Car rental
very satisfied
(Translated by Google) rental of a minivan for 4 weeks. Vehicle as expected and even better (nissan quest very large and comfortable), very competitive price. very good service at Dollar
Good experience
(Translated by Google) Hello
Satisfied with the comfort car given the road we had to drive; TO DO
Only one disappointment when picking up the car because the place of the email was not the right one...
Very bad experience
(Translated by Google) Very bad experience.
Surprised by many things to pay at the rental company, did not specify directly. This is most certainly and unfortunately the last time we will use your service.
perfect, new car
Good quality ratio. price
(Translated by Google) We had booked; a standard SUV, we had a Ford Explorer. Ideal for 4 or 5 people, with a huge trunk to put the suitcases in. Very comfortable car. We did 2600 miles without any worries, including Death Valley at 47°C!
A little delay at taking the vehicle but no more abandonment fees.
Very professional
(Translated by Google) No surprises. The SUV (rav4), NEW and clean!
Good car but average welcome
(Translated by Google) Nothing to do say about the car except that we had to change the template once there and pay an additional $300. On the other hand, the person who welcomed us at; our arrival was clearly jaded by the fact that we were having a hard time figuring it out. follow his words. She made no effort to help us out. to understand. And as agreed, she tried to sell us add-ons without interest for us. In short. The car at the top, the customer relationship: zero. [...]
very good no problem
(Translated by Google) very warm welcome to; the Alamo agency and super easy return...
Regarding the gps: communicate more clearly that the gps is waiting for us. the hotel as we were expecting; have the gps as soon as the vehicle is picked up, either at the airport. As we did not dare leave without, we re-rented; another additional. As soon as we arrive at at the hotel, we noticed that the gps was there. We have settled the concern with the agency by directly reporting the gps to; the airport. Subsequently, we saw that it was indicated; in an enamel, but perhaps not sufficiently evident...
[...]
Agence dollar a évité
(Translated by Google) We had asked a delight suv for 7 people. This one was not near. Moreover it obliges us to take additional insurance that is overpriced... we have to pay for it. 480 more on the way back. Back to another agency that didn't want to know anything.
It was perfect
(Translated by Google) No problem finding the rental agency. No waiting at the counter. I was able to choose my car model and even its color. Almost new vehicle in immaculate condition. Returning the vehicle took no more than 3 minutes. Hard to ask for more.
Decent car but average service
(Translated by Google) There is nothing to say on the vehicle. It corresponds to; what we asked for. It is at the service level that they must make an effort. When picking up the car, the person at the counter informs us that the reservation number we have on the voucher was not at the ticket office. our name in their system and therefore cannot give us the car. We had a moment of panic and we called back. Virginie the Authentik advisor who contacted Dollar and gave us a new reservation number.
What I can blame them for is the lack of will. to find a solution when the error was well and truly on their side.
The handover was done quickly. The employee has controlled the vehicle and refuel it. He promised us a receipt by email which we never received. I will therefore not recommend Dollar for car rental.
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New and comfortable car
Suitable
(Translated by Google) Nice pleasant welcome
After trying to understand which car to take, in fact no nominative attribution of vehicle .. Taking seen quickly
Well-managed program change;
(Translated by Google) With a reprogramming to; the last minute of our flight, we flew directly to Washington. The car was waiting for us there, the agency had arranged everything; during our flight.
A superb SUV was waiting for us
California 2017
Simple procedure, no worries
(Translated by Google) Despite what we had been said before we left, we had no charge of 350 dollars at all. the recovery of the car, we did not have to; pay the $250 drop fee and we haven't paid. the additional driver 110 €. Surprising but very good surprise it must be said. All the better for us.
No problème
Excellent service from Authentic Canada
(Translated by Google) You will find below my first opinion, which has not changed; concerning Fox but I would like to underline the professionalism of Authentic Canada (Ms. Nadeau) who fought to assert my rights and who won my case with the rental company. Authentik Canada offered me a competitive price for a 5-star service, I recommend everyone to go through their intermediary, a guarantee of seriousness and serenity. Below is my first return which was followed up very closely. and conclusive from AC: Dirty car, engine oil not changed, no windscreen washer, no battery in the keys knowing that they are electronically recognized and that the battery is needed in the key for the car to started! Not without scares in the middle of natural parks. Ineligible [...]
Very good vehicle but beware of the deposit and its reimbursement
(Translated by Google) Very jaded staff, well check your deposit refund as ours was not correct and it took over an hour of discussion with different people to get satisfaction .
without opinion (not initiated although taken over by Authentik)
(Translated by Google) Advice: Avoid a bad choice of car such as "compact" cars unsuitable for park visits. too high altitude
almost perfect
(Translated by Google) We regret that no one spoke Spanish or French because it is important that everything is understood during a rental agreement. Managing a small collision was quite complicated; when handing over the vehicle. Otherwise the vehicle corresponded perfectly to the request
Bad feeling, feeling of being held hostage
(Translated by Google) Car in poor condition, especially the exterior. A real trash can!
Decor from "live and let die" james bond 1974 :)
Perfect vehicle rental!
(Translated by Google) We had no problem with the vehicle, just be careful when you arrive to pick up the vehicle, they try to sell you additional insurance and other toll passes! even if you don"t need it. Otherwise perfect value for money.
Not very smiling
Good
(Translated by Google) however the cruise control which did not work.
Service correct
(Translated by Google) Too bad we couldn't register on the internet (address and license incompatible), so waste of time and big surprise: the car has no GPS, it seemed to us. unthinkable. Luckily we had Authentik's GPS!
Complementary insurance
(Translated by Google) After asking to change our reservation at Fox, which you allowed us to do with no problem, thank you, we chose Alamo and well done. Empathetic reception at Alamo at; Denver, no hassle for supplementary insurance, just a proposal for roadside assistance which we fortunately took: the first day, after approx. 400 km, strong pressure drop in one tire. The support worked very well. especially since once the car was on the lift, we noticed; the presence of a nail in a second tire without affecting the pressure; the mechanic called back the insurance which allowed the change of the four tires. Excellent: we still had about 4,500 miles to go. Browse; we finally traveled 8,000 km receiving another chip in the windshield that we reported. when returning the car to San Francisco: Supported through; the CWD and at our supplementary insurance.
I also point out that we were able to choose from 4 car options in our category: Jeep, GMC, Hyundai and another, chose GMC Terrain, very nice.
[...]
quality welcome
(Translated by Google) Good welcome with a lot of patience for us who do not speak English fluently