vehicle too small for 5 people + luggage.
Only car available with HUMOR from Dollars! Shame. Last time with them for sure!
car rental
(Translated by Google) We are very satisfied with our rental at Dollar. The car was very new and very clean. It was perfect.
A doubt…
(Translated by Google) We had rented a minivan for 5 people. On arrival the rental company tells us that 5 people and as many suitcases will not fit in the vehicle. It is formal and convincing. Of course, the vehicle we had rented is not visible because the warehouse is remote. We accept a larger and more suitable vehicle for a surcharge of 500 dollars for 3 weeks. In hindsight, we might have lost 2 hours, going to the warehouse and back to the counter… always and forever problems when renting a vehicle in the US. [...]
Vehicle picked up at Miami Airport, easily accessible from downtown Miami
(Translated by Google) Vehicle conforms to the chosen range. Provide a personal GPS to avoid renting it. Please note, unlike other rental companies, the toll pass is not included and it is a day or week fixed price of $70 to be added because in Florida many tolls do not accept coins or credit cards. It is the price of tranquility but much more expensive than the tolls themselves. Too bad that we have to pay the package while the car is immobilized at the hotel for example. Some rental companies offer the option of disconnecting the box or paying for use. This is not the case at Dollar. [...]
Good provider Dollar
(Translated by Google) The rental went very well.
Lovely and smiling staff.
The collection of the vehicle is much faster than in France, like the return.
Good experience
Correct
(Translated by Google) The agency is trying to sell additional services….. and adding taxes to the return. In the end, €2,000 for 12 days, that's still not cheap for a Jeep Wrangler, so not a large comfortable SUV.
Very well
(Translated by Google) We were 2 families and after a week one of the 2 cars had an engine failure ... we had to fight a bit because they wanted us to take care of the repairs, but as it was out of order question of advancing whatever it is in view of our insurance, during the day the problem was solved... they replaced the Chevrolet with a Ford of the same category and the road trip was able to continue... congratulations... [...]
Top
(Translated by Google) Good service, good vehicle
impeccable
(Translated by Google) Honda Accord; comfortable and fun to drive
almost no wait at Dollar in SF
car not in accordance with the reservation
(Translated by Google) 2 hour wait at the counter
We needed to have a car spacious enough for 6 adult sized people. Our Infiniti vehicle did not allow us to place 3 people behind the driver and 1 in the back alone with the luggage. The central armrest took the place of a person and the trunk was very small for 6 pieces of luggage. So 2 people made the whole trip in the back, stuck with the luggage.
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Dollar is not great!
(Translated by Google) The reserved vehicle corresponded to the description, but Dollar put some pressure on us to take a larger vehicle on the spot (+450$ on the way) as well as insurance of all kinds and another toll pass (useless in my opinion), be vigilant before signing.
Friends had an air conditioning problem, and the so-called "troubleshooting where you are" turns into a 3-hour drive to have it changed for you... in short, I don't recommend Dollar too much.
The Authentik service and availability before our trip was great, thanks to them.
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Very good site, very serious
(Translated by Google) Very good cover of excellent quality.
change of vehicle
(Translated by Google) at the Dollars counter we are informed that our intermediate SUV vehicle cannot contain 4 people and 4 suitcases we are therefore offered a superior Ford explorer vehicle for an extension of 1000 dollars (with a discount) contrary to what we announced by email no n) tel to contact the Authentik car agency. Arriving AT THE GARAGE ONE AND ONLY VEHICLE THE FORD EXPLORER this challenged us !!!! if we had insisted on having the vehicle reserved, what would have happened? my English is far too basic to argue with the employee (no n) either on the key ring as I was told by email. the phone n) I had taken with me tirelessly sending me back to a pre registered After fifteen hours of travel !!!!!!!! we loaded up the car and started our vacation! relieved of the additional 1000 dollars [...]
3 hours to pick up the car at the counter
(Translated by Google) No problem with the car but 3 hours to recover it. Endless line on July 31 at 11 p.m., we picked up the car at 2 a.m. 1 person at the reception only or even 2 from time to time. Inadmissible as long as dollar knows the number of rentals. Staff must be there accordingly
Super le van7 places
(Translated by Google) We were able to choose the van we wanted.
car on top
Very well !
(Translated by Google) We had a Chrysler Pacifica, it was very good, very spacious for our 4 children and 3 large suitcases and 2 small ones. There was still a little room for a few bags and 1 cooler. No problem with Dollar.
Excellent service
(Translated by Google) Rented vehicle: Ford Edge with GPS included
Excellent value
Compliant and easy rental
(Translated by Google) Easy recovery
Quick return
Almost new Chrysler
Very long wait and unjustified charge
(Translated by Google) We waited 4 hours for our vehicle in Los Angeles
There were no chairs, no vending machine to eat something, with the jet lag and the flight time it was too hard...
And we got $750 in extra fees. We were sold 180 dollars of highway toll while the American highways in the west are not toll (though I had given our route).
We also had 180 dollars of insurance when it was supposed to be included in the 2600 dollars already paid
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Satisfied
(Translated by Google) No worries on arrival. Rental consistent with what was booked.
nothing special
(Translated by Google) For the car rental at Dollar, the agency charged us 17 dollars for a tax (???). Our advisor told us that she saw the problem, for 3 weeks no return.
Too bad the car rental companies don't explain the different insurance options. (note the 1st Visa already covers a lot of things).
For a camping road trip, it is better to provide an SUV even for 2 people.
Fairly quick pickup and drop-off. No control.
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clean car
(Translated by Google) Car clean and available upon our arrival.
Very well
(Translated by Google) Quick to pick up and even faster to return
No problem. Efficient !!
Car rental
(Translated by Google) Very satisfied with the vehicle (chrysler pacifica)
Only downside, difficult to identify the agency in Los Angeles
Good car but a little complicated...
(Translated by Google) The departure was a little complicated, the reservation was not found, nor was the second driver, but in the end everything was back to normal and after all went well.
High quality Authentik rental service
(Translated by Google) Very good service. Speed, efficiency and ease. We were perfectly well accompanied by Authentik and very well received by the rental company Thrifty. Thank you to all the Authentik and Thrifty agents who participated in giving us a great vacation.
FULFILLED HIS CONTRACT
(Translated by Google) positive: good recent car corresponding to our expectations
negative: the taxes on return that were asked of us which was not specified by Authentik
Can do much better...
(Translated by Google) Long waiting time for pick-up of the vehicle and as often, we try to give you insurance and another vehicle “more spacious, more comfortable, more…. »
I had to change 2 tires during the trip following a puncture (it can happen anywhere, no complaints about that). Very very complicated support service. I had to advance the repair costs and to date (one month since I returned the car), still not reimbursed! And impossible to be reimbursed for all costs except in the form of a credit for a future rental!
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