Car rental
(Translated by Google) Very serious, very quick for the different responses to questions. our questions.
As for the Avis service provider, there is no support for picking up the vehicle, so no advice for driving the vehicle (automatic driving which is not obvious to us), as well as the different vehicle options.
(Translated by Google) Speed to receipt of the vehicle, as well as on return. The quality and vehicle comfort (Kia Soul)
(Translated by Google) Possibility to take the car in a city and to return it in another city very practical!
(Translated by Google) We liked the size of the car and its automatic driving. However, the opening of the automatic doors was problematic. They would have needed some advice on how to best use the controls.
(Translated by Google) You have been to listening to us and responding to each time our questions. The rental went very well, with a recent vehicle and in very good condition, no bad surprises, all in all. been perfect. With all our thanks
(Translated by Google) The advantageous price compared to; competition. The reception and the reactivity; from Katherine during our various information needs. The speed recovery of the vehicle. The French language on the telephone.
(Translated by Google) Listening, responsiveness, professionalism, kindness in the advice, substantial financial savings on the service (car rental).
(Translated by Google) The service at the start of the rental of the vehicle: the hostess was available, competent in everything; all points of view. We have benefited from an upgrade without a price increase.
(Translated by Google) Efficient service and people are very helpful
(Translated by Google) Answer to my immediate request, rental vehicle in good condition, correct price, possibility of collection and delivery of the vehicle to different points.
Lack of information concerning the GPS which was included in the price, only regrettable point
(Translated by Google) Immediate intervention by AuthentikUSA with AVIS upon delivery of the car or car. we were told an unjustified additional cost. Thanks !
(Translated by Google) Very satisfied with the service and the rental, thank you!
(Translated by Google) No problem, no surprises.
(Translated by Google) We had good advice and explanations from the advisor(s) at Authentik.
A little disappointed with the Jeep Liberty instead of the Jeep Cherookee that I thought I had but hey, we can't confirm the type of car.
(Translated by Google) The professionalism, attentiveness and very good advice from Veronique. Will to help very present. Personalized follow-up of his files. Much appreciated its services. :-) Negative point, the reception at the counter of Avis both in San-Francisco and Las-Vegas. Dropt-off fee (one way) of $100. charged in San Francisco the fact that no fees were provided for in the initial contract. No negotiation or discussion possible with them. Notes to contact Customer Service to complain or request a refund. Too bad but not certain to do business with Avis US again or to refer potential customers to them. Absolutely no client approach. [...]
(Translated by Google) Very satisfied. We liked the contact and the proposal for assistance in case we have a problem on site.
(Translated by Google) Finding a rental car, especially the right SUV to our trip. Moreover, it is to have unearthed some; the cheapest compared to; all other companies. In general, I am very satisfied.